Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective pop-ups and lead capturing features. It's praised for its ease of use, affordability, and seamless website integration. The app offers A/B testing, analytics, and customizable templates. Customer service, especially from Chris, Rudolf, and Emil, is described as fast and helpful. Many noted an increase in conversion rates and generation of qualified leads.

August 8, 2022

We needed a pop-up for our E-commerce and this app is fantastic! And it have a very helping customer service.

AIRFRAMESTORE
Italy
4 days using the app
OptiMonk replied August 9, 2022

Having this kind and appreciative customer is fantastic as well :) Thank you so much for your review «3

Please let us know if we can help you further with anything.

April 5, 2019

I am updating my review. My first experience with Optimonk was the app just did not work. I gave up and moved on but Optimonk support emailed me asking for feedback. I explained my problem. Their staff fixed my implementation without any additional prompting. I wish their app was easier to figure out from the beginning but if you have a possible just let them know. They will help.

Helix Telecom Store
United States
4 days using the app
February 28, 2022

As of now it's working perfectly! Getting conversions and easy to install. Working now will see further if its actually getting me more sales

The Cuisinet
Canada
4 days using the app
OptiMonk replied March 1, 2022

Hi,

Thanks for your positive feedback, I'm really glad that you could increase your conversions with the help of OptiMonk!

With any OptiMonk plans, you can have unlimited campaigns, therefore please feel free to reach out to us if you need campaign advice.

I wish you a lot of success with your business,

Anna from OptiMonk

June 26, 2020

hiii.. how to use the optimonk.. i can't view it in our website.. help me to preview it in our website..

Fashrevo
Malaysia
4 months using the app
OptiMonk replied June 26, 2020

Hi There,

We are very sorry to hear about your experience. I checked your account and the reason why the popup did not display was that the domain name assigned to the campaign was not correct.

However, I made the change for you and can assure you that the popup is working well, let me share with you a screenshot: https://prnt.sc/t6vaea

May I ask you to try again and let us know if you still experience it? :)

Thank you very much and I wish you a lovely day ahead!

Best,
Viktoria
OptiMonk Team

June 24, 2022

love using this, its helpful for customer feedback which will in turn increased add to carts and sales :)

AlterEgoFitness.com
United Kingdom
4 days using the app
OptiMonk replied June 24, 2022

Hi Daniel! Thanks for your kind words, I'm happy that I could assist you today. I wish you a lot of success with the app and feel free to get back to me if you need help later on. Have a great weekend, Anna <3

Edited August 30, 2022

I contacted Support to clarify how the triggers work and it was the best customer support i've ever received.
I actioned the changes easily and I have seen instant results and orders from customers. Highly recommend.

Blush & Co.
Australia
4 days using the app
OptiMonk replied August 31, 2022

Hi There,

I'm so happy that you were satisfied with our consultation! <3

Once again, thank you for your review and I wish you a lot of success with OptiMonk: many new leads and more and more sales. :)

Have a great day,
Anna

Edited September 25, 2019

The first impression of this app is quite convincing as it has some nice looking ready to use campaigns.

CrazyGadgets
Germany
4 days using the app
November 20, 2019

Very nice user interface. I had an issue with activating my initial pop-up but worked out well in the end.

MikoE
United Kingdom
3 months using the app
May 10, 2019

easy to use very helpful i recommend this app step by step very useful i install this app and loving it

supreme variety store
United States
3 days using the app
February 14, 2018

Wonderfull, Optimonk is the best, thanks optimonk

Enkha
Indonesia
3 days using the app