Reviews (5,988)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its cost-effectiveness and comprehensive features, ideal for e-commerce. It offers a free plan suitable for startups, customizable templates, and user segmentation. The intuitive interface and drag-and-drop builder make it easy for beginners, while responsive customer support and extensive educational resources further enhance its value. Merchants find it effective for integrating email and SMS marketing into their strategies.

January 17, 2022

I'm 68 years old with no formal computer science teaching. If I can do it, anyone can. The reviews don't lie. This is my second day. Yesterday I sent out 46 emails and got a $146 sale. Today I uploaded 50 contacts from Etsy, segmented them out and sent out an email. They aren't as current, so it will be interesting to see what happens. I had to test it on my husband's email, because I use Gab dissenter and it blocks ads. Worked great.

Laura Wilson Gallery
United States
3 days using the app
Omnisend replied January 19, 2022

Hey, there. Thanks so much for taking the time and sharing this feedback with us! We're very happy to hear that you're enjoying our app.

June 25, 2019

finally. easy to use and got everything done. relieved, after installing and uninstalling several apps that wasn't fulfilling my need i came upon this. highly recommend

Everything Girls Like
United States
3 days using the app
February 18, 2019

Worked great and was super easy to seat up! I ran into a small issue with verification and it was handled prokmptly within 5 minutes of sending an email I got a response. Thank you again!

G6 CBD Remedies
United States
3 days using the app
June 15, 2018

I'm still trying it, but until now, it was great!

Gamarra Mayoristas
Peru
3 months using the app
January 29, 2024

Dilara was super helpful in resolving my issues quickly. Very pleased with Omnisend!

Miao Atelier
Singapore
3 days using the app
January 3, 2019

otimo aplicativo, tradução facil e super simples de usar! vale a pena pelo valor do custo do produto!

Sporton.com.br
Brazil
3 days using the app
March 23, 2018

I like this app. Just switched from MailChimp and it was a pleasant experience.

Petit Knitting
Iceland
3 days using the app
Edited December 9, 2019

Recently moved over from Mailchimp. I've been incredibly impressed by the support team's speed of reply and willingness to help with my transition to their service.

Hands of Colombia
United States
3 days using the app
Edited November 12, 2021

I liked this app...until they totally changed the pricing structure! They went from 15,000 emails per month on the free plan to 500 emails...excuse me??? I don't mind paying but this price change seems likje quite a bait and switch to me.

The Scrummy Sweets Co.
United States
3 months using the app
Omnisend replied November 13, 2021

Hello there, and thank you for taking the time to write a review!

Indeed, we're gradually updating our pricing plans for all users. This change leads to reduction in the maximum number of emails you can send on the Free plan, but it includes all the features available in Omnisend at $0/month. Omnisend clients can now utilize all of Omnisend's email marketing features for free, including email automations that generate the highest revenue for ecommerce businesses, forms, push notifications, pop-ups, wheel of fortune forms and more. You can now send up to 500 emails per month and up to 60 international SMS to 250 contacts. No credit card is required, you can upgrade whenever you feel ready.

Thank you once again!

March 12, 2019

very great app. It worked friendly and with all the functions I needed for a successfull marketing campaign

Frab's Magazine & More
Italy
3 days using the app