Reviews (5,987)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust free plan, ideal for new businesses, and its easy-to-use interface that simplifies email campaign management. Key features include email automation, customizable templates, and seamless integration with Shopify. Additionally, the app provides valuable educational resources and responsive customer support, which is frequently highlighted for its effectiveness and follow-up. Merchants credit the app with boosting customer engagement and increasing revenue.

July 20, 2018

so glad it integrates directly with shopify.
Love the functionality!

I wish they would have an option to add email address to the mailing list on their app though.

Oro Tactical
United States
Over 4 years using the app
March 4, 2019

This app has helped in a number of ways. Very easy to use. Easy collection of data. Once set up, you can just sit back and let it do its thing.

Stahl Firepit Australia
Australia
Over 4 years using the app
May 19, 2018

Really user friendly and easy to set up. Emails are very professional, big fan!

Mike
The710Source.com

The 710 Source
United States
Over 4 years using the app
December 31, 2019

I was looking for an email platform that helps me automate most of my email task, basically autopilot. I've been using mail chimp for years and wasn't completely happy with it. I was pleasantly surprised when I installed Omnisend to see how feature packed the platform is and how polished the user interface is. It took me no time to recreate a lot of the automations I had and I have new ideas to implement as well. The live view is a nice bonus and does a great job showing me in real time what's going on (things like what item was added to the cart). I had few questions during setup and the staff responded quickly and were super knowledgeable. Can't recommend it enough. I'm using the "standard" tier, the free is plenty good as well. Give it a try!

Pomona and Peach
United States
Over 4 years using the app
November 21, 2018

just downloaded this app to help me launch a thanksgiving campaign. so far, creating it has been easy, and customer service right on it.
Now let's hope customers respond!

B E A C H E D
United States
Over 4 years using the app
May 12, 2016

This is great, it's got basic options for those starting out or with a tight budget in mind with plenty of upgrade paths. The newsletter has a good statistics report also. Thank you!

Chicos 3
New Zealand
Over 4 years using the app
Edited December 15, 2018

very nice app . good for beginner . easy to use , service support is excellent , user friendly app . i tried few app before for email marketing . this one is best . It help me to decide my future campaign

Cotton Threads
India
Over 4 years using the app
March 9, 2023

Excellent Service, Quick Replies and great straight to the point explanations. Very Much Appreciated.

Warrior Culture Gear
United States
Over 4 years using the app
March 21, 2018

I have installed Omnisend for a few days. The interface is easy to use and I find it very handy to launch my email campaigns. The support team is efficient and helpful. Highly recommended !

Candlecottage Com Au
Australia
Over 4 years using the app
October 18, 2019

Transferred all MailChimp users over, and I wish I would have done this months ago. This service is so simple and easy to use. Thank you!

The Hero's Journal
United States
Over 4 years using the app