Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective pop-ups and lead capturing features. It's praised for its ease of use, affordability, and seamless website integration. The app offers A/B testing, analytics, and customizable templates. Customer service, especially from Chris, Rudolf, and Emil, is described as fast and helpful. Many noted an increase in conversion rates and generation of qualified leads.

November 2, 2018

its cool and it is very cool so i can say this is very very very very very very very cool at all !!!

HiverConnect
Canada
2 days using the app
March 24, 2023

THE BEST APP WITH THE BEST SUPPORT ! best way to draw attention from customers to specific products . Works like a charm. and the customer support is the best in line. TOTALLY SATISFIED !

Suble
India
2 days using the app
OptiMonk replied March 28, 2023

Hey there!

Thank you very much for submitting your feedback. We are grateful for your support and are happy to hear that your expectations have been met. Happy exploring with OptiMonk!

Reach out to us, should you need any help.

Kind regards,
Stephan from OptiMonk

May 21, 2021

I installed this app about a month ago primarily to be able to integrate my email sign-ups from a popup directly into my email subscriber list with Seguno. Currently, I use it for 3 different types of popups and an announcement bar. Although some features are lacking (such as auto-created unique discount codes and the cart goal progress option for announcement bars so they can be used as free shipping bars), customer service from the OptiMonk team makes up for it with their friendliness, expertise, and willingness to help.

Buckaroo Bling
United States
About 2 months using the app
OptiMonk replied May 25, 2021

Hi There,

We're happy to hear that you're running multiple campaigns on your site and thank you for the constructive ideas. We're always trying to improve and your insights will be forwarded to our Product Team!

Our support team is very glad that you are satisfied with our service, we do our best to help each customer with personal assistance. :)

Have a great week,

Anna from OptiMonk

March 10, 2022

Easy to use, and they offer great support. So far I'm happy and can really recommend using it for building an E-Mail list.

SKATEWIZ
Germany
2 days using the app
OptiMonk replied March 11, 2022

Hi There,

Thank you for your positive review, we're very happy to hear that the support you received was helpful :)

Please feel free to reach out to us anytime you need assistance from the team.

Thank you,

Anna from OptiMonk

May 11, 2022

The app is amazing and the free plan has so many features so for small stores it is totally enough. The popup design is totally easy to set up and you can even increase you conversion rate with special offers. BIG COMPLIMENT to the customer support. ANNA helped us out with all our questions and even made a custom code for us, which was necessary for our special offer. AMAZING!!!! :-)

Linewand
Austria
2 days using the app
OptiMonk replied May 18, 2022

Hi Philip! Once again, I'm so happy that you were satisfied with the support you received from me and that you like our app! Thanks for mentioning my name in your review, you really made my day! Feel free to reach out again anytime. Anna from OptiMonk

Edited August 20, 2019

I worked the app quickly and will learn as I go. It seems to be a fun and great app. I would recommend the app to another business owner.

Grace Home Decor & More
United States
2 days using the app
July 12, 2019

We are very much impressed to see from the very first day, 9 potential buyers have subscribed for our email list. I see there are so many things we can do with optikmonk to engage the visitors and give them the beautiful buying experience. Thank you

NepaCrafts Product
Nepal
2 days using the app
December 19, 2019

Super easy configuration, many template for the pop ups! Seems a very good app for abandonment and exit popup! 5 stars!

Levitating Deco
Italy
2 days using the app
October 31, 2022

This is perfect! I have been searching for the right opt-in app for quite some time and am now really happy that I kept on searching. The customer support is also really friendly and helpful.

nez living
Netherlands
2 days using the app
OptiMonk replied November 15, 2022

I can't remember the last time we received such a wonderful review, thank you so much for sharing your opinion about OptiMonk and our team!

We're working hard every day to provide the best Customer Support we possibly can, and I'm really glad that you were happy with our assistance! :)

Anna from OptiMonk Support

September 18, 2020

Optimonk is fantastic. It it's a great app and the customer support has been very helpful. Unfortunately, I discovered the popups do not work from the Pinterest app. As more and more my traffic is coming from Pinterest, I will be moving to another popup app that is compatible with Pinterest.

LivelyLumeEyewear
United States
About 2 months using the app
OptiMonk replied September 24, 2020

Hi Chad,

Thank you for your kind words, you are amazing :)

I hope that we will have the chance to work together again in the future!

We wish you all the best,
OptiMonk Team