Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective pop-ups and lead capturing features. They highlight its customizable templates, affordability, and easy integration. The app is praised for its user-friendly setup, unique campaign creation tool, exit popup feature, and valuable A/B testing and analytics. The customer service is frequently commended for its speed and dedication, with specific team members often mentioned for their efficient assistance. The app is recommended for its value for money and easy installation.

December 3, 2020

i use this to help me with mine conversión and is great and easy to use i will recomend to everyone

OnGoMart
United States
About 2 months using the app
OptiMonk replied December 9, 2020

Hi,

Thank you for taking the time for submitting this review, you are awesome :)

We are super happy that you enjoy using our system and that you are satisfied with its many features. It is a delight to work with you!

Have a nice day and take care,
OptiMonk Team

December 8, 2021

Brilliant! Fast becoming my favourite app!! So many options and tools. Easy to use and the customer service is fast and brilliant - giving you lots of ideas and tips! Must try!

Apothecary & me
United Kingdom
About 2 months using the app
OptiMonk replied December 14, 2021

Hi There,

I'm Anna from the OptiMonk Team.

I'm super glad to hear that you liked my suggestions, thanks a lot for your kind words!! :)

Please feel free to reach out to our team anytime in the future if you need assistance.

I wish you Happy Holidays and all the best for the coming year!

Anna from OptiMonk

February 11, 2018

really appreciate your support and I'm grateful, ... you are one of the few partners owners apps who understand my issue and keeping supporting me and boost me to keep fighting!!

Leki Store
France
About 2 months using the app
January 25, 2022

Very easy to use and super interactive the templates are simple and beautiful and the wizard helps with the necessary questions.

SHUGARI
United States
About 2 months using the app
OptiMonk replied January 25, 2022

Hey There,

We just released our new wizard, thanks a lot for your review. I'm glad you like it and I already forwarded your feedback to our Product Team. :)

If you need any campaign advice, please reach out to us via chat and we'll be more than happy to assist you.

Have a great day and I wish you good luck with OptiMonk.

Anna from the Support Team

October 12, 2021

just setting this up and Aniko at support has been outstanding, thanks again for all the help, couldn't have done it without her

4 Terriers Only
United Kingdom
About 2 months using the app
OptiMonk replied October 12, 2021

Hi Stephen,

It was really nice to chat with you today. :)

Thank you so much for your fantastic feedback.

I wish you a lot of success with your business and feel free to reach out to us anytime if you need assistance. We’ll be here to help you! :)

Have a lovely day,

And thank you for making mine! :)

Kind Regards
Aniko from OptiMonk Support Team

November 21, 2019

I used this app to sell something. I hope it helps. Very nice to use though, did not have any problems with it what so ever.

WearHAHA
Slovenia
About 2 months using the app
January 20, 2021

No Joke!! This is one of the best Apps on Shopify!! For sure in my top 5 apps.
You have to instal this app it has to be a MUST

IRVINNS
Netherlands
About 2 months using the app
OptiMonk replied January 20, 2021

Hi,

Thank you for submitting this review, you've made our day! :)

We are so happy that you are enjoying our app!

We are more than happy to help you anytime you need, just let us know.

Best,
Réka and the OptiMonk Support Team

May 17, 2019

We have been customers for a very long time. Great product. Two suggestions: 1) set up, like in all new platforms requires a bit of a learning curve. as soon as someone signs up, assign them an hour with support to get going. 2) our campaign went down mysteriously a couple of times. Would be nice to get a warning saying it is down, do you know?

HurleyRobertsService.com
United States
Over 3 years using the app
October 25, 2022

Une super application de pop-up avec analyse des résultats, admin au top ! Je recommande les yeux fermé.

stylizyeur
France
About 2 months using the app
OptiMonk replied November 15, 2022

We're very glad for your kind review and please feel free to reach out to us anytime in the future! :-)

Anna from OptiMonk

Edited December 11, 2019

So far, so good. We'll see how it helps with our customers, but the setup and installation was painless. Now let's see if it drives conversions!

Theatre House
United States
About 2 months using the app