Reviews (5,943)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust free plan, ideal for new businesses looking to increase engagement and revenue through features like email automation and customizable templates. It's user-friendly, suitable for both beginners and experienced merchants, and integrates smoothly with Shopify. Effective email list management and integration with review apps are particularly valued. Customer support is quick and helpful, with staff members like Baarath, Kayque, and Dilara receiving praise for their exceptional service.

February 2, 2023

I sent a message and Luiz was amazing. Answered all my questions within minutes! Great job and great customer service.
Lisa

Sassy You Boutique
United States
About 4 years using the app
June 30, 2022

Very happy with Omnisend as our Email Marketing Hub (and soon to expand to SMS): excellent functionality, constantly in development, responsive and excellent tech support.

StumpCraft
Canada
About 4 years using the app
September 15, 2022

I've had Omnisend installed for many years and its great. The pricing structure works for me and has grown as I have grown. The automation has added to my revenue and the email builder/template structure allows me to make both nicely designed emails but also smart ones. The tech support is top notch - recently Kristina and Tiana both helped field me basic questions :) I'd recommend giving it a go.

The English Cyclist
United Kingdom
About 4 years using the app
February 11, 2019

I needed to introduce some new products on the site, and i was able to start with a template and drag/drop the elements i needed. I didn't have to pay for my 440 email subscribers to receive the message and im glad i took the chance with this one.

Band.it Co.
United States
About 4 years using the app
November 21, 2018

We just started to use it and it's so intuitive and easy! We still have to test some important features like Abandoned Cart, but we sent the first email and it was great!

Forza Leather Pet Accessories
Italy
About 4 years using the app
January 25, 2023

Not only is it extremely easy to use there is always someone there to guide you I don't use it enough but when I do I get results.

PinkBeauty Organic Skincare
United States
About 4 years using the app
August 28, 2019

We just used Omnisend to send out our first email newsletter. User experience was awesome, very easy to use and customize to our needs.

Thank you for a great app @omnisend

Eli
@Kubergcalifornia
Electric Motorcycles
www.kubergcalifornia.com

E-Venture Group, Inc
United States
About 4 years using the app
June 13, 2023

I love this app! Makes my marketing emails so easy. I recently had an issue with the app and chatted with customer service. Luiz helped me in less then 5 min. He was super friendly, knowledgeable and got my issue resolved in no time! Highly recommend!!

Gifts from Neverland
United States
About 4 years using the app
April 27, 2017

Awesome Product thats Helping me grow my Business and increase my Brand exposure.

Live Freedom Brand
United States
About 4 years using the app
January 13, 2018

In trial period but...
Great App. Quick Setup. Easy use. Topnotch customer support with lightning speed response.

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Magnetqueen
United States
About 4 years using the app