Overall rating
4.2
Counts per rating level
  • 88% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this social media management app for its ability to automate and schedule posts across multiple platforms, leading to increased traffic and sales. It's also praised for its multi-store posting feature, making it ideal for those with more than one store. The customer support is noted for its quick response time. The availability of a free version makes it a preferred choice for small businesses and startups.

April 29, 2024

Onollo is great, until it isn't. I was excited to find an app I could use to automatically post all my product content across all social media profiles at a reasonable price. I've been using Onollo for over a year, and my main complaint was that I occasionally had to reconnect Pinterest. Now, though, I cannot see a preview of posts on the dashboard (posts just preview as a large question mark), posts always go live between 11pm-12am (even though I set the automation to run at the best time each day), and now my Instagram and Facebook accounts disconnected and won't reconnect! This app has been going downhill over the past several months, and its infuriating! I'm in the process of closing my store, so having to deal with this is so frustrating because I need sales more, now than ever, and my primary marketing is now down. I'm wishing I didn't renew for a year (renewed in August), and I'm seriously considering just fining another app and calling this one a loss. So disappointing!

SuperMom Headquarters
United States
Over 1 year using the app
January 31, 2024

The service is very poor. Only 50 posts for $10, and each post comes with errors. The support service is also lacking. Avoid using this application

Brainy Tails
United States
5 days using the app
October 18, 2023

The latest changes were a big step backwards. I can not use this app anymore as I used to and some important information are missing now. I had to write 3x to the support before someone answered. The answer was polite but had no solution.
I WAS HAPPY TO HAVE FOUND AN ALTERNATIVE TO HOOTSUITE. IT'S A PITTY. NOW I HAVE TO GO SEARCH AGAIN AND CHANGE APP for something better.

animoART
Germany
Over 1 year using the app
Edited June 8, 2023

I had the pleasure of using Onollo app, and I must say that Anastasia's exceptional customer support truly made a difference. From the beginning, Anastasia promptly addressed my queries, guiding me through the app with ease.

Anastasia's knowledge and patience were evident in every interaction. She took the time to explain complex features, ensuring I had a clear understanding. Her dedication to resolving any issues I faced was outstanding, making me feel valued as a customer.

With Anastasia's exceptional support, my Onollo experience was smooth and enjoyable. The app itself offers powerful social media marketing features. However, it was Anastasia's outstanding assistance that truly elevated my experience.

I highly recommend Onollo for social media marketing, thanks to Anastasia's stellar customer support. Her professionalism and dedication are a testament to the quality of service provided by Onollo. If you want reliable support, choose Onollo and benefit from Anastasia's amazing assistance.

LED Solutions
United States
Almost 3 years using the app
Onollo replied April 12, 2021

Dear customer, thanks for such a nice review. Really appreciate it :)

Edited May 23, 2023

This app is awesome!! I am not a fan of spending my time on social liking, loving and following so Onollo is such a time-saver for me. They're taking care of my social presence while I spend time doing what I love like sourcing products.

5/23/23 - I've been using this app for over 2 years and I'm still a huge fan!

VacationGrabs
United States
Almost 3 years using the app
April 19, 2021

ease to use and super great app, total FREE great interface and good integration. recommend this app for everyone.

3D Wholesale
United States
Almost 3 years using the app
Onollo replied April 19, 2021

Thank you, dear customer.

April 7, 2021

help me to share all my posts on social media. really helpful. hope pinterest can be integrated too..

Luxeova Atelier
Indonesia
Over 2 years using the app
Onollo replied April 9, 2021

We are currently in an app review for Pinterest, since June, I hope they will approve our app and we'll start offering it to our customers.

June 29, 2021

Simple and easy to install..makes it easy for me to concentrate on other things. Super App! I like that it is also free to use:-)

Darjeeling Tea Chest
India
Over 2 years using the app
May 5, 2021

Great app for automated posting. And since they are already planning to expand with their social media platforms so 5 out o5

Emaarkt BV
Netherlands
Over 2 years using the app
Onollo replied May 7, 2021

Dear customer, thanks for recognizing our effort in making the best marketing app for eCommerce stores.

Edited December 2, 2020

Great customer support, Well done Artin you are just Great !!!!! keep us updated!!! Thank you !!!!!

Sale Store UK
United Kingdom
About 2 years using the app
Onollo replied September 4, 2020

Update: Noted! We are currently working on adding Instagram and Pinterest.

Thank you, Sergio. Really appreciate it! If you have any questions or ideas of how can we make Onollo better for you, please let me know!