Reviews (5,987)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust free plan, ideal for new businesses, and its easy-to-use interface that simplifies email campaign management. Key features include email automation, customizable templates, and seamless integration with Shopify. Additionally, the app provides valuable educational resources and responsive customer support, which is frequently highlighted for its effectiveness and follow-up. Merchants credit the app with boosting customer engagement and increasing revenue.

August 31, 2022

Awesome app. love it so much. I've been using this app for years and recommend it to all of my friends. Great!

VICTORIA'S WIG
China
Over 4 years using the app
May 22, 2018

Honestly the easiest to use and best all-in-one crm's I've ever used. Very happy and will probably upgrade soon. Thank you

www.instantsocialgrowth.com

Socialmediamarketingbiz
Canada
Over 4 years using the app
December 7, 2016

I've just tried this app for campaign emails for the first time and it was very easy to use and looked very professional. This is going to be such a valuable addition to the management of my store. I look forward to exploring the app more fully and continuing to use it - I can't believe how simple it was! Definitely reduces the intimidation levels for a new shop owner.

Emiloufur
United Kingdom
Over 4 years using the app
May 9, 2019

Thank you, thank you, thank you! We are (also) one of old the Mailchimp customers. After messing around with Shopsync for hours and not getting the results we wanted, we decided to move to a completely new platform. Omnisend came recommended by Shopify and does exactly what it's supposed to do. Subscriber lists with customer AND order information was transferred quickly and seamlessly. So happy we found an email marketing and automation platform that works!

PawTies
United States
Over 4 years using the app
May 13, 2019

Very easy to use / user friendly. Great templates to use which makes sending emails very simple. You can import products into the email from your website so easily too which is brilliant. Very professional emails as a result.

Two Willows
United Kingdom
Over 4 years using the app
October 11, 2023

Kayque was patient helpful. I also appreciated that she followed up to ensure the problem was fixed which was an extra bonus. In addition, she offered bonus tips to ensure our SMS campaigns are a success.

Sweet Flour Bake Shop
Canada
Over 4 years using the app
July 12, 2016

It's an user friendly app, delivery good statistics and helps to keep in touch with your clients.
The support is great and will always do their best to help you!

Www Binari Com Br
Brazil
Over 4 years using the app
July 12, 2022

This is a great marketing tool for our online store - easy to use and fast and reliable customer support (thank you Olesia) for guiding us with our concerns.

Home Cartel ®
Philippines
Over 4 years using the app
September 12, 2022

best support! I nearly always receive a full solution to my questions within 20 minutes, can't beat that. Thank you Diego for my most recent query!

SALT Shop
Canada
Over 4 years using the app
April 15, 2016

Great product. Easy to use and great reports.

Thanks
cheaplings.com

Cheaplings
Denmark
Over 4 years using the app