Reviews (5,987)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its robust free plan, ideal for new businesses, and its easy-to-use interface that simplifies email campaign management. Key features include email automation, customizable templates, and seamless integration with Shopify. Additionally, the app provides valuable educational resources and responsive customer support, which is frequently highlighted for its effectiveness and follow-up. Merchants credit the app with boosting customer engagement and increasing revenue.
Refine
-
By rating
I have two websites and I always struggle to make dif campaigns, spending hours on dividing customers on dif websites.
DO NOT GET THIS APP!!!!!
I NEVER HAD PROBLEMS WITH MAILCHIMP
I migrated to this app when they stopped the shopify integration and now SO MANY of my subscribers don't get the emails and these are subscribers who even put our emails in their VIP list. Not only do they not get the emails but they don't even go to their JUNK OR SPAM
HORRIBLE AND THIS HAS HAPPENED MANY TIMES AND THE SUPPORT HAS NOT BEEN ABLE TO FIX IT - DO NOT GET THIS APP - ALSO I ONLY SEND ABOUT 1 EMAIL PER WEEK (not everyday like some websites)
Top Nutrition and Fitness,
We apologize that we failed to provide the experience you deserve. Upon investigating your account, our Deliverability team detected an issue with the domain you were sending the emails from. The issue is now fixed and your emails should reach your subscribers' inboxes.
Xenia from support is reaching out with recommendations on how to rectify the situation a lot quicker with sending to your most engaged contacts, in order to improve your open rates to the average rates in the market.
Customer success team
Easy to use. I love it. I recommend it
very user friendly and helpfull app
Just used this app for the first time and LOVE it, it synced perfectly with my urls. thank you for an amazing app that is easy to use and works!
Really like this app, very intuitive - just love how easy it is to add products to the newsletter. Customer service excellent too - had a query which was resolved swiftly by Veronika
Great e-mail marketing program. The automation are powerful and the multi-channel marketing features are outstanding. The only thing I would like to see that it doesn't have is more CRM features with list segmentation - I'd like to be able to segment based on custom customer profile options. Keep up the awesome work omnisend.
I qualify as one of those "Newbies" that I see and hear referenced so often on various E-commerce and Social Media Platforms. Even though I never particularly cared for the connotation of this designation (I felt it was a bit arrogant), I actually didn't realize the truth behind the term as it pertained to me; until some visitors to my Store shocked me by signing up for Email Marketing Correspondence. At first, I said Wow and did my Happy Dance. Then, the reality of having to respond to their interests kicked in. I thought, how am I supposed to handle this. Well, the answers to the question and my prayers were where they've been since I signed up with Shopify a few weeks ago. Voila, it's all about the APPs Baby! This dramatic introduction to my review was definitely for effect, not spin. I was and still am that helpless "Newbie" for now, but thanks to Omnisend I won't have to fear connecting with my Customers anymore. The APP was seamless to navigate. The instructions were easy to follow. The only reason the process was a little time consuming for me is that I'm fanatical about perfection, so I critiqued and tweaked the layout until I almost drove myself mad. However, I got the results I wanted and I'm forever grateful to the Omnisend Team for their intuitiveness with knowing that one day a "Newbie" like me, would need their expertise on my side. Thank You So Very Much for your hard work and caring about our successes in this highly competitive arena! Best Regards, Odette
This is a great app that i was looking for a long time ago, now that i found it i feel so confident to boost my sales.
very good very satisfied with this tool