Reviews (5,987)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust free plan, ideal for new businesses, and its easy-to-use interface that simplifies email campaign management. Key features include email automation, customizable templates, and seamless integration with Shopify. Additionally, the app provides valuable educational resources and responsive customer support, which is frequently highlighted for its effectiveness and follow-up. Merchants credit the app with boosting customer engagement and increasing revenue.

Edited July 11, 2023

I just receive amazing customer from Olesia at Omnisend and I'm super impressed with her knowledge, courteousness and patience.

She walked me step-by-step through the set up and troubleshooting of a form and follow up sequences until everything tested 100% correctly.

As far as the app itself goes, it's been a very pleasant experience up to this point. I can tell everything was thought out thoroughly and it's very intuitive.

Keep up the good work, Omnisend!

UPDATE: Thank you for the reply to my original review! You rock.

I just wanted to mention that I just received incredibly helpful support from Karine as well! She was amazing. Thank you!

Bojo Tools
United States
11 days using the app
Omnisend replied July 7, 2023

Hey there!

We couldn't help but crack a smile when we read your glowing review! We're thrilled to see that you were super impressed by the service you recieved from our Support team, we'll make sure to give Olesia a high-five for a job well done!

We're glad to have you as part of our Omnisend family, and we promise to keep up the good work. If you ever need assistance, tips, or even more jokes to brighten your day, you know where to find us!

December 15, 2023

Maria helped me verify my sender email when was having difficulty with this, thanks for the fast response

Relax Zing
United Kingdom
10 days using the app
Edited March 27, 2021

Most ethical and professional company in email business in market. one of the best customer centric company i have come across in past 10 years.
I have been omnisend customer since past 4 years and they have lived upto their reputation. i would like to specially thank Will who would try every possible way to help us find the right kind of solution. People like him make big companies shine!
thanks for being awesome.

iTokri आई.टोकरी
India
11 days using the app
August 24, 2018

Easy and simple to use. Great way to make your small shop feel professional

Yub Nub Shop
United States
11 days using the app
March 25, 2019

I used this App for launching my website. It works great. I would like to recommend this app for any new websites

contEgiousVibe.com
Canada
11 days using the app
March 14, 2017

works okay for my store

Goatxlocker
Kenya
11 days using the app
March 16, 2018

OK ET TRES BIEN POUR TOUS LE MONDE QUI SOUHAITE

Doxu
France
10 days using the app
October 20, 2022

Brilliant integration in their popup form with Shopify - auto-creates a discount voucher code. very cool. Baarath and the 24/7 chat support team are excellent!

Wholesomeness
Australia
10 days using the app
March 22, 2019

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lovves
Spain
10 days using the app
June 30, 2019

Very nice app with great easy to work and make workflow go easier step by step. I am using it first time very nice experience.

Easy2cart
India
10 days using the app