Reviews (5,987)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust free plan, ideal for new businesses, and its easy-to-use interface that simplifies email campaign management. Key features include email automation, customizable templates, and seamless integration with Shopify. Additionally, the app provides valuable educational resources and responsive customer support, which is frequently highlighted for its effectiveness and follow-up. Merchants credit the app with boosting customer engagement and increasing revenue.

August 24, 2020

I switched to Omnisend after trying (and failing with) Mailchimp. Omnisend has been brilliant. Very intuitive program. Easy to navigate. It has saved me so much time. The trial version works great. Usually trial versions are stripped back in terms of features - but not with Omnisend. I found customer support to be great. They respond within 5 mins. They keep in contact, making sure you're happy with response. I am so happy I switched to this program.

Made Moggie
Australia
11 days using the app
November 1, 2022

So easy to use, I feel so happy to be in control of my email marketing!
Definitely use or switch over to Omnisend! Incredibly easy to make emails and to know who you are sending them to

Love Liposomal
United Kingdom
11 days using the app
May 3, 2022

I have installed OmniSend on two Shopify sites so far and the experience has been great. OmniSend's Customer Service via live chat is awesome. A few small features missing vs bigger platforms but I am sure they will catch up soon

Mang Kosme
Philippines
11 days using the app
May 22, 2018

yeah great app dudes really appreciate the creativity

Niftystars
United States
11 days using the app
May 29, 2018

Great platform,would recommend this to my colleagues

Mlp75
United Kingdom
11 days using the app
May 24, 2019

I highly recommend it. The application helped us a lot in our first email marketing campaign, for beginners it is very easy to use, it has a lot of functionalities for the design of the content and the best thing is that the user experience is impressive, we are very happy of how easy it was to have our first email marketing campaign for our online store.

Silki Mx
Mexico
11 days using the app
April 20, 2018

Solid and well rounded app. Looking forward to take advantage of all the activities you can perform with it, as I just started with basic email marketing with positive results.
I would definitely recommend it.

Woodn Prueba
Mexico
11 days using the app
July 16, 2018

Very easy to create email campaign. Best email marketing app for shopify

Odystime
Indonesia
11 days using the app
October 13, 2023

Omnisend Support Help, with Specialist Beran, Deserves 5 Stars!

I recently had a fantastic experience with Omnisend's support, thanks to Specialist Beran. Their response time was quick, and their expertise was outstanding. Beran not only solved my issue but took the time to ensure I understood the solution. Their professionalism and commitment to customer satisfaction were truly impressive. I highly recommend Omnisend, and I'm grateful for the excellent support provided by Beran.

GUÁRI
Lithuania
11 days using the app
January 23, 2019

This app helps me retarget the audience that didnt buy my products and send them private emails to get them to buy

Celestial
France
11 days using the app