Reviews (903)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to improve customer engagement and conversion rates by capturing and converting anonymous traffic. It features customizable templates, effective audience targeting, A/B testing, and analytics, making it user-friendly and powerful. The customer support is also praised for its responsiveness and helpfulness in resolving issues. Regular updates enhance its utility and appeal, making it a valuable tool for online stores focused on optimizing conversion strategies.
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This is perfect! I have been searching for the right opt-in app for quite some time and am now really happy that I kept on searching. The customer support is also really friendly and helpful.
I can't remember the last time we received such a wonderful review, thank you so much for sharing your opinion about OptiMonk and our team!
We're working hard every day to provide the best Customer Support we possibly can, and I'm really glad that you were happy with our assistance! :)
Anna from OptiMonk Support
Optimonk is fantastic. It it's a great app and the customer support has been very helpful. Unfortunately, I discovered the popups do not work from the Pinterest app. As more and more my traffic is coming from Pinterest, I will be moving to another popup app that is compatible with Pinterest.
Hi Chad,
Thank you for your kind words, you are amazing :)
I hope that we will have the chance to work together again in the future!
We wish you all the best,
OptiMonk Team
Great support. Chris was a gem. Klaviyo integration is working like a charm. Looking forward to seeing what else this puppy can do for us, but so far everything's worked great.
Hey there,
Thank you so much for your kind review, it was a pleasure assisting you with your campaign and questions :)
I wish you an awesome weekend and all the best with your OptiMonk campaigns.
Do get back to us if you need help with anything else
Kind Regards
Chris
OptiMonk Support
Very fast and efficient. Really enjoyed how they have teach outs along the way to help with that they're doing.
Only given 3 stars as I have just installed today. I believe it has great potential, love that it has a free plan and felt creating and installing pop ups are relatively easy. Will try to do a review after I’ve used it for a while.
Optimonk is really helpful to improve the revenue of our store! Great way of showing the offers to the end customer using this app. We really love it ,
Not sure why this app has so many good reviews. Cannot customize discount codes on this app spin the wheel.
Hi There,
I'm very sorry to hear that you aren't fully satisfied with our app and I'd like to inform you that our team is already working on the coupon code feature update regarding the gamification templates.
I sent you an email with the details, can you please check it and get back to me? :)
I'd really appreciate your reply.
Anna from OptiMonk
Pricing is insane! Don't bother find another cheap app. Pricing is insane! Don't bother find another cheap app.
I used to work for a competitor of theirs that makes Popups with great A/B testing. Our targeting was a little more sophisticated (I could cookie people at will, target popups based on those cookies, target by referral addresses and query parameters, etc)
That said, I'm kicking the tires on new solutions and when I reached out to their support for help, they were SO fast and friendly to solve my issue. I LOVE that Optimonk integrates directly with Shopify, that really helps a lot.
If there's one feature I'd love to see on Optimonk, it's targeting by query parameter!
Hey there,
Thank you for your positive feedback regarding our service.
It's always gratifying to hear that our efforts are appreciated. Your feedback is a great motivator for us to continue improving and enhancing our features.
It is also possible to target based on the query parameter.
If you need any help in the future, don't hesitate to contact us! <3
Sara from OptiMonk
The Customer Service was unbelievably good for this app! They helped me with my exact request and guided me through how to do it. The app functionality is fantastic!
Hey Sarah,
Wow! It's amazing to hear that you were so satisfied with the assistance you received from Zsófi! Thank you so much for all the compliments, they really warm our hearts. <3
Anna from OptiMonk Support