OneLoyalty: Loyalty & Rewards

OneLoyalty: Loyalty & Rewards

Reviews (78)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
August 10, 2024

Dante was incredibly responsive—definitely deserves 5 stars!

I suggested an idea to allow redeeming points to combine product discounts and order discounts, so reward codes can be used alongside existing discounts in my Shopify store. Essentially, it would turn loyalty rewards into a gift card (cash) for customers that can be used anytime. This feature is not just important for me, but for other fellow business owners who are using this app as well. I hope they implement it soon!

Stellar Gel
United States
About 1 month using the app
OneCommerce.io replied August 11, 2024

Hi Stellar Gel store admin,
Here's Dante from the OneLoyalty team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep improving our services for valued OneLoyalty users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneLoyalty.

Also, I highly recommend you to check our blog for the latest news regarding not only OneLoyalty but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@onecommerce.io

Regards,
Dante
OneLoyalty by OneCommerce

Edited August 23, 2024

I have had a fantastic service from the support team. Especially Emily and Dante who jumped in provided screen shots etc to set up my account. I am surprised this is free when it offers everything and others charge so much. I had an issue with points being awarded incorrectly.

I reached out and Dante said would investigate, then advised i had set up tiers with points and not sales. Emily helped me to reset this and now I have the App working 100%. Great App, great time - recommend to everyone.

Lifestyle Travel Trading
Australia
About 2 months using the app
OneCommerce.io replied July 1, 2024

Hi Lifestyle Travel Trading store admin,
Here's Emily from the OneMobile team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep improving our services for valued OneMobile users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneMobile.

Also, I highly recommend you to check our blog for the latest news regarding not only OneMobile but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@onecommerce.io

Regards,
Emily
OneMobile by OneCommerce

September 24, 2024

Just installed, looks promising. Help/service was great. Thanks!

Yuui's F1 scale models
Netherlands
About 2 months using the app
OneCommerce.io replied September 25, 2024

Hi Yuui's F1 scale models store admin,
Here's Jaxber from the OneMobile team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep improving our services for valued OneMobile users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneMobile.

Also, I highly recommend you to check our blog for the latest news regarding not only OneMobile but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@onecommerce.io

Regards,
Jaxber
OneMobile by OneCommerce

August 29, 2024

We had been looking for a good rewards program for a while and definitely found it here.

Daily Health & Beauty
United States
23 days using the app
OneCommerce.io replied September 3, 2024

Hi Daily Health & Beauty store admin,
Here's Miley from the OneLoyalty team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep improving our services for valued OneLoyalty users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneLoyalty.

Also, I highly recommend you to check our blog for the latest news regarding not only OneLoyalty but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@onecommerce.io

Regards,
Miley
OneLoyalty by OneCommerce

August 8, 2024

10/10 would recommend. The team's working on a lot of features and the customer service is totally on point and very responsive!!

Regal Gems Jewellery Co.
Canada
About 1 month using the app
OneCommerce.io replied August 11, 2024

Hi Regal Gems Jewellery Co. store admin,
Here's Jaxber from the OneLoyalty team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep improving our services for valued OneLoyalty users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneLoyalty.

Also, I highly recommend you to check our blog for the latest news regarding not only OneLoyalty but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@onecommerce.io

Regards,
Jaxber
OneLoyalty by OneCommerce

August 21, 2024

Very pleased with this service so far. I love that whenever I have a question or need assistance with setting something up, that Rosie and Dante have been very quick and efficient at whatever the question or task is.

Good Vibes By Linda
United States
About 1 month using the app
OneCommerce.io replied August 26, 2024

Hi Good Vibes By Linda store admin,
Here's Rosie from the OneLoyalty team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep improving our services for valued OneLoyalty users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneLoyalty.

Also, I highly recommend you to check our blog for the latest news regarding not only OneLoyalty but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@onecommerce.io

Regards,
Emily
OneLoyalty by OneCommerce

August 2, 2024

Such a great app! Love that it's free and has such great features. Also, customer service is amazing. The rep responded super fast and was super helpful over chat!

Liv + Roo
United States
8 days using the app
OneCommerce.io replied August 8, 2024

Hi Liv + Roo store admin,
Here's Emily from the OneMobile team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep improving our services for valued OneMobile users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneMobile.

Also, I highly recommend you to check our blog for the latest news regarding not only OneMobile but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@onecommerce.io

Regards,
Emily
OneMobile by OneCommerce

September 5, 2024

Try it, it's pretty easy, I'll use it again and see. Thanks.

Global Fashion Jewelry
China
21 days using the app
OneCommerce.io replied September 6, 2024

Hi Global Fashion Jewelry store admin,
Here's Rosie from the OneLoyalty team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep improving our services for valued OneLoyalty users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneLoyalty.

Also, I highly recommend you to check our blog for the latest news regarding not only OneLoyalty but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@onecommerce.io

Regards,
Rosie
OneLoyalty by OneCommerce

June 18, 2024

I have recently been reviewing OneLoyalty App for my Shopify store, and encountered a very "pleasant" surprise from one of the representatives of OneLoyalty!

Before I could even decide to implement the App, Rosie from One Loyalty emailed me to offer her help and assistance with getting this program installed for me! WOW! This floored me and has never happened before! I will most DEFINITELY be using OneLoyalty soon, as Rosie is an outstanding example of how great customer service is really suppose to be!!

Thanks again OneLoyalty, and Thank YOU Rosie for your email and kind offer to assist me.

Outstanding! Very pleased and happy!

Retail Galore Store
United States
24 days using the app
OneCommerce.io replied June 20, 2024

Hi Retail Galore Store store admin,
Here's Rosie from the OneMobile team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep improving our services for valued OneMobile users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneMobile.

Also, I highly recommend you to check our blog for the latest news regarding not only OneMobile but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@onecommerce.io

Regards,
Rosie
OneMobile by OneCommerce

August 6, 2024

great customer service, free to use, feature is comprehensive, hope it remain free forever. attended by Rosie and Ellie, they are awesome.

Pan Ocean Singapore - Sea Through Us
Singapore
About 1 month using the app
OneCommerce.io replied August 8, 2024

Hi Pan Ocean Singapore - Sea Through Us store admin,
Here's Rosie from the OneMobile team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep improving our services for valued OneMobile users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneMobile.

Also, I highly recommend you to check our blog for the latest news regarding not only OneMobile but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@onecommerce.io

Regards,
Rosie
OneMobile by OneCommerce