Reviews (5,978)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the comprehensive free plan, ideal for startups and small businesses, noting increased customer engagement and repeat business due to effective email marketing tools and clear metrics. The platform is user-friendly with features like email automations, customizable templates, and seamless Shopify integration. Recent updates, such as the ability to delete invalid or spam emails, have been positively received. Merchants also praise the responsive and helpful customer support, which includes detailed Loom video tutorials and proactive issue resolution, enhancing the reliability and efficiency of managing email campaigns.

May 21, 2014

So far so good. Had a little trouble installing initially (was using Chrome and I think that had something to do with it - once I tried it in Firefox it worked perfectly!).

I'm new to designing for Email Marketing so we'll see how this goes... It seems like it will be fairly simply to figure out as far as where images and text go. And I love that there are a number of Templates to choose from!

Will definitely recommend it to a friend! Thanks!!

Olivia Taylor
United States
5 months using the app
October 26, 2018

Omnisend is Brilliant! Better than MailChimp, with the sweetest Customer Service Team!! Great experience!

Mini Paire
United Kingdom
6 days using the app
November 28, 2020

Profesional tool. In matter of 30 mins you can build a whole email-marketing sisem. UI very easy to understand, its like lego, similar to that "scratch"

WorkOutMe
Spain
6 days using the app
March 29, 2023

I have received quick and excellent help from the support staff every time that I have had questions. Today Joy helped me in an terrific way and saved a lot of time for me. Thanks!

scandinavialovenotes
Sweden
5 months using the app
April 18, 2022

Thank you so much Daryna, Sanya and the team. I was just starting to use Omnisend and you really helped me get my emails in order. Amazing support.

valyxir
Switzerland
6 days using the app
June 7, 2022

So far, so good. It is pretty easy to make automation and it has a free version for people who are just starting out like me. Sanya has been nice and patient when it comes to solving my problems or answering my questions.

Sweet Matcha Shop
Canada
6 days using the app
Edited July 25, 2020

I just started using Omnisend. The pricing is great and the features are so easy! Very affordable and easy for first time users.

Spray Couture
United States
6 days using the app
June 11, 2018

good this all i nedd for the web its good

Donabz
United Kingdom
6 days using the app
January 30, 2017

VERY EASY TO USE I LOVE THIS APP.

Royal Valen
United States
6 days using the app
January 26, 2023

WOW!! I just left my old email platform to come to Omnisend and I'm honestly genuinely blown. I hated writing emails with my former app, this one made my creativity come back 10 fold and the customer service is amazing. I was helped my Matija and Luiz today that treated me as royalty. TAKE MY MONEY! :-) Very satisfied with everything, don't hesitate this is your platform they are amazing!!

Sacred Woman
Malta
6 days using the app