OneLoyalty: Loyalty & Rewards

OneLoyalty: Loyalty & Rewards

Reviews (132)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants, especially startups and small businesses, appreciate this app for its cost-effectiveness in boosting customer loyalty and repeat sales. It offers customizable rewards for purchases, referrals, and birthdays, with an intuitive interface. The support team is noted for its responsiveness, particularly during onboarding. Key features include integration with mobile apps, POS, online stores, multilingual support, and a free plan to test basic features.

December 27, 2024

This app works just as you expect it. You can connect rewards with mobile app, POS, and online store which is cool. I had trouble importing customers from another app. They stayed with me and helped me until i was able to figure it out! Would recommend and customer service is always there to help!

Janitorial Superstore
United States
About 9 hours using the app
OneCommerce.io replied January 7, 2025

Hi Janitorial Superstore store admin,
Here's Dante from the OneLoyalty team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we ...

October 28, 2024

GIANT unjustifiable price increase. This app had lots of reviews because it had a free plan that worked. It was super minimal. Now they want to charge $29+ a month for the same MINIMAL feature app. Just download another one.

There isn't much branding options. No editing of emails or email reminders. Literally no actual valuable and needed insights whatsoever. This app was great free but it isn't ...

Heather Freitas
United States
3 months using the app
OneCommerce.io replied October 29, 2024

Hi Heather Freitas store admin,
Here's Rosie from the OneLoyalty team.

Thank you for sharing your feedback regarding the recent changes in our app's pricing. We understand ...

December 3, 2024

Very good loyalty and rewards app. The widget design and especially the loyalty page, along with the product widget designs are spectacular. As always, great service from onecommerce in solving problems. I recommend it.

Hifi Media Store
Spain
1 day using the app
OneCommerce.io replied December 5, 2024

Hi Hifi Media Store store admin,
Here's Rosie from the OneLoyalty team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will ...

November 12, 2024

I am happy with this app. professional group!

Tanjusha
Netherlands
6 days using the app
OneCommerce.io replied November 13, 2024

Hi Tanjusha store admin,
Here's Rosie from the OneLoyalty team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep ...

October 28, 2024

Hi,

I had great support from Rosie and after having reviewed the app during the setup, it seems really promising.

MiYa’s Boutiques
France
About 1 month using the app
OneCommerce.io replied October 29, 2024

Hi MiYa’s Boutiques store admin,
Here's Rosie from the OneLoyalty team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will ...

January 14, 2025

perfect

Geographical Norway
France
About 1 hour using the app
OneCommerce.io replied January 16, 2025

Hi Geographical Norway store admin,
Here's Miley from the OneLoyalty team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we ...

December 18, 2024

Ja testei o app antes e nao sabia sobre todas as suas integraçoes cada vez me surpreende mais o time one commerce.
recomendo para quem busca uma maneira de fidelizar seus clientes em busca de uma comunidade

Street Gang
Brazil
About 3 hours using the app
OneCommerce.io replied December 24, 2024

Hi Street Gang store admin,
Here's Rosie from the OneLoyalty team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep ...

November 22, 2024

I had a great experience with Rean from One Mobile! He gave an excellent demo on using the loyalty app, explaining everything clearly and answering all my questions with patience and dedication. His professionalism truly stood out. Highly recommend!

Garage-est2016
United States
About 10 hours using the app
OneCommerce.io replied November 28, 2024

Hi Garage-est2016 store admin,
Here's Rean from the OneLoyalty team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will ...

October 16, 2024

Ellie was a great help to me when I signed into the app, she was there to give me guidance and explain a little about the app and how it used. I valued the advice that was given and look forward to learning more about this app so I can make the best use of it in my store.

Carbone's Marketplace
United States
About 1 month using the app
OneCommerce.io replied October 22, 2024

Hi Carbone's Marketplace store admin,
Here's Ellie from the OneLoyalty team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we ...

October 14, 2024

Works really easy!

JOYA JEWELS
Netherlands
About 1 month using the app
OneCommerce.io replied October 15, 2024

Hi JOYA JEWELS store admin,
Here's Lillah from the OneLoyalty team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep ...