OneLoyalty: Loyalty & Rewards

OneLoyalty: Loyalty & Rewards

Reviews (125)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to retain customers and boost repeat sales, making it ideal for startups and growing businesses. It offers a customizable dashboard with various rewards options and a user-friendly interface, though some features like the rewards widget may have issues. The app generally performs well in enhancing customer engagement. Customer support is highly responsive and effective in providing personalized assistance.

October 4, 2024

great app, support really active and kind

Baettage
Switzerland
3 days using the app
OneCommerce.io replied October 6, 2024

Hi Baettage store admin,
Here's Rosie from the OneLoyalty team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep improving our services for valued OneLoyalty users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneLoyalty.

Also, I highly recommend you to check our blog for the latest news regarding not only OneLoyalty but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@onecommerce.io

Regards,
Rosie
OneLoyalty by OneCommerce

July 25, 2024

They were really great to work with. Ellie was able to immediately locate my issue on shopify and correct it for me. I was so amazed about their quick service to resolve an issue. They also went above and beyond to make sure their reward program was working correctly on my site. I would highly recommend.

Savings Budget
United States
5 months using the app
OneCommerce.io replied July 30, 2024

Hi Savings Budget store admin,

Here's Ellie from the OneLoyalty team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep improving our services for valued OneLoyalty users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneLoyalty.

Also, I highly recommend you to check our blog for the latest news regarding not only OneLoyalty but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@onecommerce.io

Regards,
Ellie
OneLoyalty by OneCommerce

August 28, 2024

an amazing app so halpful and the customer service so amazing, good job guys

EHB Shop
Germany
About 2 months using the app
OneCommerce.io replied September 3, 2024

Hi EHB Shop store admin,
Here's Jaxber from the OneLoyalty team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep improving our services for valued OneLoyalty users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneLoyalty.

Also, I highly recommend you to check our blog for the latest news regarding not only OneLoyalty but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@onecommerce.io

Regards,
Jaxber
OneLoyalty by OneCommerce

August 8, 2024

10/10 would recommend. The team's working on a lot of features and the customer service is totally on point and very responsive!!

Regal Gems Jewellery Co.
Canada
5 months using the app
OneCommerce.io replied August 11, 2024

Hi Regal Gems Jewellery Co. store admin,
Here's Jaxber from the OneLoyalty team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep improving our services for valued OneLoyalty users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneLoyalty.

Also, I highly recommend you to check our blog for the latest news regarding not only OneLoyalty but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@onecommerce.io

Regards,
Jaxber
OneLoyalty by OneCommerce

January 3, 2025

it's a great app with greater support time including dear Jaxber. i recommend this app for starter members.

Prestige Pearls
Malaysia
15 minutes using the app
OneCommerce.io replied January 7, 2025

Hi Prestige Pearls store admin,
Here's Jaxber from the OneLoyalty team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep improving our services for valued OneLoyalty users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneLoyalty.

Also, I highly recommend you to check our blog for the latest news regarding not only OneLoyalty but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@onecommerce.io.

Regards,
Jaxber
OneLoyalty by OneCommerce

December 5, 2024

Votre service est bien à la hauteur des commentaires dont j'avais pris connaissance

Beauty by Bonnie Blue
Canada
6 days using the app
OneCommerce.io replied December 12, 2024

Bonjour, administratrice de la boutique Beauty by Bonnie Blue,
Voici Lillah de l'équipe OneLoyalty. Merci beaucoup pour votre avis chaleureux.

En plus de cela, pour améliorer votre expérience, nous continuerons d'améliorer nos services pour les précieux utilisateurs de OneLoyalty comme vous. Merci pour les mots affectueux que vous avez partagés et merci d'être la meilleure partie de OneLoyalty.

Je vous recommande également vivement de consulter notre blog pour connaître les dernières nouvelles concernant non seulement OneLoyalty, mais également d'autres de nos applications OneCommerce - une plate-forme de solutions de commerce électronique de premier plan, plus que cela sur https://onecommerce.io/blog/

Si vous avez d'autres questions, n'hésitez pas à nous contacter via notre chat en direct ou à nous envoyer un e-mail à support@onecommerce.io

Cordialement,
Lillah
OneLoyalty par OneCommerce

Edited August 23, 2024

I have had a fantastic service from the support team. Especially Emily and Dante who jumped in provided screen shots etc to set up my account. I am surprised this is free when it offers everything and others charge so much. I had an issue with points being awarded incorrectly.

I reached out and Dante said would investigate, then advised i had set up tiers with points and not sales. Emily helped me to reset this and now I have the App working 100%. Great App, great time - recommend to everyone.

Lifestyle Travel Trading
Australia
6 months using the app
OneCommerce.io replied July 1, 2024

Hi Lifestyle Travel Trading store admin,
Here's Emily from the OneMobile team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep improving our services for valued OneMobile users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneMobile.

Also, I highly recommend you to check our blog for the latest news regarding not only OneMobile but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@onecommerce.io

Regards,
Emily
OneMobile by OneCommerce

July 26, 2024

Awesome customer service, super quick to reply and very helpful. Looking forward to using this app!

My Computer is My Canvas | Bloom to Balm
United States
6 months using the app
OneCommerce.io replied July 30, 2024

Hi My Computer is My Canvas | Bloom to Balm store admin,
Here's Dante from the OneLoyalty team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep improving our services for valued OneLoyalty users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneLoyalty.

Also, I highly recommend you to check our blog for the latest news regarding not only OneLoyalty but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@onecommerce.io

Regards,
Dante
OneLoyalty by OneCommerce

June 29, 2024

i just installed the app and it looks great! It is free and have all the feature i needed which are very costly on other apps! Also it works on different langauges. I will continue testing it and in case of any updated, i will share here... but for now i LOVE IT!

Al Zahrooni Co.
Spain
4 months using the app
OneCommerce.io replied July 1, 2024

Hi Al Zahrooni Co. store admin,
Here's Emily from the OneMobile team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep improving our services for valued OneMobile users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneMobile.

Also, I highly recommend you to check our blog for the latest news regarding not only OneMobile but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@onecommerce.io

Regards,
Emily
OneMobile by OneCommerce

January 14, 2025

perfect

Geographical Norway
France
About 1 hour using the app
OneCommerce.io replied January 16, 2025

Hi Geographical Norway store admin,
Here's Miley from the OneLoyalty team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep improving our services for valued OneLoyalty users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneLoyalty.

Also, I highly recommend you to check our blog for the latest news regarding not only OneLoyalty but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@onecommerce.io.

Regards,
Miley
OneLoyalty by OneCommerce