Reviews (6,031)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive free plan, allowing access to all features for those sending fewer than 500 emails per month. They find the integration with Shopify seamless and the platform user-friendly, especially for managing email and SMS campaigns. Key features like email automation, custom sign-up forms, and segmentation are highly valued. Customer support is praised for its quick and personalized assistance, and educational resources are noted for their usefulness.

October 26, 2018

Omnisend is Brilliant! Better than MailChimp, with the sweetest Customer Service Team!! Great experience!

Mini Paire
United Kingdom
6 days using the app
November 28, 2020

Profesional tool. In matter of 30 mins you can build a whole email-marketing sisem. UI very easy to understand, its like lego, similar to that "scratch"

WorkOutMe
Spain
6 days using the app
April 25, 2024

Baarath is a very good man,he is very patience.Thank you for solving my problem.

LISPOO
China
4 days using the app
Omnisend replied May 2, 2024

Hello there,

Thank you for your kind words! We're glad to hear that Baarath provided you with excellent assistance and displayed patience in resolving your issue. Customer satisfaction is our priority, and we're pleased we could help solve your problem.

If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to support you!

April 18, 2022

Thank you so much Daryna, Sanya and the team. I was just starting to use Omnisend and you really helped me get my emails in order. Amazing support.

valyxir
Switzerland
6 days using the app
June 7, 2022

So far, so good. It is pretty easy to make automation and it has a free version for people who are just starting out like me. Sanya has been nice and patient when it comes to solving my problems or answering my questions.

Sweet Matcha Shop
Canada
6 days using the app
Edited July 25, 2020

I just started using Omnisend. The pricing is great and the features are so easy! Very affordable and easy for first time users.

Spray Couture
United States
6 days using the app
June 11, 2018

good this all i nedd for the web its good

Donabz
United Kingdom
6 days using the app
February 28, 2019

Good UI and fast customer support make this a must-have app for ecommerce. Would be nice to have a few more template options for the pop-up.

Minnesota Discount Office Furniture
United States
6 days using the app
January 30, 2017

VERY EASY TO USE I LOVE THIS APP.

Royal Valen
United States
6 days using the app
January 26, 2023

WOW!! I just left my old email platform to come to Omnisend and I'm honestly genuinely blown. I hated writing emails with my former app, this one made my creativity come back 10 fold and the customer service is amazing. I was helped my Matija and Luiz today that treated me as royalty. TAKE MY MONEY! :-) Very satisfied with everything, don't hesitate this is your platform they are amazing!!

Sacred Woman
Malta
6 days using the app