Reviews (5,943)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust free plan, ideal for new businesses looking to increase engagement and revenue through features like email automation and customizable templates. It's user-friendly, suitable for both beginners and experienced merchants, and integrates smoothly with Shopify. Effective email list management and integration with review apps are particularly valued. Customer support is quick and helpful, with staff members like Baarath, Kayque, and Dilara receiving praise for their exceptional service.

October 30, 2023

Love Omnisend. I've already recommended it to several friends.

The Messy Soaper
United States
11 months using the app
January 23, 2024

Great app and great customer service!

TrueMX
United States
Almost 9 years using the app
February 19, 2024

Dilara was amazing she made navigating a complicated system and absolute breeze

Rafiki-au
Australia
4 months using the app
December 13, 2023

Fantastic app. Really easy to get started and fantastic-looking templates to start with. Support is great. Karine from the Omnisend support team was super responsive and provide the exact info I needed to help with my first campaign.

Man In His Prime
United States
2 days using the app
March 19, 2024

Quick support

bzyoo
Taiwan
About 2 years using the app
November 3, 2023

Awesome! Very easy set up! Loving it so far!

Practical Magic Store
United States
5 months using the app
January 16, 2024

Matija is the best Customerservice!! Best App Thank You Guys!

SOOTHESTEP®
United Arab Emirates
8 months using the app
January 22, 2024

Beran is very helpful and patient. And very professional. The problem was solved perfectly.

alpenwolken
United States
7 months using the app
October 21, 2023

I recently received exceptional customer support from Beran at Omnisend. They were quick to respond, knowledgeable, patient, and genuinely helpful. Their expertise, polite communication, and commitment to customer satisfaction set them apart. I highly recommend their services for anyone seeking reliable support. Thank you for going above and beyond!

EV FUEL
Sweden
8 days using the app
January 25, 2024

Deniz from the support team was very helpful and assisted me in my problem quickly efficiently. So far I'm very pleased with this app.

brass-hopper
Israel
23 days using the app