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Email & Marketing Automation by Omnisend

Email & Marketing Automation by Omnisend

Developed by Omnisend

1884 reviews
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Price: From $0.00 / month Free Trial: 14 days More info
  • Convert visitors into happy, repeat customers—from growing your email list to automated email and SMS campaigns & abandoned cart recovery, Omnisend (previously Soundest) will help you to sell 20-30% more.
  • Master email marketing in minutes—skip tedious work with single-click Shopify integration, ready-to-use email templates & automatic product import.
  • Get all the email marketing tools in one single platform—enjoy seamless usability without overpaying for separate apps.

Join more than 30,000 Shopify merchants that have trusted their email & marketing automation to Omnisend (previously Soundest). Our platform provides a complete solution for connecting your ecommerce business with potential and existing customers across multiple customer journey touchpoints.

Drive sales at scale


Email & SMS marketing automation is all about sending anticipated, contextualized and relevant messages at the right time. Capitalize on pre-built automation templates that you need to set up only once. Then, sit & watch your sales growing on autopilot with:



  • Browse Abandonment - target visitors who browsed specific pages and left your store.

  • Product Abandonment - send product recommendations based on the products your visitors actually viewed and haven’t added to the cart.

  • Cart Recovery - win back up to 20% of orders by reaching your shoppers that have abandoned their shopping cart.

  • Welcome emails - Greet your shoppers and introduce your brand right after signup.

  • Confirmation emails - Acknowledge recent transactions by sending branded and automatic order, shipment and cancellation confirmations.

  • Re-activation - subtly reach your inactive customers and encourage repeat purchases.

  • Order Follow-up - get valuable feedback from those that recently ordered from your store.


  • Design state-of-the-art newsletters in minutes


    Skip all the tedious and time-consuming newsletter setup process. No need to code, integrate or learn anything new. Our drag-and-drop Content Editor is intuitive and gives you all the tools to enjoy the results at the speed of light.



  • Email templates - save your time with beautiful, out-of-the box newsletter templates that convert. Customize as you wish.

  • Product Picker - import products and all the details 10x faster right from your store with Omnisend’s signature feature.

  • Product Recommender - add your bestselling or newest products to your emails with a single-click.

  • CTR Boosters - incentivize your email recipients to take action with our interactive Scratch Card or Gift Box elements.

  • Discount Coupons - spoil your subscribers by offering unique discount codes.


  • Choose how to grow your email list


    Have the freedom to decide how to turn your visitors into subscribers. Omnisend’s forms are mobile-friendly and fully customizable to your needs.



  • Signup boxes - place an always-visible and non-intrusive signup widget so that your visitors can opt-in at any time.

  • Popups - assign rules and decide which visitors get a popup invitation, including when and where.

  • Wheel of Fortune - award your visitors with a prize in exchange for their email address.

  • Landing pages - customize dedicated landing pages to any of your marketing campaign needs.


  • Send effective marketing campaigns


    We make sure your promotional campaigns perform as well as they look like.



  • Campaign Booster - get 30% more open rates by automatically re-sending your campaigns to non-openers.

  • A/B testing - test which subject line generates more interest and delivers better open rates.


  • Always be in control


    Omnisend gives you the means to personalize your email communication and track the performance in real-time.



  • Website Tracking - see what pages, product categories and items your anonymous and know visitors are browsing on your store in real time.

  • Lists - send the right message to the right people depending on how they signed up to your campaigns.

  • Segmentation - bring more personalization by targeting subscribers based on their characteristics or shopping behavior.

  • Reports - understand, track and improve forms, campaigns and automation performance with our in-build analytics package. Find out exactly how much sales email marketing is generating for your business.


  • Ready to convert your visitors to repeat customers? Omnisend is perfect alternative to Klaviyo, Beeketing, Mailchimp, Conversio or any other email platform.



    Get our app and experience all of Omnisend’s benefits in just a few clicks. Every new user starts with a 14-day, obligation-free trial that includes all the features. After 14 days, you choose whether to keep using our paid or continue with our Free plan, which includes 15,000 emails per month (up to 2,000 emails per day).


    Visit our pricing page and learn more about our email and marketing automation features that increase your sales.


    Omnisend is also available in Spanish.


    Always available support



    We give you stellar support and helpful advice anytime you need it. Check out our Knowledge Base, shoot us an email, or just write us a direct message on our platform. We’re available 24/7 for all users—both on Free and paid plans.

    Email & Marketing Automation by Omnisend reviews

    1884 reviews
    1. 5 stars (1736 reviews)
    2. 4 stars (96 reviews)
    3. 3 stars (15 reviews)
    4. 2 stars (8 reviews)
    5. 1 star (29 reviews)

    I'll update my review as soon as I have used the trial.

    posted

    The app is very easy to use, it generated professional documents.

    posted

    Could have been better...............

    posted

    Its easy to use. But for some reason costumers are receiving the email in spam.
    just 4 clicks from 58 subscribers

    posted

    I haven't actually used Soundest at this time.

    posted

    I have used the product for over a year and although the product is sound and useful, support keeps making "improvements" without regard to past time and effort. Most recently they "upgraded" the editor but made all of our previous work wasted as we cannot use previous newsletters as templates or copies to work from, wasting all of our previous edits and content. Not happy.

    posted

    Its not working well at all. I sent one email blast it then locked me out and said no passwords work and I have been trying to reset the password for an hour now. Its more work then its worth

    posted

    Simple to use, very user friendly. I've wanted something like this for a good while, but no one product did it all - until now. Pleased I found it!

    Note added 13 December. Unfortunately I found that if any of your customers are using Norton Virus protector this site is flagged as a Phishing Site when using the scratchcard template. I advised Soundest and was advised I would get a reply about this in 24 hours. Four days later I asked them again, and was advised that the issue had been passed somewhere else and I would be advised in due course!

    I stand by my initial comments, but this is clouding my opinion. Do not use the Scratchcard template until it is fixed. Norton blocks the site and it reflects on your site to your customer. At this stage I am only on the 14 days trial,(8 days left) so may look elsewhere in the meantime.

    4 Days later I'm told in an email - Final Update! the problem is fixed. And it seems to be so well done on that. I like the product, but the service levels need to be worked on. Final Update indeed. If they would have said - Thank you for taking the time to highlight an issue that could have shown users of our product in a bad light to potentially millions of their customers, The problem has now been rectified. that would have been customer service. And if there had been a by the way we recognize how this could have looked to your customers here is 3 months free premium services for your time and effort, that would have been customer retention. Never mind!!

    I will trial this for a few months - solely because Shopify have validated them. I will keep looking elsewhere however. Nice product generally, customer service and response times are lacking.

    posted

    Update: Paulius, Customer Success Manage got in contact with me and explained that since I asked for a refund the next day I can actually get one. I have updated to 3 stars since Paulius restored my faith in soundest and made me reconsider maybe giving them another shot later. If the things I mentioned are fixed I will also consider giving the full 5 stars since overall the app has very nice features.

    I would have given the 3 stars they deserve but they decided not to refund me because I asked for the refund the day after they charged me for a service I haven't used. So keep in mind if one month you decide to stop using the app and you get charged they will tell you tough luck, we don't care that you won't be using the app so no refund.

    Now the app has many flaws. One of the flaws that I disliked the most was that many times you can't center certain content. To give an example, if you use the product picker and you ask the app to center the "buy now" button then some of the details like the description won't center so basically it will look out of place.

    They also have a "handy" discount widget in which you have a section to give a discount to customers. Now the app will create some random discount code to send to customers and that is what I hate. Why can't I choose a specific code such as "Holidays2016"? Even if Shopify doesn't allow this then let me create the discount and have the widget show whatever code I want. But nope you must use whatever code is created such as "hja67pou" pretty right?

    The boost campaign is kind of handy but their plan allows only 60,000 thousand emails so basically boosting a campaign will make you consume about 1.75 times the amount of subs you have.

    With the email limitation and the other issues I would just recommend you to use a service like mailchimp that at least has unlimited emails so you can send as much as you want without worrying about the cap. Also I just can't trust a company that won't refund you because you did not stop the charges before the due date. I haven't received a service and I won't use it but you want to keep my money? I guess they don't have many customer and must keep as much money as they can.

    IMO stay away from this company.

    posted

    Some features are great like the discount function integrating directly into Shopify discounts. Other features are not so good. I cant set up automation which is very important for our store so we switched. Would reconsider if more features are added.

    posted
    Get
    From $0.00 / month

    Every new user starts with a 14-day, obligation-free trial that includes all the features. After 14 days, you choose whether to keep using our paid or continue with our Free plan.


    Our Free plan includes 15,000 emails per month with up to 2,000 emails per day. Check out our pricing page to learn more about our email and marketing automation features.

    14 days

    Requirements

    Omnisendfree

    Support & Sales

    Omnisend
    support@omnisend.com
    omnisend.com/
    not provided
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