Reviews (5,985)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its cost-effectiveness and comprehensive free plan, ideal for startups. It features a user-friendly interface with customizable email flows, review app integrations, and SMS marketing tools that enhance marketing efforts. The seamless Shopify integration and reliable performance simplify campaign management. Customer support is also highlighted for its responsiveness and effectiveness in providing personalized assistance and resolving issues quickly.
Refine
-
By rating
I just want to send a simple email to my clients. I started the process, but it is VERY complicated. Beware that this is not a simple way to just send your clients an email. Damn you shopify!
DAY 2 - ugh I just want to send an email to my clients. ABSOLUTELY IMPOSSIBLE. I have been on shopify support 4 times, and they do their best, but without support from Soundest, they can't do anything. Soundest support is NON-EXISTENT - I've sent them about 25 messages. If you want to send emails to your client base, DO NOT USE THIS APP.
I like the app so simple to use. adding campaign counld not be easier for email marketing and many more things
I was looking for something to help me manage my emails to my costumers, I have been using their app for a short period of time but so far so good. Also they have a great support to guide you !!
One of the best apps on the Shopify apps marketplace to improve upon email marketing and coupon boxes. We use this app to leverage the sales data for marketing purposes. Many of our clients use this app to help build out their business through the email marketing aspect of this app. Thanks for the nice app Soundest!
So easy to use. No problems at all. However... 5 Stars!
So far so good. I'm figuring it out. We'll see what happens I guess. It's no wonder people fail at this stuff!
A very nice app. Kudos to you guys. I love you. Thanks.
Omnisend is a great service. I was having issues integrating the newsletter from the footer on my Shopify page and Kamilia assisted and resolved the issue! She was detailed, patient and a pleasure to work with! If I have any issues in the future, I’ll be sure to contact her directly for assistance. Thanks again Kamilia, you’re amazing!
Thank you for leaving a review! Your feedback is appreciated:)
well, email marketing is a huge thing for making positive sales and keeping customers, so this being free is amazing especially with its layout and simplicity
So far so good. Really like the ease of making a new campaign. Very intuitive. Still learning how to make segments and use them but I feel sure they will open up new opportunities for us. The only hiccup I've found so far is in using a new signup form. My hope was that I could use a sign-up form (for an event) to go directly into a particular segment (those people who will be attending the event) but that doesn't seem to be the case. Doesn't seem to work if the person has already signed up for something previously. I used my own email address to try and the new event signup form just said I was already on the list. When I went to my segments, it didn't show that I had signed up for the event at all. I guess it can't duplicate? I suppose I get why but sure did put a cramp in my main reason for choosing Omnisend (i.e. the signup options). Ah well. I guess I will have to figure out some manual work-around. Too bad too because that would be an incredibly useful function!
Thank you for such detailed feedback, we truly appreciate it! Actually, we think we found a workaround where you can tag the contacts that subscribe using your event form. The tag should also be added for the contacts that are already subscribed! Xenia from support is reaching out to you with a detailed guidelines on how to achieve this :)