Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective pop-ups and lead capturing features. It's praised for its ease of use, affordability, and seamless website integration. The app offers A/B testing, analytics, and customizable templates. Customer service, especially from Chris, Rudolf, and Emil, is described as fast and helpful. Many noted an increase in conversion rates and generation of qualified leads.

July 12, 2022

App is very intuitive and can easily setup the popups and triggers. I Had a small problem with the popup but soon after contacting the support, they remedied the issue and even helped me to fix up the design to fix it! Great Support

Elaan
Malaysia
3 days using the app
OptiMonk replied July 12, 2022

Hi Aiman,

I'm so glad that you like the app and I was happy to chat with you today. :)

I hope that OptiMonk will be beneficial to you in the long run as well and I wish you all the best with your business.

Anna from OptiMonk

July 4, 2019

I really like this app so far, the pre-built templates are perfect for what i needed to be accomplished.

South Coast Trading Post
United States
3 days using the app
June 3, 2019

Good app for exit pop ups, definitely helps in increase WV's. Just you need to do little bit of work on editing & designing but its worth the time

Swinggle
United Kingdom
3 days using the app
January 4, 2022

Awesome app with a lot of features and amazing customer support. I'm starting to explore it and I'm amazed by the number of things it can accomplish.

Blankea
Spain
3 days using the app
OptiMonk replied January 4, 2022

Hi There,

It was nice to have a chat with you today! :)

I'm glad that your first impressions of OptiMonk were great and I hope you'll have the time to discover all of our features.

Should you need assistance in the future, please don't hesitate to get back to me via chat again.

I wish you a lot of success with OptiMonk in 2022,

Anna from the Support Team

October 15, 2022

Chris was very helpful and fixed my installation issues within 24 hours. Thank you! I really appreciate their support staff

Hammam Spa by Céla
Canada
3 days using the app
OptiMonk replied October 18, 2022

Hi Jennifer,

Thank you very much for your kind review, I'm really glad that we could sort this out and I hope that from now on, everything will work smoothly within your account.

Let us know if you need any assistance in the future. :-)

Anna from OptiMonk

June 23, 2019

I installed this app to help me reduce the abandoned carts by offering a discount. It's working like a charm. Pop ups are easy to create and implement in the website.

Dinners At Your Door
United States
3 days using the app
August 30, 2022

Easy to use and exactly what I was looking for! I was able to walk through he steps by myself and understand what I was doing with ease

Judyrue
United States
2 days using the app
OptiMonk replied August 30, 2022

Hi There,

I'm really happy that you like the app! Good luck with your campaigns and please feel free to contact us via chat if you need assistance in the future.

Anna from OptiMonk

November 2, 2018

its cool and it is very cool so i can say this is very very very very very very very cool at all !!!

HiverConnect
Canada
2 days using the app
March 10, 2022

Easy to use, and they offer great support. So far I'm happy and can really recommend using it for building an E-Mail list.

SKATEWIZ
Germany
2 days using the app
OptiMonk replied March 11, 2022

Hi There,

Thank you for your positive review, we're very happy to hear that the support you received was helpful :)

Please feel free to reach out to us anytime you need assistance from the team.

Thank you,

Anna from OptiMonk

May 11, 2022

The app is amazing and the free plan has so many features so for small stores it is totally enough. The popup design is totally easy to set up and you can even increase you conversion rate with special offers. BIG COMPLIMENT to the customer support. ANNA helped us out with all our questions and even made a custom code for us, which was necessary for our special offer. AMAZING!!!! :-)

Linewand
Austria
2 days using the app
OptiMonk replied May 18, 2022

Hi Philip! Once again, I'm so happy that you were satisfied with the support you received from me and that you like our app! Thanks for mentioning my name in your review, you really made my day! Feel free to reach out again anytime. Anna from OptiMonk