Reviews (5,991)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effectiveness and comprehensive free plan, ideal for startups. It features a user-friendly interface with customizable email flows, review app integrations, and SMS marketing tools that enhance marketing efforts. The seamless Shopify integration and reliable performance simplify campaign management. Customer support is also highlighted for its responsiveness and effectiveness in providing personalized assistance and resolving issues quickly.

October 17, 2017

So awesome, easy to use! I really like how easy it is to create mass emails to target your audience. Definitely recommend!

Caesar Day
United States
5 days using the app
December 24, 2022

First time setting up email flows and the workflow visualization is easy to understand. The customer service rep was quick to respond and very helpful with screenshots. Salma helped me troubleshoot some logic for a particular audience I was trying to capture. It works for my needs so far.

Amanda Wondergem Art
Canada
5 days using the app
September 18, 2019

Loving this app so far. Very user friendly, and great customer support! Looking forward to using it more.

Chelsea King Inc.
Canada
5 days using the app
February 20, 2018

Amazing app, great automations, beautiful customization tools!!!!Strongly recommend it!!!!

Vingeproject
Greece
5 days using the app
January 19, 2024

Maria and Karine were amazing helping to resolve my issue. They are extremely patient and polite. They even recorded video to show me the steps. Basically they wouldn't give up until I got what I wanted. Five star service!

Crystal Finesse
United Kingdom
5 days using the app
Edited August 11, 2016

I just want to send a simple email to my clients. I started the process, but it is VERY complicated. Beware that this is not a simple way to just send your clients an email. Damn you shopify!
DAY 2 - ugh I just want to send an email to my clients. ABSOLUTELY IMPOSSIBLE. I have been on shopify support 4 times, and they do their best, but without support from Soundest, they can't do anything. ...

Michael Stokes Photography
United States
4 months using the app
January 18, 2019

I like the app so simple to use. adding campaign counld not be easier for email marketing and many more things

Mira & Diva
United States
5 days using the app
April 25, 2020

I was looking for something to help me manage my emails to my costumers, I have been using their app for a short period of time but so far so good. Also they have a great support to guide you !!

Pretty LifeStyle
Canada
4 months using the app
April 20, 2015

One of the best apps on the Shopify apps marketplace to improve upon email marketing and coupon boxes. We use this app to leverage the sales data for marketing purposes. Many of our clients use this app to help build out their business through the email marketing aspect of this app. Thanks for the nice app Soundest!

Shopify SEO
United States
5 days using the app
March 19, 2018

So easy to use. No problems at all. However... 5 Stars!

Cheaperking
Germany
5 days using the app