Reviews (5,987)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust free plan, ideal for new businesses, and its easy-to-use interface that simplifies email campaign management. Key features include email automation, customizable templates, and seamless integration with Shopify. Additionally, the app provides valuable educational resources and responsive customer support, which is frequently highlighted for its effectiveness and follow-up. Merchants credit the app with boosting customer engagement and increasing revenue.

Edited November 11, 2019

I would recommend Omnisend because it is modern looking and user friendly. It's not perfect. Somethings are hard to work out but the support is great. They respond quickly and help you for as long as you need it.

Bells Fine Art
Australia
6 months using the app
November 3, 2022

Very nice app and email system. Best i have ever tried. And Salma from customer service is fantastic!

Designstore
Denmark
7 days using the app
June 2, 2018

It is a very powerful and customisable app. Great app, great support.

Knick Knack Collections
Australia
7 days using the app
May 25, 2017

This is the greatest app I've ever used on shopify. Its a good way to show ur bussiness and the reports are so easy to understand

Come check my website www.perueshopper.com

Peruexpress
Peru
7 days using the app
April 19, 2019

I needed to communicate via email with customers. It seemed daunting and overwhelming. After using this app, I was able to successfully send out the campaign and I look forward to sending out my next one. As a newbie with little experience this app is a plus for me

Mended Pieces Design, LLC
United States
7 days using the app
March 5, 2018

Great app, however can be a bit expensive considering other apps do the same thing for free. But it is very handy and I enjoy using it.

One thing I’d like to see is,

When I create a campaign it is a real pain to have to put the links to all my social media every single time I make a campaign. It would be so helpfu if this was applied to every campaign automatically

Fashion Genie Boutique
United Kingdom
6 months using the app
March 13, 2023

Omnisend has been a fantastic app in our transition from a different email marketing app! Andrés from Customer Support was prompt and so helpful in setting up automations similar to our former platform so that no triggers were missed. Highly recommend this app!

Fountainful
United States
7 days using the app
July 2, 2016

I'm quite pleased with this. It is VERY easy to use. Helps me make my emails look nice and professional. I absolutely LOVE how you can just "pick" products to add and it automatically adds the pics, prices and descriptions!

Countingtheblessings
United States
7 days using the app
April 30, 2019

The support is amazing! Changed from Mailchimp to Omnisend and never regretted abit! Even though it's pricier but it's really worth the money!

Sake Inn
Singapore
7 days using the app
August 31, 2022

別のメールサービスと迷いましたが、たくさんメールを送りたいので、こちらにしました。日本のメルマガスタンドと違いできないこと(一部、二段階認証ができなかったり、ステップメール更新された場合に、新しい登録者に配信するなど)がありますが、コスパを考えると、当店には一番合っているのではないかと思っています。
サポートからのメールも、1日かかる場合もありますが、早めで安心できます。

ゆらぎやすいわたしの、おまもり薬膳ショップ
Japan
6 months using the app