Reviews (5,943)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust free plan, ideal for new businesses looking to increase engagement and revenue through features like email automation and customizable templates. It's user-friendly, suitable for both beginners and experienced merchants, and integrates smoothly with Shopify. Effective email list management and integration with review apps are particularly valued. Customer support is quick and helpful, with staff members like Baarath, Kayque, and Dilara receiving praise for their exceptional service.

Edited August 20, 2019

We love this platform! It's so user friendly and allows us to create fresh looking campaigns with ease. Highly recommend!

Mina & Vine
United States
Over 4 years using the app
April 9, 2020

Used this app to make email marketing quick and effective for our small clothing business. I like how the templates set up a good foundation for each automated email, though you can easily make any changes you want. They've benefitted our shop greatly within one week. The support team responded within just a couple minutes and were friendly and helpful.

Tru Mob Apparel, LLC
United States
Over 4 years using the app
Edited April 25, 2018

It's continues to be my go to APP that takes me like 3-5 minutes to prepare. I can add my items to the template and send out quickly. Customers love this email. I can highly recommend this APP to anyone. I don't use Mail Chimp this is far away more easy and fun to do. Getting lots more sales now off the emails right away. Amazing. Never knew this could do that. The webinar helped me to put my newsletter link at the footer of my website and so now I don't have to collect emails from Bekeeting and put them into Omnisend. I collect them right into Omnisend. Also see a marked increase in subscribers. Almost 10 per day. U guys rock. Kudos!

Debras Passion Boutique
United States
Over 4 years using the app
February 11, 2023

Kamilia was so great with customer service and solving our pricing plan confusion. Thank you so very much for your assistance :)

SONflower Gal Compassion Fashion®
United States
Over 4 years using the app
July 20, 2018

so glad it integrates directly with shopify.
Love the functionality!

I wish they would have an option to add email address to the mailing list on their app though.

Oro Tactical
United States
Over 4 years using the app
March 4, 2019

This app has helped in a number of ways. Very easy to use. Easy collection of data. Once set up, you can just sit back and let it do its thing.

Stahl Firepit Australia
Australia
Over 4 years using the app
May 19, 2018

Really user friendly and easy to set up. Emails are very professional, big fan!

Mike
The710Source.com

The 710 Source
United States
Over 4 years using the app
December 31, 2019

I was looking for an email platform that helps me automate most of my email task, basically autopilot. I've been using mail chimp for years and wasn't completely happy with it. I was pleasantly surprised when I installed Omnisend to see how feature packed the platform is and how polished the user interface is. It took me no time to recreate a lot of the automations I had and I have new ideas to implement as well. The live view is a nice bonus and does a great job showing me in real time what's going on (things like what item was added to the cart). I had few questions during setup and the staff responded quickly and were super knowledgeable. Can't recommend it enough. I'm using the "standard" tier, the free is plenty good as well. Give it a try!

Pomona and Peach
United States
Over 4 years using the app
November 21, 2018

just downloaded this app to help me launch a thanksgiving campaign. so far, creating it has been easy, and customer service right on it.
Now let's hope customers respond!

B E A C H E D
United States
Over 4 years using the app
May 12, 2016

This is great, it's got basic options for those starting out or with a tight budget in mind with plenty of upgrade paths. The newsletter has a good statistics report also. Thank you!

Chicos 3
New Zealand
Over 4 years using the app