Reviews (5,930)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective customer engagement and revenue-boosting capabilities, highlighting its comprehensive free plan and seamless Shopify integration. The platform is user-friendly, offering features like email automation and customizable templates, and is suitable for both beginners and experienced marketers. The addition of new review features and educational resources like marketing blogs are also well-received. Exceptional customer support is frequently noted, providing quick, effective, and personalized assistance that enhances the overall user experience.

May 13, 2022

This app is definitely the best on the market, not only does it have superior options and better pricing, the customer support is beyond great. I've had the pleasure of speaking to Daryna, and she was extremely helpful and pleasant. Solved my issue and even offered additional support. Would definitely recommend.

THE KEMIST
United Kingdom
2 days using the app
March 12, 2014

How can you go wrong for free? This is a must have if you don't want to pay those other guys ridiculous fees. Really love the design interface. Everything is very easy to use and makes my emails look so professional.

PheromoneOil.com / AttractionOil.com
United States
2 days using the app
November 17, 2021

Good so far, but I've only been using it for a couple of days, still just getting used to it and finding out everything it can do. Seems to be pretty user friendly though and quick and simple to use, which is awesome

The Bumwrap
Canada
2 days using the app
Edited June 28, 2020

I give up, wasted an hour clicking around trying to simply find an option to edit or enable my workflow, i only have the option to upgrade (how convenient). My email is verified as per their tutorials. Not clear what's available on the free plan. Will use another well-known email app instead.

Sesh Stash
Canada
About 2 months using the app
Omnisend replied June 30, 2020

We are sorry to hear you faced such problems :( Next time, just reach out to us right away; our support team is ready to assist via email, in-app chat, or Facebook 24/7.
As for the pricing, we have a dedicated page on our website, listing all the different features that come with different pricing plans. On the free plan, customers can send newsletters, up to 2000 emails per day, set up signup forms, use segmentation, and have access to reports. All details >>
https://www.omnisend.com/pricing/

June 4, 2020

This is by far the best and easiest email marketing app I have used. The templates are really good and easy to edit. For someone like me, who is not to tech savvy. This was really easy and simple. I can't recommend it enough.

Darley Lifestyle
United Kingdom
2 days using the app
May 23, 2018

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Aperture Wear
United States
2 days using the app
March 26, 2019

confusing but cool app. Still playing around with it. Hopefully comes to good use

ElasticWaxCenter
United States
About 2 months using the app
August 1, 2019

I just started using this app and so far it's been great! Pretty easy to create campaigns and automations. Interface is easy to use and they suggest helpful tips on email/website strategies. Really liking it so far!

Paige & Willow
Canada
2 days using the app
Edited August 12, 2020

J'ai déjà utilisé cette application au passé et maintenant je suis de retour, je la trouve excellente et je la recommande. merci

Omnikado
France
2 days using the app
September 2, 2022

Amazing app! Super user friendly and the customer service is very helpful! I highly recommend using it!

To Give Light
United States
2 days using the app