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Email Marketing by Omnisend (previously Soundest)

Email Marketing by Omnisend (previously Soundest)

Developed by Soundest

1219 reviews
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Price: From $0.00 / month Free Trial: 14 days More info
  • Convert visitors into repeat customers—from growing your email list to automated campaigns & abandoned cart recovery, Omnisend will help you to sell 20-30% more.
  • Master email marketing in minutes—skip tedious work with single-click Shopify integration, ready-to-use email templates & automatic product import.
  • Get all the email marketing tools in one single platform—enjoy seamless usability without overpaying for separate apps.

Soundest is now Omnisend. Meet our new brand name: Omnisend. We're here to empower you to build meaningful connections with your customers—from first-time visitors to repeat buyers. Learn more about how and why Soundest became Omnisend in our blog.

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Seeing those smart stunning email marketing campaigns that ecommerce leaders are sending and thinking it must be difficult and time-consuming to implement?


Omnisend proves it wrong. All-in-one email marketing solution will help you benefit from newsletters and marketing automation.

1. Increase your sales

Win back up to 20% of abandoned carts with Cart Recovery


Omnisend tracks the carts of buyer's who have ever clicked on your newsletter or entered their email address in the buying process and sends an email reminder when a cart is abandoned.

Increase sales by up to 30% with Campaign Booster


Resend the campaign to those who have not opened the initial campaign and are most likely to make a purchase. It will increase your open and click rates even more than before.

2. Increase your subscriber database


Collect subscribers with our powerful signup forms


Capture every visitor of your online shop with a wide variety of signup forms - popups, signup boxes and interactive Wheel of Fortune. Contacts will drop straightly to Omnisend.

Turn new subscribers into buyers fast with Welcome Series


After signing up to the new newsletter every customer expects the welcome email. Don't let them down. Send them a Welcome email or even a series of emails and break the ice for the first purchase.

Easily import contacts gathered with other apps


Using a pop up tool like Better Coupon Box, Pop-up Window, Coupon Pop or Email Pirate? Great. Import contacts collected to Omnisend with no struggle.

3. Save time


Create email marketing campaigns up to 10x faster with the unique Product Picker


Select products while browsing your store and Omnisend will add them to the newsletter complete with pictures, descriptions, and pricing.

Start using Omnisend in seconds


Just get the app. No need to code, design or build anything – it works out of the box!

Psst! Omnisend offers 15000 emails/month for free, but we recommend to check the Premium plan - it is chock-full of smart features!

Email Marketing by Omnisend (previously Soundest) reviews

1219 reviews
  1. 5 stars (1106 reviews)
  2. 4 stars (71 reviews)
  3. 3 stars (12 reviews)
  4. 2 stars (8 reviews)
  5. 1 star (22 reviews)

Its easy to use. But for some reason costumers are receiving the email in spam.
just 4 clicks from 58 subscribers

posted

I haven't actually used Soundest at this time.

posted

I have used the product for over a year and although the product is sound and useful, support keeps making "improvements" without regard to past time and effort. Most recently they "upgraded" the editor but made all of our previous work wasted as we cannot use previous newsletters as templates or copies to work from, wasting all of our previous edits and content. Not happy.

posted

Its not working well at all. I sent one email blast it then locked me out and said no passwords work and I have been trying to reset the password for an hour now. Its more work then its worth

posted

Simple to use, very user friendly. I've wanted something like this for a good while, but no one product did it all - until now. Pleased I found it!

Note added 13 December. Unfortunately I found that if any of your customers are using Norton Virus protector this site is flagged as a Phishing Site when using the scratchcard template. I advised Soundest and was advised I would get a reply about this in 24 hours. Four days later I asked them again, and was advised that the issue had been passed somewhere else and I would be advised in due course!

I stand by my initial comments, but this is clouding my opinion. Do not use the Scratchcard template until it is fixed. Norton blocks the site and it reflects on your site to your customer. At this stage I am only on the 14 days trial,(8 days left) so may look elsewhere in the meantime.

4 Days later I'm told in an email - Final Update! the problem is fixed. And it seems to be so well done on that. I like the product, but the service levels need to be worked on. Final Update indeed. If they would have said - Thank you for taking the time to highlight an issue that could have shown users of our product in a bad light to potentially millions of their customers, The problem has now been rectified. that would have been customer service. And if there had been a by the way we recognize how this could have looked to your customers here is 3 months free premium services for your time and effort, that would have been customer retention. Never mind!!

I will trial this for a few months - solely because Shopify have validated them. I will keep looking elsewhere however. Nice product generally, customer service and response times are lacking.

posted

Update: Paulius, Customer Success Manage got in contact with me and explained that since I asked for a refund the next day I can actually get one. I have updated to 3 stars since Paulius restored my faith in soundest and made me reconsider maybe giving them another shot later. If the things I mentioned are fixed I will also consider giving the full 5 stars since overall the app has very nice features.

I would have given the 3 stars they deserve but they decided not to refund me because I asked for the refund the day after they charged me for a service I haven't used. So keep in mind if one month you decide to stop using the app and you get charged they will tell you tough luck, we don't care that you won't be using the app so no refund.

Now the app has many flaws. One of the flaws that I disliked the most was that many times you can't center certain content. To give an example, if you use the product picker and you ask the app to center the "buy now" button then some of the details like the description won't center so basically it will look out of place.

They also have a "handy" discount widget in which you have a section to give a discount to customers. Now the app will create some random discount code to send to customers and that is what I hate. Why can't I choose a specific code such as "Holidays2016"? Even if Shopify doesn't allow this then let me create the discount and have the widget show whatever code I want. But nope you must use whatever code is created such as "hja67pou" pretty right?

The boost campaign is kind of handy but their plan allows only 60,000 thousand emails so basically boosting a campaign will make you consume about 1.75 times the amount of subs you have.

With the email limitation and the other issues I would just recommend you to use a service like mailchimp that at least has unlimited emails so you can send as much as you want without worrying about the cap. Also I just can't trust a company that won't refund you because you did not stop the charges before the due date. I haven't received a service and I won't use it but you want to keep my money? I guess they don't have many customer and must keep as much money as they can.

IMO stay away from this company.

posted

Some features are great like the discount function integrating directly into Shopify discounts. Other features are not so good. I cant set up automation which is very important for our store so we switched. Would reconsider if more features are added.

posted

Easy to use but hasn't benefited much from it.

posted

I would love to try it, but it does not support mobile devices. If it becomes mobile friendly we will give it another try.

http://babynest.no

posted

Great App got used to it thanks ...........

posted
Get
From $0.00 / month

Our Free plan includes 15.000 emails per month, 2.000 emails per day. Checkout our pricing page for premium features.


Every new user gets 14-day trial of Premium email marketing features. After trial expires, you'll be downgraded to Free plan.

14 days

Requirements

Omnisendfree

Support & Sales

Soundest
support@omnisend.com
omnisend.com
Get Support

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