Reviews (913)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective capture of anonymous traffic and conversion into customers using exit-intent technology. They report significant boosts in conversion rates and sales, crediting customizable pop-ups and targeted discounts. The app is user-friendly, requiring no technical skills, and is supported by responsive customer service. Continuous updates enhance its reliability and feature set, making it a valuable tool for online sales enhancement.

June 22, 2020

App very simple to use. Optimonk helping me a lot with these wonderful features. I am planning to upgrade to premium package of this app.

AbrandZ
Singapore
About 21 hours using the app
OptiMonk replied June 26, 2020

Hi There,

It is always a pleasure to see, when the usage of OptiMonk is considered simple to use, as we always aim to keep things simple, but at the same time modern and up to the standards of the 21st century.

I can speak in the name of the whole OptiMonk team , when I say, thank you so much for these kind words and we are always here for you when you need some help :)

Best,
Tom
OptiMonk Team

October 18, 2022

A very simple and easy to use app! I love how simple it is and the interface and experience is both very smooth! Customer support is also really fast and great. Well done!

Aronica Natural
Serbia
About 21 hours using the app
OptiMonk replied October 19, 2022

Hi Danijela,

Thank you for your kind review in the name of the entire Support Team.

I wish you the best of luck with our app in the long run as well.

Have a great day,

Anna from OptiMonk

August 5, 2021

App is very friendly for exit popup, It works well, And the support is amazing. And the App is free to test so 10/10
Thanks

Airton.shop
Monaco
About 20 hours using the app
OptiMonk replied August 12, 2021

Hi David,

Thank you so much for your feedback and for appreciating our work! You're fantastic!!! :)

Feel free to get back to us anytime you need assistance.

Best,

Anna from OptiMonk

March 8, 2021

The app is amazing with good dashboard and user interface is great. I t also easily shows analytics of the campaigns!

The Positive Store
India
21 days using the app
OptiMonk replied March 31, 2021

Hello,

Thank you so much for your feedback!

We are happy to hear that you are enjoying our dashboard and analytics :)

We wish you every success in the future!

Best,
Réka and the OptiMonk Support Team

November 4, 2022

This is our first time utilizing this app, so I had lots of questions!! The support staff was extremely helpful in actually showing me with screenshots, how to create the campaign pop up we were look for. Thanks Chris.

Sound As Ever
United States
About 19 hours using the app
OptiMonk replied November 15, 2022

Hi Erika,

I just messaged Chris to let him know that you're grateful for his assistance.

Thank you very much for your detailed review and I wish you a lot of new leads and extra sales with the help of OptiMonk! :)

Anna from the Support Team

August 1, 2023

Very happy with the customer service and the app itself. It works perfect and no problems. excellent customer service!

Sazai
Norway
About 16 hours using the app
Edited August 25, 2019

This app was extremely easy to install, setup and apply, all within a few minutes. I will see how this app goes the longer it is in use.

My Leather Wallet
Australia
17 days using the app
November 24, 2022

amazing app, amazing service, so glad I found it after a nightmare with another pop up app! Sara especially is a great staff member of Optimonk!

Rize
Cyprus
About 15 hours using the app
OptiMonk replied November 28, 2022

Hi there,

It is amazing to hear about your kind words about our app and support.

I'm very happy that I could help you, and if you need assistance in the future, don't worry, we'll be there for you.

Sara :)

May 3, 2023

Application facile d'utilisation, des conseils à l'écoute et efficace !
Je recommande vivement pour simplifier votre boutique.

Terracotta-shop
France
About 15 hours using the app
OptiMonk replied May 4, 2023

Hi there,

Thank you for sharing your opinion, we are really happy that you enjoy the perks of OptiMonk!

I'm very happy that I could help you, and if you need assistance in the future, don't worry, we'll be there for you.

Sara from the OptiMonk Support Team

----

Bonjour à tous,

Merci d'avoir partagé votre avis, nous sommes vraiment heureux que vous appréciez les avantages d'OptiMonk !

Je suis très heureux d'avoir pu vous aider, et si vous avez besoin d'aide à l'avenir, ne vous inquiétez pas, nous serons là pour vous.

Sara de l'équipe d'assistance OptiMonk

August 31, 2023

moved from privvy to optimonk & very happy! templates are much more stylish, easy to edit and easy to customize from mobile to desktop! Had an issue with API integration with klaviyo and customer service was amazing. 5 stars!

FÜZI
United States
About 14 hours using the app
OptiMonk replied September 7, 2023

Hey there,

We're absolutely over the moon to hear about your positive experience with OptiMonk.

We're delighted to hear that you find our templates super stylish, user-friendly and highly customizable.

Third-party email and SMS integrations are certainly an essential part of many businesses, and it's great to know that we've managed to help you accomplish that goal as well.

If you ever want to chat about anything – from campaign design to personalization ideas – we're here, always ready for a friendly chat.

Thank you for choosing Optimonk and being the awesome person that you are!

Kind regards,
OptiMonk Team