Reviews (5,987)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust free plan, ideal for new businesses, and its easy-to-use interface that simplifies email campaign management. Key features include email automation, customizable templates, and seamless integration with Shopify. Additionally, the app provides valuable educational resources and responsive customer support, which is frequently highlighted for its effectiveness and follow-up. Merchants credit the app with boosting customer engagement and increasing revenue.

Edited November 19, 2019

This has been a very pleasant app to use. Everything is designed to work so well. Easy to use and a pleasure to design mass-mailers with. Thanks so much for creating such a great product. Will definitely be signing up for the service in the future.

Canine Couture Collection
United States
About 4 years using the app
June 29, 2017

Amazing App , easy to install and easy to use , the best for my www.seven-50.com website!

Seven 50
United States
About 4 years using the app
June 24, 2016

I have been open for 2 weeks. So far the app works well, easy to use and provides some analytics.

Bucket Bracelets
United States
About 4 years using the app
March 7, 2023

Was having some technical issues and Luiz helped me and they were awesome!! Thank yoooooooooou Luiz!

The Opal Dealer
United States
About 4 years using the app
May 1, 2023

Always helpful and real time assistance with questions. Salma dealt with my query this morning efficiently, quickly and with plenty of detail (including screenshots) - this was super useful and allows us to move forward with more knowledge!

Mademoiselle Macaron
United Kingdom
About 4 years using the app
April 30, 2018

Just started and it is totally user friendly!! LOVE!

Loads Of Grace
United States
About 4 years using the app
April 18, 2023

We've been using Omnisend for several years now and are very happy. They also have good customer service. Thank you to Joy for helping me with a small issue recently.

I Dream of France
United States
About 4 years using the app
September 27, 2020

The team at Red Rabbit Coffee are really pleased with how well-integrated Omnisend is, and we use the 'in Cart' reminder option that works really well and so does the subscribe to our newsletter. The actual newsletter builder is incredible, super flexible and easy to use :)

Red Rabbit Coffee Co
New Zealand
About 4 years using the app
May 24, 2022

I needed help with our Omnisend account and Ivanna was quick and easy to work with. took just a few minutes. Ivanna is awesome and they have great customer service.

TJ Fulfillment Center
United States
About 4 years using the app
February 19, 2017

Over the years using Soundest I have never been let down, They have some of the best service and feedback I have ever experienced, the product and offering is constantly improving and I am certain in the years to come it will continue to only get better

Cardina Jewels 2
South Africa
About 4 years using the app