Reviews (5,989)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust free plan, ideal for new businesses, and its easy-to-use interface that simplifies email campaign management. Key features include email automation, customizable templates, and seamless integration with Shopify. Additionally, the app provides valuable educational resources and responsive customer support, which is frequently highlighted for its effectiveness and follow-up. Merchants credit the app with boosting customer engagement and increasing revenue.

November 20, 2023

Olesia has been helpful and prompt in solving my query! Great service, thank you. Just signed up Omnisend to our shop. Super Excited!

Wood & Steel Furnitures
United Arab Emirates
13 days using the app
September 17, 2022

Customer service via chat is great, there's always someone there to help answer questions. Kamilia was very helpful when I had a question about automated work flows.

KA! Empathogenics
United States
11 months using the app
July 17, 2018

Well done so far. I haven't had a chance to use all the options yet!

Edc Coffee Co
United States
13 days using the app
June 29, 2023

We are new to Omnisend. So far so good! there are certain things that could be improved/easier. But, we are a new small business and navigating takes practice and time. Customer service is prompt to help. Shout out to Karine as she was a great help.

Shepherd Haus Design
United States
11 months using the app
June 17, 2018

TOP! One of the best apps i've used yet, easy to use, perfect for beginners.

Yo Beach Store
Portugal
13 days using the app
October 12, 2018

As a new business owner there are so many things you need to be thinking of !! Creating and sending emails can be daunting and I really needed help knowing where to start! This app was wonderful in guiding me in what to create. Its very user friendly and I was able to generate a campaign without the heartache of not knowing what to do.

The Shop 3&6
United States
13 days using the app
November 3, 2018

I made my first email through omnisend and it came out really beautiful. They have great features and your emails are fully customizable.

Pono Artworks
United States
11 months using the app
Edited January 26, 2023

I wanted to leave a review to specifically thank Stéphane from the Omnisend staff for his quick and efficient assistance in resolving my issue. His dedication and professionalism is greatly appreciated.

Maisonsentry.fr
France
13 days using the app
June 17, 2018

Amazing service and results. I love the ability to design the pop-up forms, and all the details from timing, number of pop-ups. I would recommend this to anyone who is trying to reach their audience.

Collective Tableau
Canada
13 days using the app
January 17, 2019

Best App I have come across so far!! Has already helped me achieve so much in such a short time. Will be continue using this app!

Chels' Lil Boutique
Australia
13 days using the app