Reviews (903)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to improve customer engagement and conversion rates by capturing and converting anonymous traffic. It features customizable templates, effective audience targeting, A/B testing, and analytics, making it user-friendly and powerful. The customer support is also praised for its responsiveness and helpfulness in resolving issues. Regular updates enhance its utility and appeal, making it a valuable tool for online stores focused on optimizing conversion strategies.
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The app itself is powerful and easy to use but the app support are amazing. 100% would recommend. I cannot wait to see my conversion increase.
Hi there,
Thank you so much for your glowing review! 🌟 We're delighted to hear that you find our app powerful and user-friendly. We are thrilled to be recognised, and we're here to assist you every step of the way.
We're just as excited as you are about the potential for increased conversions! If you ever have questions or need further assistance, don't hesitate to reach out.
Cheers,
Chris from OptiMonk
Excellent app. Our conversion rate has greatly increased our conversion rate. I recommend to everyone. I was able to deliver messages to customers that they hadn’t seen or noticed before.
Hi There,
I'm glad to hear that OptiMonk helps you increase your conversion rates and that you can reach out to your customers more effectively now - using OptiMonk. :)
Should you require any assistance in the future, please feel free to reach out to us again via live chat or email.
Have a great week ahead,
Anna from OptiMonk
Support is really good at Optimonk. Loving the integration with Klaviyo and detailed targeting. Popups are beautiful and easy to whip up. Pricing is okay and comparable to similar apps like JustUno. Overall a must-have for any site serious about engaging customers.
Hi Ryan,
I'm glad to hear that you like our new campaign split test feature and I hope you'll receive valuable results.
Thank you for being so kind and I wish you a lot of success with your business! :)
Anna from OptiMonk
SUPER application je recommande je suis sûr de faire beaucoup de vente avec cet application. Optimonk
Optimonk's customer service is amazing. They were able to take my brand's custom font and add it to my dashboard for use in all my ads which their competitors were unwilling to do.
They walked me through creating pop ups carefully explaining each step. It's been super helpful for my business to have such an easy app to rely upon for pop ups.
Great app with great support also provided. Very simple to set up, with lots of options and variety.
Hi Sam! Thanks for submitting the 500. Shopify review about us! We're very grateful and hope that we can provide you with extra revenue and a lot of new leads, you really deserve it! <3 I wish you all the best with your business! Anna
This app is great, and the team is super helpful. Optimonk is our preferred pop up software and we consistently get higher conv rates with it over others we've tried. Their support and team knowledge has been useful as well.
Hi Vin,
We're so happy that you're satisfied with our app and the team as well! :)
We hope that our Support and Success Team will be able to help you get even better results in the future.
Have a great week ahead and feel free to reach out anytime.
Anna from OptiMonk
Edit: I was contacted by Reka who guided me through the issues with the integration for SMSBump. She was very helpful and we managed to solve the issue. I didn't know the support wasn't available through the weekend, would be great it there was, or just a small email stating so. Anyway the issue is solved and now I'm looking forward to seeing the app in action. Previous - App hasn't been good so far. I've had issues with setting up integration for over 2 days now and support hasn't replied at all, I thought for a popular app they would have much better support team. I'm very disappointed.
Hello Jamie,
Thank you once again for your review, it means a lot to our team. I would like to also thank you for your understanding of our business hours! 🙏
We are continuously expanding it, so we can provide better and faster help to our customers.
I hope OptiMonk will help you a lot, if you have any questions, reach out to us again 😊
Kind regards,
Réka
So far so good! I wanted growth on my subscriber list and so far, it is doing that! I had to ensure I had it all set up right - but I was able to get some support as well, and I appreciate that. Jen
Hi Jen,
We're glad that you were satisfied with our live support.
We hope that with OptiMonk, you'll be able to collect many new subscribers in the near future.
Please let us know if there's anything we can do for you.
Have a great day,
Anna from OptiMonk
This app is super informative, easy to use and their free package doesn't feel like I'm missing out! Anna is super helpful and the rest of their live chat team that makes the magic happen at any time.
Hey Alaina! It's Anna from OptiMonk. Thank you for your kind words and also for mentioning my name. I'm very glad that you were satisfied with me and also with the rest of our team! We're glad to have you! <3