Reviews (5,985)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effectiveness and comprehensive free plan, ideal for startups. It features a user-friendly interface with customizable email flows, review app integrations, and SMS marketing tools that enhance marketing efforts. The seamless Shopify integration and reliable performance simplify campaign management. Customer support is also highlighted for its responsiveness and effectiveness in providing personalized assistance and resolving issues quickly.

March 8, 2023

Seems they have a lot of "good reviews", most likely all of those are fake.
Would not recommend using.

Vbestpk
Pakistan
6 minutes using the app
Omnisend replied March 22, 2023

Greetings! Thank you for taking the time to provide feedback on our product.

We're sorry to hear you didn't have a positive experience with our platform and that you have ...

Edited December 3, 2018

Great app! Free email marketing for beginners is really helpful too. Would definitely recommend!!!!!

BanjosBeards
New Zealand
April 10, 2020

LOVE THIS APP!! amazing for all my marketing emails. I sent campaigns and set up automatic emails as well that are triggered by subscribing/adding something to your cart/purchasing!

Brutons Decorating
Canada
April 28, 2020

I've tried a number of marketing apps and this one is my favorite. App is brilliant in so many ways. Instead of blanket campaigns and low sender scores... it delivers targeted promotions that are not filtered by the Internet gods! Their setup videos are really good as well.

I particularly like that it goes much further by combining multichannel marketing in one app and data collection for shaping ...

Kiawah Photographer - BreezePhoto.com
United States
April 5, 2021

Five stars. Getting set up with Omnisend has been, very, very, easy. Having used four other alternatives, I'm greatly impressed by the ease of onboarding and getting started. Not just with the connection to Shopify, but also the ability to create dedicated signup forms which convert. In less than 15 minutes I created a meme, landing page, and started capturing emails. Thankfully, the most common ...

Rolled Up
Canada
March 3, 2021

Absolutely love this App! They are adding new features all the time and the support chat is very responsive and helpful. They have a lot of preset automations and a ton of helpful customer conversion tools. A must-have for any online store. Highly recommend this app!

Closed Caption
United States
June 27, 2019

Super easy to use! I actually found it more intuitive than mailchimp. I never felt lost in the process and loved their templates, which were also super simple to customize!!! Love it, I can't wait to learn of the other features

artofmelodious
Canada
March 30, 2019

Great APP. Installation and customization is really simple. Used MailChimp before and now really looking forward to see what Omnisend can do.

Mama Juice Co.
Canada
February 22, 2022

My orders went up by 500%, I spent all night copying and pasting emails. In the end I installed Omnisend, and automated the emails for the product. Halleluyah! Saved. I'm not that clever at this email marketing, so I chose Omnisend as its the best drag & drop app for me

Inez White - Indigenuity
New Zealand
December 22, 2015

excellent app, we use it all the time. Very easy to use and looks great.

Loving Pets
United Kingdom