Reviews (903)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to improve customer engagement and conversion rates by capturing and converting anonymous traffic. It features customizable templates, effective audience targeting, A/B testing, and analytics, making it user-friendly and powerful. The customer support is also praised for its responsiveness and helpfulness in resolving issues. Regular updates enhance its utility and appeal, making it a valuable tool for online stores focused on optimizing conversion strategies.
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Just signed up to the app and needed some guidance and opti-monk was able to assist me live via chat (it's 11:17pm btw) these guys are great!!! looking forward to using the service!
Hi there,
Thank you so much for your feedback!
We are happy to hear that you are pleased with our service and that we could help you instantly with your query.
Please feel free to get back to us whenever you need assistance from OptiMonk and we would be more than happy to help you.
We wish you success in your business,
Best regards,
Brittany from the OptiMonk Support Team
i love this wonderfull app , it has templates and everything i need ready and easy to use
Very easy to get started, use and personalize . WIll update on the progress as we continue to use. So far so good.
Hi There,
Thank you for taking the time to share your opinion! :)
I'm glad you had a positive first impression with our app and I hope that OptiMonk will help you reach your eCommerce goals!
Should you have any questions in the future, feel free to contact us via chat or at support@optimonk.com and we'll be happy to help.
Have a great weekend,
OptiMonk Team
Amazing App and Support, Special Thank you to Anna for helping me when I couldn't myself. Great Teamwork within Optimonk.
Hi Niels,
I'm Anna from OptiMonk.
Once again, thank you for this really kind review and for mentioning my name. I really enjoyed talking to you and I wish you the best of luck with the Klaviyo and SMS Bump flows! :)
Have a great week ahead,
Anna
Fantastic and easy to use we definitely recommend anyone starting an online store to use this service to increase sales.
Hi there,
Thank you very much for your kind review and I along with the OptiMonk team are so happy that you have found the app to be fantastic and easy :)
If you do ever need any assistance with the App or have any questions then please feel free to contact us and we will be more than happy to assist you
I wish you all the best and success for 2022
Kind Regards
Chris from the OptiMonk Support Team
This app is really easy to use and can be customized to fit your website. It's too early to tell if it will help conversions, but it seems promising.
Optimonk is the best exit intent app on the market, period. I have been a customer for a good while and their customer support is awesome as well.
Hi There,
Wow, thank you so much for your compliments!! 😍
We're so glad that OptiMonk is the right tool for you and we're very happy to have you!! If you need any help in the future, you know where to find us 😉
I wish you all the best,
Anna
Quick and nice customer service. It seems quite easy to use the app. I will see how it goes later and update my review.
Hi Vilmantė,
Thank you for your positive feedback! We're glad that you are having a great experience with OptiMonk so far and we hope you'll be satisfied in the long run! :)
If you need assistance in the future, we'll be there for you <3
Zsofi from OptiMonk
Easy to set up and recovered 75 customers (kept from exiting) in the first month. That's a minimal investment with a great return. Niki has also been helpful and responds quickly to any questions or suggestions. Highly recommend.
Love how much customization the app offers - you can edit everything very easily in the editor and set many different settings as the who the app shows up for. If there's anything that isn't straightforward, the customer support is very helpful and quick to respond! Keep it up!
Hi Sandra,
Thank you so much for your kind words, you're fantastic!! ❤️
I can't wait to speak to you again, and I wish you the very best with your OptiMonk campaign!
Have a great day,
Anna