Reviews (5,988)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its cost-effectiveness and comprehensive features, ideal for e-commerce. It offers a free plan suitable for startups, customizable templates, and user segmentation. The intuitive interface and drag-and-drop builder make it easy for beginners, while responsive customer support and extensive educational resources further enhance its value. Merchants find it effective for integrating email and SMS marketing into their strategies.

December 15, 2023

Baarath was so helpful on email!

Studio.Crude
United Kingdom
8 days using the app
January 27, 2018

Powerful tools with ease of customization. Good job

Gail Lingerie
Nigeria
8 days using the app
August 17, 2018

charged me 10 usd at first month, and 105 usd at second month , unbelievable

Jinsfashion
China
7 months using the app
March 4, 2023

I had a verification issue, which was sorted out within an hour. A fast response time, with quick and clear communication, and Agustin was very friendly and efficient. Thank you,
Eco Threads Clothing

Eco Threads Clothing
South Africa
8 days using the app
Edited July 19, 2019

I use this app to remind my clients about servicing and new products. It's easy to use once you have played with it for a while.

The Stove House
United Kingdom
6 months using the app
August 21, 2020

WONDERFUL! I wouldn't use any other app for my marketing and emails. I am very glad that someone recommended this app to me, it's truly changed my business in so many ways.

Insta Shop Boutique
United States
8 days using the app
Edited July 2, 2019

I have two websites and I always struggle to make dif campaigns, spending hours on dividing customers on dif websites.

Piccadilly Shoes NZ
New Zealand
8 days using the app
November 24, 2019

DO NOT GET THIS APP!!!!!
I NEVER HAD PROBLEMS WITH MAILCHIMP
I migrated to this app when they stopped the shopify integration and now SO MANY of my subscribers don't get the emails and these are subscribers who even put our emails in their VIP list. Not only do they not get the emails but they don't even go to their JUNK OR SPAM
HORRIBLE AND THIS HAS HAPPENED MANY TIMES AND THE SUPPORT HAS NOT BEEN ABLE TO FIX IT - DO NOT GET THIS APP - ALSO I ONLY SEND ABOUT 1 EMAIL PER WEEK (not everyday like some websites)

Top Nutrition and Fitness
Canada
7 months using the app
Omnisend replied November 25, 2019

Top Nutrition and Fitness,

We apologize that we failed to provide the experience you deserve. Upon investigating your account, our Deliverability team detected an issue with the domain you were sending the emails from. The issue is now fixed and your emails should reach your subscribers' inboxes.

Xenia from support is reaching out with recommendations on how to rectify the situation a lot quicker with sending to your most engaged contacts, in order to improve your open rates to the average rates in the market.

Customer success team

June 9, 2018

Easy to use. I love it. I recommend it

Simply Elegant Shoppe
United States
8 days using the app
March 23, 2016

very user friendly and helpfull app

Smsaree
India
8 days using the app