Reviews (5,987)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its robust free plan, ideal for new businesses, and its easy-to-use interface that simplifies email campaign management. Key features include email automation, customizable templates, and seamless integration with Shopify. Additionally, the app provides valuable educational resources and responsive customer support, which is frequently highlighted for its effectiveness and follow-up. Merchants credit the app with boosting customer engagement and increasing revenue.
Refine
-
By rating
I just started using it, but I like it so far
We are switching to a different EMS only because we want a wider choice of templates, more segmentation etc, but I am finding our new EMS way too complicated for an average user like us and a small business overall, that can't afford hiring an email specialist. So, now, when we can compare, I would definitely recommend Omnisend for businesses that don't want to spend hours on figuring out simple tasks.
Also, Omnisend customer service is stellar. Even when we unsubscribed from them, their customer support is exemplary. Today I had Luiz to help us out to fully unsubscribe - extremely helpful and customer oriented! I don't know of any other service who gets back to you so fast and efficient. Also, they have live chat - something hard to find these days.
GREAT LOOKING AND EASY TO USE. And they have the free trial
Seems very easy to use and set-up within Shopify. I've used Klaviyo before but this seems to be just as feature rich for less money
YO YO YO LOVELY MATE GOOD ON YAHHH I LOVE THIS APP IT IS SO AWESOME I AM JUST DYING TO SEND MORE AND MORE AND MORE MMMMM
Great for workflow automations, email campaigns. Excellent customer service overall as well! Definitely recommend this service.
Superbe application simple à utiliser merci beaucoup
Simple set up and easy to use.
Great app!
Easy to use. I've setup the cart recovery in a quick timeline. Overall it's good. I recommend this to everyone!
Had an issue with connecting my Shopify store with Omnisend, "Your store cannot be reached via API, therefore contact import failed.". Contacted Omnisend's tech support team and they were quick to respond and help me resolve the issue. Baarath, Nikola, and Luiz did their best to help, and they got the problem solved. Overall happy with Omnisend's support team. Thanks