Reviews (5,996)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust free plan, ideal for new businesses aiming to cut initial costs. It integrates smoothly with Shopify, enhancing customer engagement and facilitating repeat business. Features like email automation, customizable templates, and audience segmentation are highly valued. The app also offers tools like pop-up email sign-ups. Merchants commend the responsive customer support and the platform's speed and efficiency.

January 7, 2024

I absolutely love Omnisend! The integration with Shopify makes managing emails for my online store seamless and efficient. Additionally, Karine's assistance was invaluable in setting up the app and she was extremely knowledgeable and helpful. Highly recommend for any ecommerce business.

Wondo World
United States
About 3 hours using the app
April 4, 2023

I'm new to the app but so far it has been so much faster to set up than my previous one. I had a question about a specific automation I wanted to set up and Matija was quickly able to guide me

Boozoo Baby Handmade Creations
Canada
About 3 hours using the app
March 16, 2020

Easy set up, first email created and sent out very smoothly. So far, so good :) Looking forward to sending a few more!

cranbery
United Kingdom
About 3 hours using the app
July 9, 2021

Waste of time and impossible to connect my store. What a joke. just to connect my store they have to elevate my ticket to tech support. PASS ON THIS - I will find something else

T&C Floral Company
United States
About 3 hours using the app
Omnisend replied September 7, 2021

Hi there! Thank you for taking the time to rate the Omnisend App and leave a review. We can see our Support and Tech Team looked into your account and provided video instructions to help connect your store. We're sorry to hear your experience wasn't positive in the end.

We are continually improving our app and value every piece of feedback received.

March 24, 2019

A great app, easy to set up and use! highly recommend. I love it's Demo Video to help . it is awesome. Thank you Guys

SydneyRugsOnline
Australia
About 3 hours using the app
October 3, 2023

Super good app and service! Didn't have a clue what to do :P but Karine helped me promptly through the chat to understand the process, and showed me what I needed to set up a successful newsletter :)

The Polisher Project
Italy
About 3 hours using the app
Edited January 29, 2020

I need to change my email marketing provider and these guys fit the bill 110%. So happy I have moved over.
Easy integration and great templates that were really easy to use.

Nirvana Chocolat by Melinda Leigh
United Kingdom
About 3 hours using the app
September 18, 2017

SUCH A WASTE OF TIME THEY HAVE THIS WHOLE SUSPENDED YOUR ACCCOUNT THING BASED ON THE EMAILS YOUR CUSTOMERS HAVE LEFT....UGH WORST APP EVER

Dreams In July
United States
About 3 hours using the app
September 3, 2020

Only just started using this app and so far so great!
It was super easy to use; I've imported contacts, segmented my list, created my first campaign and scheduled it to send.
Super easy to use... recommended!

Photoskin®
Australia
About 2 hours using the app
November 4, 2018

super easy to work on this platform, very happy with all their templates and even if you dont understand something there are tutorials/article that explain exactly how to do it.

Little Land
United States
About 2 hours using the app