OneLoyalty: Loyalty & Rewards

OneLoyalty: Loyalty & Rewards

Reviews (132)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants, especially startups and small businesses, appreciate this app for its cost-effectiveness in boosting customer loyalty and repeat sales. It offers customizable rewards for purchases, referrals, and birthdays, with an intuitive interface. The support team is noted for its responsiveness, particularly during onboarding. Key features include integration with mobile apps, POS, online stores, multilingual support, and a free plan to test basic features.

November 25, 2024

Great app, great service with alot of cool features for retention rates if you're new startups

Bakerie.P
United States
About 2 months using the app
OneCommerce.io replied November 28, 2024

Hi Bakerie.P store admin,
Here's Dante from the OneLoyalty team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep ...

November 12, 2024

Hoje fui atendendia pela Ellie e sua simpatia e cordialidade realmente me surpreendeu , tirou todas minhas duvidas e me deu sugestoes de melhorias simplismente amei o app e atendimento. Parabens Estou no plano gratuito por enquanto e ja vi clientes aproveitanto os pontos. fiquei muito feliz.

CRAVO ROSE
Brazil
6 months using the app
OneCommerce.io replied November 13, 2024

Olá, administrador da loja CRAVO ROSE,
Aqui está Ellie da equipe OneLoyalty. Muito obrigada pela sua avaliação generosa.

Além disso, para tornar sua experiência melhor, ...

January 21, 2025

Easily transferrable. Very easy to use.

GlitterWicks
United States
1 day using the app
OneCommerce.io replied February 11, 2025

Hi GlitterWicks store admin,
Here's Ellie from the OneLoyalty team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep ...

November 7, 2024

It's been several months that we've been using the OneLoyalty program and I must say, their customer support was great before they introduced new pricing plans and now it's gotten even better. I would highly recommend this app to anyone for their loyalty program.

Gromania Ecommerce Pvt Ltd.
India
5 months using the app
OneCommerce.io replied November 8, 2024

Hi Gromania Ecommerce Pvt Ltd. store admin,
Here's Ellie from the OneLoyalty team. Thank you so much for your greathearted review.

Besides that, to make your experience ...

December 5, 2024

Votre service est bien à la hauteur des commentaires dont j'avais pris connaissance

Beauty by Bonnie Blue
Canada
6 days using the app
OneCommerce.io replied December 12, 2024

Bonjour, administratrice de la boutique Beauty by Bonnie Blue,
Voici Lillah de l'équipe OneLoyalty. Merci beaucoup pour votre avis chaleureux.

En plus de cela, pour améliorer ...

October 29, 2024

OneLoyalty is a Loyalty & Rewards app that's perfect for startups and stores of all sizes looking to keep customers coming back. It’s super easy to use, with a customizable dashboard that lets you set up rewards for things like purchases, referrals, and even birthdays. This flexibility helps you create a loyalty program that feels just right for your brand.

One of the best parts? The support ...

Asmita Super Markets Pvt. Ltd. (GST# 27AABCA4745J1ZM)
India
7 months using the app
OneCommerce.io replied November 2, 2024

Hi Asmita Super Markets Pvt. Ltd. (GST# 27AABCA4745J1ZM) store admin,
Here's Rosie from the OneLoyalty team. Thank you so much for your greathearted review.

Besides that, to ...

November 7, 2024

While some of the recent price changes and feature restrictions were inconvenient for our planning, communication regarding this issue and support in some solutions were great and much appreciated.

Pet Friendly's PH
Philippines
About 2 months using the app
OneCommerce.io replied November 8, 2024

Hi Pet Friendly's PH store admin,
Here's Rosie from the OneLoyalty team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will ...

December 15, 2024

I appreciate the support, I was having an issue loading the widget. Eille helped and fixed the issue.

Car’Mels’ Body-n-Skincare
United States
About 23 hours using the app
OneCommerce.io replied December 18, 2024

Hi Car’Mels’ Body-n-Skincare store admin,
Here's Ellie from the OneLoyalty team. Thank you so much for your greathearted review.

Besides that, to make your experience better, ...

October 31, 2024

As we had exceeded the 100 free 'active customers' (not orders) we were required to select a subscription plan to avoid the app being disabled, which was fine as we were happy with it up until this point.

But during this subscription plan process it stated that we had to 'approve' a $3,000.00 amount they could potentially charge up to automatically from that point forward. While we were extremely ...

Pinehaven Ponies
United Kingdom
3 months using the app
OneCommerce.io replied November 2, 2024

Hi Pinehaven Ponies store admin,
Here is Windy from the OneLoyalty team.

Thank you for reaching out and sharing your concerns. We appreciate the opportunity to clarify our ...

October 31, 2024

Their service was fast and very helpful. I recommend everyone to deal with them.

HRK power tools
Jordan
2 months using the app
OneCommerce.io replied November 2, 2024

Hi HRK power tools store admin,
Here's Rosie from the OneLoyalty team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will ...