Reviews (5,988)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this tool for its cost-effectiveness and comprehensive features, ideal for e-commerce. It offers a free plan suitable for startups, customizable templates, and user segmentation. The intuitive interface and drag-and-drop builder make it easy for beginners, while responsive customer support and extensive educational resources further enhance its value. Merchants find it effective for integrating email and SMS marketing into their strategies.
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So far I am very pleased with this app. I previously used Mailchimp, but they were continually increasing what I pay, even though not everyone on my list was subscribed. I was up to $250 and then I switched my website to Shopify, who offered a free email service, I was all for it until it took literally 36 hours to send an email to 8k subscribers. Didn’t realize this until day of email blast was a big product reveal day and my customers found out about it a day and a half later. I was drawn to omnisend as another friend uses this site and it was already half the cost of Mailchimp. I was able to send my email out within minutes. Very pleased. I also love how it is fully integrated with Shopify, so I don’t have to download product images to upload to email, I just drag and drop product information directly from my store!
I just migrated from another platform, and am very happy with Onmisend. It's generally very intuitive and easy to use, and I LOVE how easy it is to customize the emails! I've found their chat support to be extremely fast to respond and very helpful, especially as I've been navigating the transition and trying to get all my automations moved over as quickly as possible. Their support team is awesome- it's only been a few days and I've chatted with Maria, Sila, Deniz, Didam, and Stefan.
So awesome, easy to use! I really like how easy it is to create mass emails to target your audience. Definitely recommend!
First time setting up email flows and the workflow visualization is easy to understand. The customer service rep was quick to respond and very helpful with screenshots. Salma helped me troubleshoot some logic for a particular audience I was trying to capture. It works for my needs so far.
Loving this app so far. Very user friendly, and great customer support! Looking forward to using it more.
Amazing app, great automations, beautiful customization tools!!!!Strongly recommend it!!!!
Maria and Karine were amazing helping to resolve my issue. They are extremely patient and polite. They even recorded video to show me the steps. Basically they wouldn't give up until I got what I wanted. Five star service!
I like the app so simple to use. adding campaign counld not be easier for email marketing and many more things
I just want to send a simple email to my clients. I started the process, but it is VERY complicated. Beware that this is not a simple way to just send your clients an email. Damn you shopify!
DAY 2 - ugh I just want to send an email to my clients. ABSOLUTELY IMPOSSIBLE. I have been on shopify support 4 times, and they do their best, but without support from Soundest, they can't do anything. Soundest support is NON-EXISTENT - I've sent them about 25 messages. If you want to send emails to your client base, DO NOT USE THIS APP.
I was looking for something to help me manage my emails to my costumers, I have been using their app for a short period of time but so far so good. Also they have a great support to guide you !!