Reviews (5,987)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust free plan, ideal for new businesses, and its easy-to-use interface that simplifies email campaign management. Key features include email automation, customizable templates, and seamless integration with Shopify. Additionally, the app provides valuable educational resources and responsive customer support, which is frequently highlighted for its effectiveness and follow-up. Merchants credit the app with boosting customer engagement and increasing revenue.

Edited May 21, 2018

i just love this app. so easy

Fashionbeautyme
South Africa
8 days using the app
July 14, 2021

Good day! I've uninstalled this app about a month ago! Why are you still charging my money! Plz contact me asap

hottynova
Hong Kong SAR
7 months using the app
Omnisend replied September 7, 2021

Hi - thanks for reaching out and taking the time to rate the Omnisend App. We can see the Support Team were able to explain the billing cycles and provide a refund.

Edited February 13, 2019

Great app, easy to use once you have had a play with it! Just sent out our first campaign and hoping for some positiver results. Really excited about marketing and making our store work again now!! Well priced and will subscribe at the end of the trial.

KiteSurfSUPUAE
United Arab Emirates
8 days using the app
March 30, 2020

I used this app for the first time today and it will be the beginning of long relationship. It makes everything so much easier with templates and clear analytics. Thank you for a great service.

Allie's Sweet Tooth
United States
8 days using the app
August 27, 2015

I think its a pretty good app! but I would like if the text could allow us to change the alignments like (left, center, right) and the fonts for all the titles etc. This will make the app more useful and creative. But I do enjoy using it.

Sea And Salt
Singapore
7 months using the app
March 1, 2016

Really great app and easy to use. The best thing is that we actually saved lot of money with this app compared to mail chimp! :) +++

Nunuco Design Company
Finland
8 days using the app
June 2, 2018

good so far

www.dgstoreuk.com

Dgstoreuk Com
United Kingdom
8 days using the app
September 26, 2022

I find that the Omnisend Marketing App fits my needs for marketing my site extremely well. I use it mainly for newsletters and when I had a problem recently I emailed the Support team and within the hour, the lovely Olesia replied with her helpful suggestions which worked!

Glass by Sue MacGillivray
France
7 months using the app
October 17, 2016

can't modify the HTML, which is severely limiting our ability to optimise and & Limited Segmentation.

Shevoila
United States
8 months using the app
December 4, 2016

Easy to use, lots of wonderful details to add. Drag and drop for ease and fast email build! Great all around.

Mckeejewelryesigns
United States
8 days using the app