Reviews (5,987)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust free plan, ideal for new businesses, and its easy-to-use interface that simplifies email campaign management. Key features include email automation, customizable templates, and seamless integration with Shopify. Additionally, the app provides valuable educational resources and responsive customer support, which is frequently highlighted for its effectiveness and follow-up. Merchants credit the app with boosting customer engagement and increasing revenue.

February 11, 2020

Muito fácil de usar. Vamos ver como vai ser os resultados. App tem um grande potencial dentro do shopify.

Super Trato
Brazil
Over 3 years using the app
May 12, 2019

Changed from Mailchimp to Omnisend and have been pleased with this decision. Easy migration, simple to use and Omnisend has provided me with great customer service answering all my questions promptly.

ZuperKit
Australia
Over 3 years using the app
Edited May 6, 2019

I used this app to migrate from Mailchimp. So far so good. Hopefully it can be more dynamic in terms of functionality and marketing. The goal is to replace other apps as well!

Mini-Cycle
Canada
Over 3 years using the app
April 20, 2023

LOVE this app!! Very user friendly and easy to navigate. When I had a problem understanding how to integrate discounts, Deniz was able to assist me without delay and came to my rescue when I needed help.
My problem was addressed and solved within about 10 minutes of my reaching out. Customer service is top-notch and I am confident that any future questions will be answered immediately.
Thank you, Deniz!!

Pure Results Skin Care
United States
Over 3 years using the app
April 1, 2016

Sent my first few emails with Soundest for our site LActionParis.co.uk and they look great! Really easy to set up, and the live chat has been a great help. Definitely recommend if you're looking for easy and professional email campaigns.

Laction Paris
United Kingdom
Over 3 years using the app
December 16, 2016

An impressive app for designing and sending bulk emails. Very good real-time reporting of how many people are opening the email and where they are clicking on the page you send.

Paccom Films
United States
Over 3 years using the app
July 20, 2017

Love it! Having used MailChimp previously, this is my favourite as it is incredibly easy to use. The Shopify product picker is the winning point; no more manually creating products in an email template. Love it!

Ecigzoo
United Kingdom
Over 3 years using the app
Edited April 13, 2023

Been using this app for a number of years and am very happy with it. Diego helped me understand how to use the automated abandon cart flow, I'm still very pleased with Omnisend.
I would agree with others that this app is easy to use and not overly complicated. The response to me my questions are always very quick. I would recommend this app to everyone. I just had more questions about on automated flows and the support I received from Karine, Joy and Diego was top notch.

Redmoonopals
United States
Over 3 years using the app
August 13, 2017

I'm on my third letter using Soundest in my Shopify store and must say I'm very impressed. It's simple to use and best of all it's FREE. I love a few of the features like the A/B testing of different newsletter headlines, so that you can gauge exactly which headline grabs attention and is opened more readily. It adds a very professional look to my store newsletters.

Sylvanian Families Specialty Store
Australia
Over 3 years using the app
April 10, 2019

Amazing app for email marketing. We wouldn't have started using Omnisend if Mailchimp didn't breakup with Shopify but we are so glad we did

Life & Pursuits
India
Over 3 years using the app