Reviews (913)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective capture of anonymous traffic and conversion into customers using exit-intent technology. They report significant boosts in conversion rates and sales, crediting customizable pop-ups and targeted discounts. The app is user-friendly, requiring no technical skills, and is supported by responsive customer service. Continuous updates enhance its reliability and feature set, making it a valuable tool for online sales enhancement.

May 31, 2022

Easy to use and understand app with wonderful customer service! Great for all kinds of creative pop ups.

The Cornrow
United Kingdom
About 24 hours using the app
OptiMonk replied May 31, 2022

Hi Lara! I was very happy to chat with you today and I hope that OptiMonk will be beneficial to you in the long run as well! I wish you a lot of success with your business. < ...

September 29, 2021

This my favorite pop-up app I've tried! Very clean and user friendly interface and templates. Their customer support was also very quick to respond to any questions I had.

Topperswap
United States
About 23 hours using the app
OptiMonk replied September 29, 2021

Thank you so much for the lovely feedback, you're fantastic!! :)

I wish you a lot of success with your business and feel free to reach out to us anytime if you need ...

Edited November 24, 2020

Iam changing my review from 2 star to 4.... this guy sdeserve because this is the best app in class, the only thing that i dont make 5 star is because price plan, its too much and charge by pageview.. so if you have lots of traffic be prepared... anyway, the app is excelent! and support really want your best, even after my negative feedback etc, they always be super receptive in emails to try fix ...

Bijuz
Portugal
24 days using the app
OptiMonk replied November 17, 2020

Hi There,

Thank you for sharing your feedback with us, our customers’ honest opinion means the world to us!

I’m sorry that our current business plan isn’t suitable for you, ...

June 22, 2020

App very simple to use. Optimonk helping me a lot with these wonderful features. I am planning to upgrade to premium package of this app.

AbrandZ
Singapore
About 21 hours using the app
OptiMonk replied June 26, 2020

Hi There,

It is always a pleasure to see, when the usage of OptiMonk is considered simple to use, as we always aim to keep things simple, but at the same time modern and up ...

October 18, 2022

A very simple and easy to use app! I love how simple it is and the interface and experience is both very smooth! Customer support is also really fast and great. Well done!

Aronica Natural
Serbia
About 21 hours using the app
OptiMonk replied October 19, 2022

Hi Danijela,

Thank you for your kind review in the name of the entire Support Team.

I wish you the best of luck with our app in the long run as well.

Have a great day,

Anna ...

August 5, 2021

App is very friendly for exit popup, It works well, And the support is amazing. And the App is free to test so 10/10
Thanks

Airton.shop
Monaco
About 20 hours using the app
OptiMonk replied August 12, 2021

Hi David,

Thank you so much for your feedback and for appreciating our work! You're fantastic!!! :)

Feel free to get back to us anytime you need assistance.

Best,

Anna from ...

March 8, 2021

The app is amazing with good dashboard and user interface is great. I t also easily shows analytics of the campaigns!

The Positive Store
India
21 days using the app
OptiMonk replied March 31, 2021

Hello,

Thank you so much for your feedback!

We are happy to hear that you are enjoying our dashboard and analytics :)

We wish you every success in the future!

Best,
Réka ...

November 4, 2022

This is our first time utilizing this app, so I had lots of questions!! The support staff was extremely helpful in actually showing me with screenshots, how to create the campaign pop up we were look for. Thanks Chris.

Sound As Ever
United States
About 19 hours using the app
OptiMonk replied November 15, 2022

Hi Erika,

I just messaged Chris to let him know that you're grateful for his assistance.

Thank you very much for your detailed review and I wish you a lot of new leads and ...

August 1, 2023

Very happy with the customer service and the app itself. It works perfect and no problems. excellent customer service!

Sazai
Norway
About 16 hours using the app
Edited August 25, 2019

This app was extremely easy to install, setup and apply, all within a few minutes. I will see how this app goes the longer it is in use.

My Leather Wallet
Australia
17 days using the app