Reviews (903)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to improve customer engagement and conversion rates by capturing and converting anonymous traffic. It features customizable templates, effective audience targeting, A/B testing, and analytics, making it user-friendly and powerful. The customer support is also praised for its responsiveness and helpfulness in resolving issues. Regular updates enhance its utility and appeal, making it a valuable tool for online stores focused on optimizing conversion strategies.
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I used this application to create a pop up, and I'm really satisfied with the service, the team and the ease of use
Hi There,
Thank you so much for your kind words, I'm really happy that you find our app user-friendly and I hope you'll stay with us in the long run as well!
Have a great day ahead,
Anna from OptiMonk
Great app! Great for e commerce and aby online business. It has a lot of features and creates an extremely effective exit pop up. You can easily also decrease abandons shopping cart rate
Nice pop up app with a wide variety of templates and options. The support team is very quick and great help.
Hi Thomas,
I was very happy to assist you today, please let us know if any questions come up later on. We'll be happy to help! :)
Anna from OptiMonk
I love this app. We use it in all of our ten websites. And the support if and when required is first rate. Very professional outfit.
Dear Bianca,
It was a pleasure to help you out :)
And the fact that you rewarded us with this review, I cannot even pour into words how much this means to me and the team!
Thank you so so much!
Should you have anything else we can help you with, we are always here for you.
Tom and the OptiMonk Support Team
Does what I need it to do easily. Free options available. Good app. A few free templates. Easy to customize.
So far so good! I haven't used it for so long time, so maybe it will increase to a 5 star in time. Thanks
Great App. The pop-ups are super customizable. It's also the most expensive pop-up app. When they say 25,000 page views, they actually mean total page views so if you have a visitor going around your store viewing products those page views add up, even if your popup doesn't come up. We are a very small store and we flew past 25,000 page views because of this. So yeah expensive.
Hi,
Thank you so much for this review, we really appreciate it! 😊
I've also reached out to you in a separate email to give you a better understanding of our pricing.
Please feel free to get back to me anytime, I'm looking forward to your reply.
Kind regards,
Réka from the OptiMonk Support Team
The best Tech support. They go out of their way to help me resolving your issue. Thank you Sara for your current support.
Hi there,
Thank you so much for the review.
We are happy to hear about your positive experience with OptiMonk. I wish you a lot of success with your business and feel free to reach out to us anytime if you need assistance.
Sara from OptiMonk
I have had some basic questions to setup and Tom was amazingly helpful. Very detailed responses that shows genuine care for customers. Thanks Tom
Dear Krtian,
Thank you so much for your kind words !
Nothing can start a day better then when you wake up to such reviews given by your customer base! Customer satisfaction is always our number one priority and I am super happy that this was clearly reflected in your case.
Should you have anything we can help you with, we are always here for you.
Best,
Tom
great customer service, l was assisted in an short space of time great app to integrate with enjoy using it
Hi :-)
Thanks a lot for taking the time to share your opinion!!
We're so happy that you were satisfied with the support you received from Chris and we wish you all the best with your business for 2022.
Please feel free to get back to us anytime for assistance.
Have a great day,
Anna from OptiMonk