Reviews (903)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to improve customer engagement and conversion rates by capturing and converting anonymous traffic. It features customizable templates, effective audience targeting, A/B testing, and analytics, making it user-friendly and powerful. The customer support is also praised for its responsiveness and helpfulness in resolving issues. Regular updates enhance its utility and appeal, making it a valuable tool for online stores focused on optimizing conversion strategies.
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This my favorite pop-up app I've tried! Very clean and user friendly interface and templates. Their customer support was also very quick to respond to any questions I had.
Thank you so much for the lovely feedback, you're fantastic!! :)
I wish you a lot of success with your business and feel free to reach out to us anytime if you need assistance.
We’ll be here to help you! :)
Have a great day,
And thank you for making mine! :)
Aniko from OptiMonk Support
Iam changing my review from 2 star to 4.... this guy sdeserve because this is the best app in class, the only thing that i dont make 5 star is because price plan, its too much and charge by pageview.. so if you have lots of traffic be prepared... anyway, the app is excelent! and support really want your best, even after my negative feedback etc, they always be super receptive in emails to try fix... so please change the payment method really soon and iam more than happy to change 5 star! :)
Hi There,
Thank you for sharing your feedback with us, our customers’ honest opinion means the world to us!
I’m sorry that our current business plan isn’t suitable for you, let me assure you that we are always working on improving our product and systems to be better suited for every customer’s needs.
We would like for all our customers to have a positive experience with the OptiMonk app and with our team.
To achieve this, allow us to get in touch with you directly via email to see how we can improve your experience with OptiMonk. We are going to check your case thoroughly and write an email to you shortly.
I hope this sounds good to you and I also hope that we can prove ourselves to you.
Kind regards,
OptiMonk Team
App very simple to use. Optimonk helping me a lot with these wonderful features. I am planning to upgrade to premium package of this app.
Hi There,
It is always a pleasure to see, when the usage of OptiMonk is considered simple to use, as we always aim to keep things simple, but at the same time modern and up to the standards of the 21st century.
I can speak in the name of the whole OptiMonk team , when I say, thank you so much for these kind words and we are always here for you when you need some help :)
Best,
Tom
OptiMonk Team
A very simple and easy to use app! I love how simple it is and the interface and experience is both very smooth! Customer support is also really fast and great. Well done!
Hi Danijela,
Thank you for your kind review in the name of the entire Support Team.
I wish you the best of luck with our app in the long run as well.
Have a great day,
Anna from OptiMonk
App is very friendly for exit popup, It works well, And the support is amazing. And the App is free to test so 10/10
Thanks
Hi David,
Thank you so much for your feedback and for appreciating our work! You're fantastic!!! :)
Feel free to get back to us anytime you need assistance.
Best,
Anna from OptiMonk
The app is amazing with good dashboard and user interface is great. I t also easily shows analytics of the campaigns!
Hello,
Thank you so much for your feedback!
We are happy to hear that you are enjoying our dashboard and analytics :)
We wish you every success in the future!
Best,
Réka and the OptiMonk Support Team
This is our first time utilizing this app, so I had lots of questions!! The support staff was extremely helpful in actually showing me with screenshots, how to create the campaign pop up we were look for. Thanks Chris.
Hi Erika,
I just messaged Chris to let him know that you're grateful for his assistance.
Thank you very much for your detailed review and I wish you a lot of new leads and extra sales with the help of OptiMonk! :)
Anna from the Support Team
Very happy with the customer service and the app itself. It works perfect and no problems. excellent customer service!
This app was extremely easy to install, setup and apply, all within a few minutes. I will see how this app goes the longer it is in use.
amazing app, amazing service, so glad I found it after a nightmare with another pop up app! Sara especially is a great staff member of Optimonk!
Hi there,
It is amazing to hear about your kind words about our app and support.
I'm very happy that I could help you, and if you need assistance in the future, don't worry, we'll be there for you.
Sara :)