Reviews (5,987)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust free plan, ideal for new businesses, and its easy-to-use interface that simplifies email campaign management. Key features include email automation, customizable templates, and seamless integration with Shopify. Additionally, the app provides valuable educational resources and responsive customer support, which is frequently highlighted for its effectiveness and follow-up. Merchants credit the app with boosting customer engagement and increasing revenue.

August 4, 2018

so easy to use and a great help sent my first emails out lets hope for the best

Cocaine Cartel Clothing Vii
United Kingdom
9 days using the app
April 6, 2023

We are new to Omnisend and so far the experience has been great. The layout of their tools is easy to use and the how-to content is great.
I had multiple questions over the past few days and the online chat option has been phenomenal in getting our concerns addressed. Customer service has been very prompt and helpful. Luiz. Karine and others have been awesome!

Faraya
United States
9 days using the app
Edited June 19, 2019

Very easy and straight forward app, excellent work guys!
We use it now for all of our marketing campaigns instead of mailchimp
www.securityshutter.ca

Security Shutter Ltd.
Canada
9 days using the app
November 7, 2019

I enjoy designing my emails in this app, much nicer than other email services we have tried. Everything is clean and simple, plus I can adjust the design elements that I actually WANT to change. The reports are great, along with the form options.

Supply Diva
United States
9 days using the app
January 22, 2019

Seems great so far. I really like the UI and that one app has all the features one could need. Easy to use email editor.

Paint 'N Crafts
Egypt
9 days using the app
May 10, 2017

It's useful. It's simple.
You can prepare and send one email marketing campaign in few steps.

Our Style Fashion
Argentina
9 days using the app
May 23, 2018

It's a great app and a very useful tool. One problem I have with it is the fact that you can only remove omnisend branding if you pay the premium subscription as apposed to the free version. Small startups like myself sometimes are nervous when adding another subscription service in order to keep their break even low, and I can't seem to find a way to make my emails look professional with their branding at the bottom. Message to the people who run this app: Please would you find another incentive for consumers to subscribe to the premium service instead of compulsory branding at the bottom of the templates; I plan on upgrading my plan soon, I just want some time to establish the revenue structure of my business before I commit to another subscription service, but the same time I really need my email marketing campaigns to look 100% professional. If this changes I'll give this app 5 stars.

Rivida Original
United Kingdom
7 months using the app
November 30, 2018

I love this app now I can generate sales on my time not when other companies do things for me. Great app Overall!!!!

The Student Machinist
United States
9 days using the app
May 1, 2018

Hope this will help me get more customers to my online store.

Made Easyforu
United States
9 days using the app
May 12, 2014

Super awesome! So much more convenient being able to send newsletters straight from my store admin. Two thumbs up!

Lazurah
Australia
9 days using the app