Reviews (5,987)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust free plan, ideal for new businesses, and its easy-to-use interface that simplifies email campaign management. Key features include email automation, customizable templates, and seamless integration with Shopify. Additionally, the app provides valuable educational resources and responsive customer support, which is frequently highlighted for its effectiveness and follow-up. Merchants credit the app with boosting customer engagement and increasing revenue.

April 15, 2016

Great product. Easy to use and great reports.

Thanks
cheaplings.com

Cheaplings
Denmark
Over 4 years using the app
October 3, 2023

Maria and the Omnisend Team were prompt and efficient in handling our problem. Using both chat and email, Maria and company kept us in the loop while solving our problem. Omnisend software has help us market our products for the last three years

Woodland Essence
United States
Over 4 years using the app
August 25, 2017

I used to use mailchimp but I really prefer Soundest. It is a great up and very easy to use. I enjoy creating my newsletter in Soundest. Very good thing about this app is that what newsletters look great on mobile too.

Doctors Choice Coffee
United States
Over 4 years using the app
September 16, 2023

Omnisend has been impressive in their continued development on the backend as well as their personalized service.

wayre
United States
Over 4 years using the app
September 19, 2023

Omni send is an easy app for Email marketing. We've got always help when we need it. Especially their staff Matija is amazing. He solved all the problems! Thank you!

By The Sea Bali
Indonesia
Over 4 years using the app
July 27, 2017

This is just the app I have been looking for. So user friendly! I was able to put together my first really fun marketing campaign. Highly recommended!!

Quench Skin Nutrition
United States
Over 4 years using the app
June 13, 2023

Excellent customer service from Salma much appreciated it, she helped me figure it out a problem I had.

Joycoast
United States
Over 4 years using the app
Edited January 14, 2024

Omnisend is very user friendly and the people who have helped me in the support chat have always given me fast, easy solutions to my questions. Karine is the best!

Update as of 1/14/24: I stand by my original review. Didem helped me figure out the upcoming domain changes and was incredibly helpful. Would've taken me 5 times as long to figure it out on my own.

S. Howell Studios
United States
Over 4 years using the app
April 25, 2018

Easy to use, great tool. I would definitely recommend Omnisend

Egoamo Co Za
South Africa
Over 4 years using the app
April 9, 2017

I love this app because it is very user friendly!

Swan Court
United States
Over 4 years using the app