Reviews (5,988)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its cost-effectiveness and comprehensive features, ideal for e-commerce. It offers a free plan suitable for startups, customizable templates, and user segmentation. The intuitive interface and drag-and-drop builder make it easy for beginners, while responsive customer support and extensive educational resources further enhance its value. Merchants find it effective for integrating email and SMS marketing into their strategies.

October 4, 2023

Great app! Karine was super helpful and quick to answer any of my questions.

Bella-gia Boutique
United States
Over 3 years using the app
January 23, 2023

The support team has been very helpful. We recently had a couple issues with an email and Luiz stayed with me on the chat, followed up and made sure I was happy with the resolution. They were able to resolve the problem and got back in touch in a timely manner. I appreciate Luiz and his persistence on finding answers.
Thanks for the great support -
Sally
Cool Corks

Cool Corks
United States
Over 3 years using the app
February 24, 2023

Omnisend is really the best ever. We have tried almost everything on the market but nothing is as good! Staff are very helpful and always friendly and ready to help. Thank you very much! Keep up the standard!

DSF Antique Jewelry
United States
Over 3 years using the app
Omnisend replied February 27, 2023

Thank you for your review! Our team is always happy to assist!

January 5, 2024

Omnisend has been a great, straightforward, and very effective tool from day one. Integrates seamlessly, features are powerful and easy to use, and, above all, their support team is impeccable. My last request was resolved in less than a minute by Maria, and it was a particularly technical question.

Highly recommend!

Syra Coffee
Spain
Over 3 years using the app
February 23, 2017

Great app. I have used many ESP in the past and for the price you cannot beat Soundest. Great granular control, and easy ecommerce flow set up. Happy to chat about my experiece with Soundest.. Just email our stores support squad at wavesgear.com

Waviators
United States
Over 3 years using the app
Edited September 12, 2023

Omnisend is a game-changer for us. Its user-friendly interface and robust features make it a breeze to create and manage highly targeted email campaigns. Moreover, I'd like to extend special thanks to their outstanding support team and especially to Gediminas Dilertas – his prompt and knowledgeable assistance has been invaluable in helping me make the most of this powerful tool. Omnisend has truly exceeded my expectations, and I highly recommend it to anyone looking to take their email marketing to the next level.

PURISH
Germany
Over 3 years using the app
Edited December 22, 2023

Melanie was very helpful with my new campaign!! She was very prompt and answered very quickly she was nice

Also Dilara was amazing professional and fast

The Buttress Pillow
United States
Over 3 years using the app
April 11, 2018

I highly recommend this app. It's so intiutive and I find it really easy to use. Only just sent out my first mailer, excited to check out the rest of the features once I have some traction going!

Play With Me Za
South Africa
Over 3 years using the app
June 4, 2018

easy to navigate and create custom emails and workflows, Great Interface!

Manngreen
United Kingdom
Over 3 years using the app
October 9, 2014

Great Product! Makes marketing easy!

Boss Sports Nutrition
United States
Over 3 years using the app