Reviews (5,943)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust free plan, ideal for new businesses looking to increase engagement and revenue through features like email automation and customizable templates. It's user-friendly, suitable for both beginners and experienced merchants, and integrates smoothly with Shopify. Effective email list management and integration with review apps are particularly valued. Customer support is quick and helpful, with staff members like Baarath, Kayque, and Dilara receiving praise for their exceptional service.

June 11, 2018

So easy to learn and easy to operate. Great functions. A must-have app for anyone looking to promote their store via e-mail marketing.

Xiaomi Scooters
Norway
7 days using the app
March 27, 2023

Migrating from Klaviyo (which we have been using for a looong time) after carefully evaluating both services. We are so happy with the journey so far. The design and structure of the emails feels much more up to date and once you get used to the differences creating emails is so much more intuitive. The customer support is outstanding - super quick, understandable and responses on point. Must also mention Deniz who apart from providing accurate help also went that extra mile to check that everything turned out well. Beyond pleased.

Coin de Rêve
Sweden
7 days using the app
Edited November 11, 2019

I would recommend Omnisend because it is modern looking and user friendly. It's not perfect. Somethings are hard to work out but the support is great. They respond quickly and help you for as long as you need it.

Bells Fine Art
Australia
6 months using the app
November 3, 2022

Very nice app and email system. Best i have ever tried. And Salma from customer service is fantastic!

Designstore
Denmark
7 days using the app
June 2, 2018

It is a very powerful and customisable app. Great app, great support.

Knick Knack Collections
Australia
7 days using the app
May 25, 2017

This is the greatest app I've ever used on shopify. Its a good way to show ur bussiness and the reports are so easy to understand

Come check my website www.perueshopper.com

Peruexpress
Peru
7 days using the app
March 5, 2018

Great app, however can be a bit expensive considering other apps do the same thing for free. But it is very handy and I enjoy using it.

One thing I’d like to see is,

When I create a campaign it is a real pain to have to put the links to all my social media every single time I make a campaign. It would be so helpfu if this was applied to every campaign automatically

Fashion Genie Boutique
United Kingdom
6 months using the app
April 19, 2019

I needed to communicate via email with customers. It seemed daunting and overwhelming. After using this app, I was able to successfully send out the campaign and I look forward to sending out my next one. As a newbie with little experience this app is a plus for me

Mended Pieces Design, LLC
United States
7 days using the app
March 13, 2023

Omnisend has been a fantastic app in our transition from a different email marketing app! Andrés from Customer Support was prompt and so helpful in setting up automations similar to our former platform so that no triggers were missed. Highly recommend this app!

Fountainful
United States
7 days using the app
October 18, 2023

Really easy to set up automations, forms and everything else. We are about to launch so we will see the results soon but the support team is amazing all around. Big shout out to Maria, thanks for all the help!

DogMama Vitamlsky | Psí Zdraví a Pohoda
Czechia
7 days using the app