Reviews (5,995)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its robust free plan, ideal for new businesses aiming to cut initial costs. It integrates smoothly with Shopify, enhancing customer engagement and facilitating repeat business. Features like email automation, customizable templates, and audience segmentation are highly valued. The app also offers tools like pop-up email sign-ups. Merchants commend the responsive customer support and the platform's speed and efficiency.
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I found Omnisend very intuitive and user friendly. The customer support is also excellent, and I was given support from Matija who resolved my issue within 10 minutes. Would recommend
Top platfrom at all! love work on it, perfectly organised, but just for small small business or very big business.
SAD! Thank you to Matija and Deniz for their help. both very helpful
Thank you for taking the time to leave a review of our platform. We appreciate your feedback and are glad to hear that you find our platform to be well-organized and helpful!
We understand that there are areas where we can improve and we would appreciate any specific feedback you have to help us better serve you and our other users. Our team is committed to continuously improving our platform and offerings to meet the evolving needs of our customers.
Thank you for choosing our platform and we look forward to continuing to help you up your marketing game!
I've only just started using this app and so far so good. I'm a total novice to this and needed a little assistant from the support team. I was attented to very quickly and by someone with a great attitude to customer service. Great work!!
Muy intuitivo de utilizar! Soy nuevo en esto de aplicaciones para web y despues de probar varios que me recomendaron me quedo con omnisend por su sencillez. Sin ninguna duda destaca por encima del el resto.
I used this to send mass emails, and holy moly it was EASY and fast! I'm not tech savvy but it worked great!
They Have a ridiculous payment cancellation method, after uninstalling the app you have take days to cancel the contract and credit card billing.
User friendly and the chat support was extremely helpful!
We used this app to send our Black Friday sale email campaign and it was a great experience. Very easy and straightforward to use! Awesome alternative to Mailchimp.
Wanted to use it for sms marketing since SMS bump was not working properly for me. Setup a 15 min abandoned cart SMS flow. Over 2 days I had 8 abandoned carts, didn't send out a single SMS. lucky that I didn't subscribe or buy SMS credits
Hi - thanks for taking the time to review the platform and we're sorry to hear this. Our Support and Tech team are currently investigating the issue and will work with you to make sure this doesn't happen again. Your feedback is valued and if you need anything, please reach out to us. Many thanks!
Great app! Definitely will keep using for not just my store, but my client's stores as well! Emails are huge but automation is even better! Would recommend this anyone launching a store!