Reviews (5,987)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its robust free plan, ideal for new businesses, and its easy-to-use interface that simplifies email campaign management. Key features include email automation, customizable templates, and seamless integration with Shopify. Additionally, the app provides valuable educational resources and responsive customer support, which is frequently highlighted for its effectiveness and follow-up. Merchants credit the app with boosting customer engagement and increasing revenue.
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We used this App to launch an email marketing campaign, The App was easy to navigate and yielded amazing results!
The customer support team with Omnisend does a really great job of assisting and troubleshooting through chat. I was recently experiencing some trouble with implementing a scratch card and adding a link for the customer preference center, and Daryna was able to send me video links and screenshots to effectively navigate me to success.
Hello and thank you for your feedback!
We take great pride in offering good customer service, and we're thrilled to hear you've experienced it!
If you have any additional questions in the future, you know where to find us ;)
Have a fantastic day!
So far it is exactly what I was looking for! It's super easy to use and I love all of the ecommerce specific features! Highly recommend!
I've installed Omnisend in my store to migrate from Mailchimp, and I'm really liking it so far!
It is very easy to use, has a lot of useful automations that I have already set up, allows subscribers segmentation, and has beautiful templates for newsletters and pop-ups.
I followed the tutorial to import my contacts from Mailchimp and did everything easily by myself.
Another very important feature for me is that I can change the language on each automation, popup, email or newsletter, so that I can easily have it in English or in Portuguese (from Portugal) when I want to send it to specific list segments.
Overall I'm very happy with how it works, and with everything that I can do with this app!
On my trial, I created a test campaign. I started receiving orders as a direct result of the email campaign almost immediately.
I am sold! Well worth the money. The easiest and most customizable email marketing platform I have used so far. Thanks!
I sent a message and Luiz was amazing. Answered all my questions within minutes! Great job and great customer service.
Lisa
Maria did a great job in supporting questions related to my campaign. I have had many positive experiences with Chat support.
Very happy with Omnisend as our Email Marketing Hub (and soon to expand to SMS): excellent functionality, constantly in development, responsive and excellent tech support.
I've had Omnisend installed for many years and its great. The pricing structure works for me and has grown as I have grown. The automation has added to my revenue and the email builder/template structure allows me to make both nicely designed emails but also smart ones. The tech support is top notch - recently Kristina and Tiana both helped field me basic questions :) I'd recommend giving it a go.
I needed to introduce some new products on the site, and i was able to start with a template and drag/drop the elements i needed. I didn't have to pay for my 440 email subscribers to receive the message and im glad i took the chance with this one.