Reviews (5,987)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust free plan, ideal for new businesses, and its easy-to-use interface that simplifies email campaign management. Key features include email automation, customizable templates, and seamless integration with Shopify. Additionally, the app provides valuable educational resources and responsive customer support, which is frequently highlighted for its effectiveness and follow-up. Merchants credit the app with boosting customer engagement and increasing revenue.

April 7, 2017

First, I have to say that it was a little bit confusing at first to navigate where everything was. That being said, within 10 minutes I was starting my first email campaign, imported almost 800 email contacts within seconds, had professional templates laid out before me and easy to use, and spent a total of 30 minutes. It was a great first-time experience and gives usable features in the free version unlike so many other apps.

The Obsessions Boutique
United States
About 4 years using the app
July 8, 2019

Just starting using this app. Looks nice, easy and effectively. Waiting for good results .-)

természet egészsége
Hungary
About 4 years using the app
July 7, 2023

Great app, very helpful staff. I haven't been able to use all the features yet, and it doesn't have sms campaign in Canada, the email marketing tools are super easy to use with a lot of templates and elements.

HistoLab Medical Skincare
Canada
About 4 years using the app
January 31, 2019

Helped so much. So worth it! The drag and drop was so easy to work with. Im glad I went with Omnisend

Rugged Sportsmen
United States
About 4 years using the app
July 11, 2017

Seems to tick all the Boxes! Very easy to use customization. We at www.indiowhite.com are very excited about this useful tool.

Indio White
United States
About 4 years using the app
May 22, 2023

Really amazing support! Andrés was very knowledgeable and helpful. Issue solved in no time! Thanks so much!

Magical Bodies
United States
About 4 years using the app
June 4, 2017

So far, so good! Let's see how well my email does out there :) I liked the ease of customizing my email, as well as all of the options they offer. I would definitely recommend.

J S Graphics
United States
About 4 years using the app
Edited October 29, 2022

I love that they are always working to improve the capabilities and the features to make designing campaigns easier. Luiz, Kamila, and Deniz are my go-to for any questions or when I want to request a new feature!

Truth & Gold
United States
About 4 years using the app
Edited May 25, 2022

Omnisend was very helpful for our remarketing and the customer support team was very responsive and the service was great. Thank you

Colatech
China
About 4 years using the app
July 14, 2022

This app is easy to use with a lot of features to help grow your business. I was using three other apps to get the features I need for my site and now I'm able to condense what I need into one app which is great. I contacted the chat support to ask a few questions. The support is fabulous!!! Bassma my support guru answered within a few minutes. I didn't understand a few steps in making the popup signup welcome email so she made a video for me to clearly understand the answer. She was very patient and made sure all my questions were answered. Thank you so much Omnisend!

ShopMoola
United States
About 4 years using the app