Reviews (5,987)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust free plan, ideal for new businesses, and its easy-to-use interface that simplifies email campaign management. Key features include email automation, customizable templates, and seamless integration with Shopify. Additionally, the app provides valuable educational resources and responsive customer support, which is frequently highlighted for its effectiveness and follow-up. Merchants credit the app with boosting customer engagement and increasing revenue.

October 25, 2022

Stefan is the most amazing tech support. Ever. He is so smart and so fast with help and I was able to get up and going right away. Thank you!

Nutrition Education Store
United States
7 days using the app
August 9, 2019

yesery good, i much like, very fun, good times by everyone, omni i best iunjdsafonan[oA[FOf[oWNFWF[OJNWFF

Glow Society
Australia
7 days using the app
March 25, 2020

Me encanta pero lo malo es que al querer mandar mi primer envío no me dejó porque decía que tenía que pagar.

VABADAM
Mexico
6 months using the app
June 12, 2014

Soundest is simple and easy to use yet very powerful in what it offers. It's just one of the things that is too good to be true and is actually TRUE!

TALLYBOOKDIRECT.com
United States
7 days using the app
June 4, 2018

muito bom esse aplicativo embora ainda nao tenho usado

Cdecenoura
Brazil
7 days using the app
July 27, 2021

it is not easy to understand and walk through with templates and how to customise for own website so I don't enjoy using this

Wag Swag
Australia
7 months using the app
Omnisend replied September 7, 2021

Hi, thanks for taking the time to leave us a review. Our Support Team have been trying to reach out to assist. Please get in touch any time and they'll be happy to walk you through the templates and answer your questions.

March 8, 2020

this app is very nice help me to aave a lot of time.this app is very nice help me to aave a lot of time.

Hairsleisure.com
China
7 days using the app
December 6, 2018

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Tamphie
Spain
7 days using the app
November 29, 2019

I️ usually don't leave reviews, but this is a great service. Super simple to use, and works very well.

UNRAREClothing
United States
7 days using the app
June 26, 2020

Functionally, the automations work extremely well, and are very customizable. In fact, there is a lot here, and taking the time to understand the workflows, and the options available (not to mention the multitude of integrations) - this is an amazingly powerful tool.

Additionally, the support has been truly amazing - the responses are quick, and in nearly every case they have been able to point me to the exact documentation outlining step-by-step overviews of how to achieve the things I would like for my automations.

I rarely feel compelled to write a review, but in this case, I needed to submit a review, as it has been a unique and extremely positive experience working with the support team, and the Omnisend product in general.

I have tried other platforms offering similar services, and I am definitely happy to have made the choice of using Omnisend. Overall, the entire platform seems far more manageable, and the amount of documentation, tutorials, articles and videos available is far and above what I have found anywhere else.

EFFENTII
Canada
7 days using the app