OneLoyalty: Loyalty & Rewards

OneLoyalty: Loyalty & Rewards

Reviews (132)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants, especially startups and small businesses, appreciate this app for its cost-effectiveness in boosting customer loyalty and repeat sales. It offers customizable rewards for purchases, referrals, and birthdays, with an intuitive interface. The support team is noted for its responsiveness, particularly during onboarding. Key features include integration with mobile apps, POS, online stores, multilingual support, and a free plan to test basic features.

December 17, 2024

Rosie was a great help in getting my loyalty page added to my navigation options. She started out with sending me step by step screen shot and when I encountered an error message she willingly jumped right in and finished the process for me in less than 2 min.

TNT CUSTOMZ
United States
3 months using the app
OneCommerce.io replied December 24, 2024

Hi TNT CUSTOMZ store admin,
Here's Rosie from the OneLoyalty team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep ...

December 25, 2024

It's been several months that we've been using the OneLoyalty program and I must say, their customer support was great before they introduced new pricing plans and now it's gotten even better. I would highly recommend this app to anyone for their loyalty program.

Govindjee Store Eat Good Any Time
India
About 2 months using the app
OneCommerce.io replied January 7, 2025

Hi Govindjee Store Eat Good Any Time store admin,
Here's Ellie from the OneLoyalty team. Thank you so much for your greathearted review.

Besides that, to make your experience ...

January 3, 2025

it's a great app with greater support time including dear Jaxber. i recommend this app for starter members.

Prestige Pearls
Malaysia
About 1 month using the app
OneCommerce.io replied January 7, 2025

Hi Prestige Pearls store admin,
Here's Jaxber from the OneLoyalty team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will ...

February 7, 2025

très bon suivi et bonnes explications pour nous aider.

Manufrance
France
11 days using the app
OneCommerce.io replied February 11, 2025

Ciao amministratore del negozio Manufrance,
Ecco Lillah del team OneLoyalty. Grazie mille per la tua recensione generosa.

Oltre a ciò, per migliorare la tua esperienza, ...

February 13, 2025

So far, so good! I haven't used the app more than a few days, but so far the customer service has been great. There was an issue and they identified it right away. Now the app seems to be working and I can't wait to see how this helps my small business.

Divine Light Codes
United States
9 days using the app
OneCommerce.io replied February 25, 2025

Hi Divine Light Codes store admin,
Here's Rosie from the OneLoyalty team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we ...

February 28, 2025

Miley was really helpful and we look forward to using our App. Thanks!

Rosarte Chocolaterie & Bakery
India
6 days using the app
OneCommerce.io replied March 3, 2025

Hi Rosarte Chocolaterie & Bakery store admin,
Here's Miley from the OneLoyalty team. Thank you so much for your greathearted review.

Besides that, to make your experience ...

December 11, 2024

Shopify and it's apps integrations are all new for me. I was able to chat with support and get my program up and running. There was a small bug that needed to be addressed, their support team stayed with me until they fixed it. In the meanwhile, I was able to get all of my questions answered as well as gain a better understanding of the features.

Pharmarooticals
United States
About 2 months using the app
OneCommerce.io replied December 12, 2024

Hi Pharmarooticals store admin,
Here's Ellie from the OneLoyalty team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will ...

November 28, 2024

Great support. From customer feedback they were not happy with the placement of the button. Within 5 minutes the issue was resolved and moved for me. Great service

Skein Machine
Australia
4 months using the app
OneCommerce.io replied December 2, 2024

Hi Skein Machine store admin,
Here's Emily from the OneLoyalty team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will ...

February 25, 2025

Just checking out some Loyalty programs, it appears this one is great! I spoke with Rosie in the chat and she answered all my questions and mentioned they were there 24/7 if I had any more questions! Top-notch so far!

Game Crave Tournament Store
United States
2 days using the app
OneCommerce.io replied March 3, 2025

Hi Game Crave Tournament Store store admin,
Here's Rosie from the OneLoyalty team. Thank you so much for your greathearted review.

Besides that, to make your experience ...

November 18, 2024

This app works perfectly for my website, and the customer service is amazing.

BLUE SEA CLOTHING
United States
4 months using the app
OneCommerce.io replied November 20, 2024

Hi BLUE SEA CLOTHING store admin,
Here's Rosie from the OneLoyalty team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will ...