Reviews (903)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to improve customer engagement and conversion rates by capturing and converting anonymous traffic. It features customizable templates, effective audience targeting, A/B testing, and analytics, making it user-friendly and powerful. The customer support is also praised for its responsiveness and helpfulness in resolving issues. Regular updates enhance its utility and appeal, making it a valuable tool for online stores focused on optimizing conversion strategies.

July 12, 2022

Customer service was quick and helpful. App is user friendly and easy to navigate. Highly recommend!

AURI THE COLLECTIVE
United States
5 days using the app
OptiMonk replied July 13, 2022

Hi Xio! We're glad that you found our assistance helpful, thanks a lot for taking the time to review our app. I hope that we'll help you increase your sales and gain new subscribers as well! Have a great day <3 Anna

August 2, 2021

I'm using the app for the exit intent popup and it's helping to convert abandoning visitors. Thank you to the OptiMonk team for helping install the tag; they did it quickly and correctly the first time. Highly recommend.

WishGarden Herbs
United States
5 days using the app
OptiMonk replied August 3, 2021

Hi Bill,

Thank you so much for leaving a review! :) I'm glad OptiMonk works well on your site now.

If you need any assistance in the future, feel free to reach out to us again, we'll be happy to help!

I wish you the best of luck with your business!

Have a great week ahead,

Réka from OptiMonk

August 9, 2023

it works great plus its customer service is up to the mark. I definitely enjoy my experience on this shopify app.

Redermaesthetics
Pakistan
5 days using the app
OptiMonk replied August 16, 2023

Hey there,

We are delighted to hear that you're having a fantastic experience with the OptiMonk app! Enjoying a seamless and positive experience is definitely a great indicator and motivator for our team.

Thank you once again for your positive feedback. Please let us know if you require any further assistance.

Kind regards,
Emil from OptiMonk

December 28, 2019

I use this app to help me do me campaign. I really like the way the app interact with me, it is a nice and friendly interface. I would like more functionaties in the from plan to start making pop ups

ShoppingPlus
Gabon
4 months using the app
June 18, 2020

A lot of best features in it at very efficient cost. Was recommended by one of my friend and loving using it. Thanks!

AlansiHouse
United States
5 days using the app
OptiMonk replied June 19, 2020

Hi There,

Thank you so sooo much for your kind words, we really appreciate it! :)

We are working hard on creating new and awesome features to suprise your visitors with the most up-to-date designs for popups and create new ways to make them appear for your visitors.

I hope that you will find our new ideas just as useful as the ones you are currently using.

You're a star!

Wish you the best,

OptiMonk Support Team

January 12, 2023

Product works well and easy to set up. Support is 10/10 and very helpful when you have a question to ask

Luxette Paris
France
5 days using the app
OptiMonk replied January 12, 2023

Hi there,

Thanks for taking the time to share your opinion, it means a lot to our small team!

I'm very happy that I could help you, and if you need assistance in the future, don't worry, we'll be there for you.

Sara from OptiMonk Support

October 16, 2021

Awesome tool and very easy to use, I highly recommend this tool for your e commerce business. Its very simple to use

The Babies Closet
Canada
5 days using the app
OptiMonk replied October 18, 2021

Hi There,

Thanks for sharing your first impressions, we always appreciate feedback on our app. :)

Please let us know if you need any assistance in the future, the Support Team would be happy to assist you!

Have a great week ahead,

Anna from OptiMonk

July 9, 2019

simple and easy to use with these apps but don't know if this boost up my sales but as long it's free it's worth to try

Chill Is Good
Malaysia
5 days using the app
November 10, 2019

i used this app primarily for campaigns. super easy to use....didn't get lost once! would recommend this app for anyone looking to set up easy and exciting ads on your business web page.

ROCKS AND ROOTS
United Kingdom
4 days using the app
May 18, 2023

The Customer Support Team is really fast with their responses. They take care to leave you with a solution you understand and can work with.

Violet Jordan
United Kingdom
4 months using the app
OptiMonk replied May 19, 2023

Hi there,

I am happy to hear about your positive experience with our Support team.

It was a pleasure helping you and I wish you a lot of success with your business! And please feel free to reach out to us anytime if you need assistance or advice. We’ll be here to help you! :)

Sara from the OptiMonk Support team