Reviews (5,978)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the comprehensive free plan, ideal for startups and small businesses, noting increased customer engagement and repeat business due to effective email marketing tools and clear metrics. The platform is user-friendly with features like email automations, customizable templates, and seamless Shopify integration. Recent updates, such as the ability to delete invalid or spam emails, have been positively received. Merchants also praise the responsive and helpful customer support, which includes detailed Loom video tutorials and proactive issue resolution, enhancing the reliability and efficiency of managing email campaigns.

July 4, 2018

I just installed the Omnisend app and I'm setting it up. But I have a very positive impression because I find all the tools and tabs to boost my shopify store online.

Dialki1001
France
6 days using the app
May 6, 2018

Very good App. Professional, practical and fast

Bossa Nova Tv
United States
6 days using the app
March 11, 2020

Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.

قطنيات حلاوة
Saudi Arabia
6 days using the app
May 14, 2022

Excellent product, really helpful customer service. I swapped from Mailchimp as they were complicated and pricey. I'm very glad I did

criticallyendangered
United Kingdom
6 days using the app
February 11, 2019

Omnisend was user friendly for a first-timer like me. Customer support is great! At first sight it is somehow unclear how to stay in control of everything, but I am sure that I'll learn more by experience.

La La Land
Belgium
5 months using the app
September 18, 2022

Easy to setup, Excellant features, and great support should you have an issue with anything. What else is there?

LePrince Art Galleries | Charleston & Naples
United States
6 days using the app
April 5, 2019

Awesome, simple and cheap for all the thing that the app gies you! number one email app to grow your business seriously!

Warning Style
Canada
6 days using the app
Edited April 9, 2019

I use this app for my newsletter subscription and mailing campaigns. It works great!
It would be great if it's possible to upload customised themes.

PlanB1
Netherlands
6 days using the app
April 24, 2020

Amazing app. Use to send out email marketing material. Very easy. Beautiful layouts and templates. A+

VISUS
United States
6 days using the app
November 25, 2016

Great App, Should give it a try!

Holydealstore
Morocco
6 days using the app