OneLoyalty: Loyalty & Rewards

OneLoyalty: Loyalty & Rewards

Reviews (78)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
September 24, 2024

Nice app, well designed and fast and helpful support.

MiniGamers
Netherlands
1 day using the app
OneCommerce.io replied September 26, 2024

Hi MiniGamers store admin,
Here's Jaxber from the OneLoyalty team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep improving our services for valued OneLoyalty users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneLoyalty.

Also, I highly recommend you to check our blog for the latest news regarding not only OneLoyalty but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@onecommerce.io

Regards,
Jaxber
OneLoyalty by OneCommerce

July 17, 2024

Support is very friendly. Nice app and it is all FREE. Thanks :-)

KAWAIII SUSHI
Philippines
4 days using the app
OneCommerce.io replied July 22, 2024

Hi KAWAIII SUSHI store admin,
Here's Rosie from the OneLoyalty team.

Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep improving our services for valued OneLoyalty users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneLoyalty.

Also, I highly recommend you to check our blog for the latest news regarding not only OneLoyalty but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@onecommerce.io

Regards,
Rosie
OneLoyalty Team

Edited July 22, 2024

Appeared promising but after a few days, all of a sudden the Rewards widget as well as the points info on the product page and the app Settings won't load at all.

UPDATE following Dev response: The reply as well as offering this app for free are highly appreciated and I can't pretend much I suppose. However, just thinking from a Shopify point of view and our experience, I don't think a similar solution should rely on 3rd parties that may affect our website when there are external problems. I guess this is a downside of using Shopify.
Personally, I'll try to avoid apps that might impact the frontend as the customer experience is critical.

Thankfully we are a new business and yet to grow our customer base but with the reward points becoming unavailable it made me think how our customers will be impacted if the Developer were to go bust down the line, decide to drop development of the free app or impose a paid plan for use.

I believe that a customer reward solution should be super reliable and long term and ideally a built-in feature in Shopify. I know I'm dreaming...

As a feedback strictly related to the app, it would be nice if the points shown on the product page also update with the variant change.

The Foalyard
United Kingdom
3 days using the app
OneCommerce.io replied July 22, 2024

Hi The Foalyard store admin,
Here is Windy from the OneLoyalty team.

Firstly, we want to extend our sincere apologies for any inconvenience you experienced while using our app. We understand how disruptions can impact your operations, and we deeply regret any trouble this may have caused.

While it’s challenging to eliminate all issues, please be assured that our development team works diligently to maintain the app's stability and address problems as swiftly as possible.

We are pleased to inform you that the issues you reported were resolved. We also reached out to you via your email address with details about the resolution. Please check your inbox for further information.

If you have any further questions, please feel free to contact us via our live chat, or email us at support@onecommerce.io

Regards,
Windy
OneLoyalty Team

August 11, 2024

A great app, easy to use. A lot of features for a free app! I had some questions and used the live chat – I spoke with Emily who was incredibly helpful and explained how to get the most out of all the features. 10/10

Jolly Nose
United Kingdom
1 day using the app
OneCommerce.io replied August 26, 2024

Hi Jolly Nose store admin,
Here's Emily from the OneLoyalty team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep improving our services for valued OneLoyalty users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneLoyalty.

Also, I highly recommend you to check our blog for the latest news regarding not only OneLoyalty but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@onecommerce.io

Regards,
Emily
OneLoyalty by OneCommerce

June 18, 2024

I have recently been reviewing OneLoyalty App for my Shopify store, and encountered a very "pleasant" surprise from one of the representatives of OneLoyalty!

Before I could even decide to implement the App, Rosie from One Loyalty emailed me to offer her help and assistance with getting this program installed for me! WOW! This floored me and has never happened before! I will most DEFINITELY be using OneLoyalty soon, as Rosie is an outstanding example of how great customer service is really suppose to be!!

Thanks again OneLoyalty, and Thank YOU Rosie for your email and kind offer to assist me.

Outstanding! Very pleased and happy!

Retail Galore Store
United States
24 days using the app
OneCommerce.io replied June 20, 2024

Hi Retail Galore Store store admin,
Here's Rosie from the OneMobile team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep improving our services for valued OneMobile users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneMobile.

Also, I highly recommend you to check our blog for the latest news regarding not only OneMobile but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@onecommerce.io

Regards,
Rosie
OneMobile by OneCommerce

September 26, 2024

Fast responsive app with great features. Great customer support from Rosie from OneLoyalty Team with super fast responses. Highly recommend.

BrickNest
Denmark
About 14 hours using the app
OneCommerce.io replied September 29, 2024

Hi BrickNest store admin,
Here's Rosie from the OneLoyalty team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep improving our services for valued OneLoyalty users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneLoyalty.

Also, I highly recommend you to check our blog for the latest news regarding not only OneLoyalty but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@onecommerce.io

Regards,
Rosie
OneLoyalty by OneCommerce

September 5, 2024

Free app with unlimited features and best loyalty program, thanks ELLIE for helping me to done all process.

ASAAA
India
About 17 hours using the app
OneCommerce.io replied September 6, 2024

Hi ASAAA store admin,

Here's Ellie from the OneLoyalty team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep improving our services for valued OneLoyalty users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneLoyalty.

Also, I highly recommend you to check our blog for the latest news regarding not only OneLoyalty but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@onecommerce.io

Regards,
Ellie
OneLoyalty by OneCommerce

August 8, 2024

Great support from Ellie. Fast responses and easy to talk. Great app. Did I mention that is free?

aBeauty Shop
Romania
About 21 hours using the app
OneCommerce.io replied August 11, 2024

Hi aBeauty Shop store admin,

Here's Ellie from the OneLoyalty team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep improving our services for valued OneLoyalty users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneLoyalty.

Also, I highly recommend you to check our blog for the latest news regarding not only OneLoyalty but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@onecommerce.io

Regards,
Ellie
OneLoyalty by OneCommerce

August 1, 2024

To nie aplikacja, to cudo! Fenomenalna aplikacja, z całego serca polecam. Właśnie tego potrzebował mój sklep internetowy! Mnóstwo funkcji, bardzo intuicyjne menu. Brak słów, jest taka wspaniała! A to nie wszystko. Obsługa klienta na najwyższym poziomie. Jeśli traficie na Rosie to na pewno wam pomoże, nie ma dla niej rzeczy niemożliwych! Polecam z całego serca aplikację i pamiętajcie - warto rozmawiać jak macie problem!

Spawear
Poland
About 23 hours using the app
OneCommerce.io replied August 8, 2024

Hi Spawear store admin,
Here's Emily from the OneMobile team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep improving our services for valued OneMobile users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneMobile.

Also, I highly recommend you to check our blog for the latest news regarding not only OneMobile but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@onecommerce.io

Regards,
Emily
OneMobile by OneCommerce

June 5, 2024

Ellie is the best supported me through the whole setup process. made it so smooth and easy. highly recommend this app and the customer support it comes with

Gymlifezone
United Kingdom
About 1 month using the app
OneCommerce.io replied June 11, 2024

Hi Gymlifezone store admin,
Here's Ellie from the OneLoyalty team.

Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep improving our services for valued OneLoyalty users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneLoyalty.

Also, I highly recommend you to check our blog for the latest news regarding not only OneLoyalty but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@onecommerce.io

Regards,
Ellie
OneLoyalty Team