Reviews (5,975)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its cost-effectiveness and comprehensive features, ideal for e-commerce. It offers a free plan suitable for startups, customizable templates, and user segmentation. The intuitive interface and drag-and-drop builder make it easy for beginners, while responsive customer support and extensive educational resources further enhance its value. Merchants find it effective for integrating email and SMS marketing into their strategies.

Edited April 13, 2019

Migrated from Mailchimp to Omnisend. Migration process was easy and was easy to set up ongoing automations as well as one off campaigns.

Mod Bands
Australia
3 days using the app
February 5, 2024

So far so good. Karine was amazing. I'm really just learning email mktg, but I was trying to add something to my signup form that I couldn't quite figure out. Karine went right to it, showed me what I needed and got me on my way.

Novelty Nest T-Shirts
United States
3 days using the app
April 2, 2022

This app helped me send my first ever professional newsletter and couldnt have been more straight forward

Katy Sawrey Art
United Kingdom
3 days using the app
May 3, 2018

Great Support! I just started but i hope this going to work perfectly!

Exo Decor
Dominican Republic
2 months using the app
July 28, 2023

Kayque and Andrés from Omnisend truly exemplify professionalism and efficiency in their customer service. When I encountered a problem, they swiftly and adeptly addressed it, leaving no room for frustration. I'm genuinely impressed with the level of support they provided. If you're seeking assistance from experts who go above and beyond, look no further than Omnisend.

Nova Cabana Activewear
Germany
3 days using the app
February 24, 2018

I am trying to get a hold on how it works out.

The Shooe Boxx
United States
3 days using the app
September 6, 2023

It's one of the best apps for small merchants, has all the features that are important. Love it. Would definitely recommend

Blue bells
India
3 days using the app
March 15, 2019

i really love to help me this app so i,m hoping that can help this..cause im so frustrated to get a customer reviews...

toptrendsapparel
Philippines
3 days using the app
Edited August 12, 2016

Does not allow to send to all customers. For some reason shows 80% of our customers as not subscribed. No way to send an email to them. Just wasted an hour creating an email that I can only send to 20% of my customers.

Kinda makes the app pointless!

Even tried to delete the unsubscribes, the app ended up deleting all our subscibers. Waste of time release the app when its ready next time or pay me for the hour of time I wasted today!

Formula 113
United States
3 months using the app
September 23, 2019

Easy to use interface! Lots of templates that can help easily create your mailers. Looks professional. Highly recommended.

Bloomen
Singapore
3 days using the app