Reviews (5,993)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust free plan, ideal for new businesses aiming to cut initial costs. It integrates smoothly with Shopify, enhancing customer engagement and facilitating repeat business. Features like email automation, customizable templates, and audience segmentation are highly valued. The app also offers tools like pop-up email sign-ups. Merchants commend the responsive customer support and the platform's speed and efficiency.

August 16, 2018

Just used for the first time. It was pretty easy to use. can't wait to see results!

Icyskyytheshaveiceshop
United States
About 1 hour using the app
March 12, 2020

I am an absolute beginner with email marketing and found this app very easy to set up and apply. Thank you

JenieF
Australia
About 1 hour using the app
January 3, 2019

It wont let me send emails due to having a hotmail account. It keeps telling me i need to get a new account which isnt going to happen

Moringa Rose
United States
About 23 hours using the app
November 21, 2019

very easy to use and it works for me
you should give a try, and the best thing is their UI/UX
very smooth

Maiden Lane
Taiwan
About 1 hour using the app
Edited April 13, 2019

The support was very helpful but this app is a disaster. Always received my tested emails in spam folder. Useless.

Random Cart
Bulgaria
1 day using the app
Omnisend replied April 14, 2019

Terribly sorry to hear about the issues you had. Test emails might land in spam due to the TEST title used in the messages. Great news, we are trying different techniques to ensure this is no longer an issue. Please reach out to our Support team, we are here to help 24/7. We will check the issue and try different methods for you to reach the best results!
Customer Success Team

November 25, 2021

Good templates and easy to us. Can integrate with my store easily and I am sending out my first email.

corazzo design
Australia
About 1 hour using the app
December 19, 2021

J' ai configuré, enregistré mon premier mail en français. A la réception de mon mail test qui est arrivé dans les spams, celui-ci est un mélange anglais/français. Dommage car simple d' utilisation.

JacnoBijoux
France
1 day using the app
Omnisend replied December 20, 2021

Hello there, thank you for your review!

We are glad that you find our app easy to use! We have reached out to you via email with the setup recommendations to prevent the issue you faced. Let's keep in touch!

September 25, 2018

so far so good everything looks great, very easy to use and set up now let see if it can retarget quickly and give me more sales!

gadgetelectronics
United States
About 1 hour using the app
September 30, 2023

My first day using the app after trying Klaviyo. I left Klaviyo because subscribers were getting an "Unexpected Error Occurred" message and I could not fix it or get support because they do not offer live chat support as far as I could tell.
Heard about Omnisend from YouTube, so I thought I'd give it a try. Everything was so easy to set up and worked from the first time. I needed help with something minor and Agustin responded to my question in under two minutes. Issue was clarified very quickly and we are up and running. I am well impressed, thank you.

Nuri
United Kingdom
About 1 hour using the app
December 23, 2021

Very easy to create email campaigns !! First time user with a small business. Easy to use layouts and editors

DRINK BK BEST, LLC
United States
About 1 hour using the app