Reviews (903)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to improve customer engagement and conversion rates by capturing and converting anonymous traffic. It features customizable templates, effective audience targeting, A/B testing, and analytics, making it user-friendly and powerful. The customer support is also praised for its responsiveness and helpfulness in resolving issues. Regular updates enhance its utility and appeal, making it a valuable tool for online stores focused on optimizing conversion strategies.

August 30, 2022

Easy to use and exactly what I was looking for! I was able to walk through he steps by myself and understand what I was doing with ease

Judyrue
United States
2 days using the app
OptiMonk replied August 30, 2022

Hi There,

I'm really happy that you like the app! Good luck with your campaigns and please feel free to contact us via chat if you need assistance in the future.

Anna from OptiMonk

Edited March 30, 2023

just started working with Optimonk and so far the support has been fantastic, Chris has worked with me for hours and has been outstanding, also Stephan from email support has been great as well

Bon-ito
United Kingdom
2 days using the app
OptiMonk replied March 28, 2023

Hey there,

It's Chris here, I just wanted to thank you so much for your kind review. It was an absolute pleasure helping you with your campaign and I hope it will bring you the lead collection that you need :)

All the best and as always do reach out to us if you need help with anything else!

Kind Regards
Chris
OptiMonk Support

November 2, 2018

its cool and it is very cool so i can say this is very very very very very very very cool at all !!!

HiverConnect
Canada
2 days using the app
March 24, 2023

THE BEST APP WITH THE BEST SUPPORT ! best way to draw attention from customers to specific products . Works like a charm. and the customer support is the best in line. TOTALLY SATISFIED !

Suble
India
2 days using the app
OptiMonk replied March 28, 2023

Hey there!

Thank you very much for submitting your feedback. We are grateful for your support and are happy to hear that your expectations have been met. Happy exploring with OptiMonk!

Reach out to us, should you need any help.

Kind regards,
Stephan from OptiMonk

May 21, 2021

I installed this app about a month ago primarily to be able to integrate my email sign-ups from a popup directly into my email subscriber list with Seguno. Currently, I use it for 3 different types of popups and an announcement bar. Although some features are lacking (such as auto-created unique discount codes and the cart goal progress option for announcement bars so they can be used as free shipping bars), customer service from the OptiMonk team makes up for it with their friendliness, expertise, and willingness to help.

Buckaroo Bling
United States
About 2 months using the app
OptiMonk replied May 25, 2021

Hi There,

We're happy to hear that you're running multiple campaigns on your site and thank you for the constructive ideas. We're always trying to improve and your insights will be forwarded to our Product Team!

Our support team is very glad that you are satisfied with our service, we do our best to help each customer with personal assistance. :)

Have a great week,

Anna from OptiMonk

March 10, 2022

Easy to use, and they offer great support. So far I'm happy and can really recommend using it for building an E-Mail list.

SKATEWIZ
Germany
2 days using the app
OptiMonk replied March 11, 2022

Hi There,

Thank you for your positive review, we're very happy to hear that the support you received was helpful :)

Please feel free to reach out to us anytime you need assistance from the team.

Thank you,

Anna from OptiMonk

May 11, 2022

The app is amazing and the free plan has so many features so for small stores it is totally enough. The popup design is totally easy to set up and you can even increase you conversion rate with special offers. BIG COMPLIMENT to the customer support. ANNA helped us out with all our questions and even made a custom code for us, which was necessary for our special offer. AMAZING!!!! :-)

Linewand
Austria
2 days using the app
OptiMonk replied May 18, 2022

Hi Philip! Once again, I'm so happy that you were satisfied with the support you received from me and that you like our app! Thanks for mentioning my name in your review, you really made my day! Feel free to reach out again anytime. Anna from OptiMonk

Edited August 20, 2019

I worked the app quickly and will learn as I go. It seems to be a fun and great app. I would recommend the app to another business owner.

Grace Home Decor & More
United States
2 days using the app
July 12, 2019

We are very much impressed to see from the very first day, 9 potential buyers have subscribed for our email list. I see there are so many things we can do with optikmonk to engage the visitors and give them the beautiful buying experience. Thank you

NepaCrafts Product
Nepal
2 days using the app
December 19, 2019

Super easy configuration, many template for the pop ups! Seems a very good app for abandonment and exit popup! 5 stars!

Levitating Deco
Italy
2 days using the app