Reviews (903)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to improve customer engagement and conversion rates by capturing and converting anonymous traffic. It features customizable templates, effective audience targeting, A/B testing, and analytics, making it user-friendly and powerful. The customer support is also praised for its responsiveness and helpfulness in resolving issues. Regular updates enhance its utility and appeal, making it a valuable tool for online stores focused on optimizing conversion strategies.
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Application facile d'utilisation, des conseils à l'écoute et efficace !
Je recommande vivement pour simplifier votre boutique.
Hi there,
Thank you for sharing your opinion, we are really happy that you enjoy the perks of OptiMonk!
I'm very happy that I could help you, and if you need assistance in the future, don't worry, we'll be there for you.
Sara from the OptiMonk Support Team
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Bonjour à tous,
Merci d'avoir partagé votre avis, nous sommes vraiment heureux que vous appréciez les avantages d'OptiMonk !
Je suis très heureux d'avoir pu vous aider, et si vous avez besoin d'aide à l'avenir, ne vous inquiétez pas, nous serons là pour vous.
Sara de l'équipe d'assistance OptiMonk
moved from privvy to optimonk & very happy! templates are much more stylish, easy to edit and easy to customize from mobile to desktop! Had an issue with API integration with klaviyo and customer service was amazing. 5 stars!
Hey there,
We're absolutely over the moon to hear about your positive experience with OptiMonk.
We're delighted to hear that you find our templates super stylish, user-friendly and highly customizable.
Third-party email and SMS integrations are certainly an essential part of many businesses, and it's great to know that we've managed to help you accomplish that goal as well.
If you ever want to chat about anything – from campaign design to personalization ideas – we're here, always ready for a friendly chat.
Thank you for choosing Optimonk and being the awesome person that you are!
Kind regards,
OptiMonk Team
just loaded and trying cant really tell if it works but installing was easy, you get advices thru out.
Hi there,
Thank you very much for your review, it means a lot to the OptiMonk team :)
If you have any questions or need help with anything including campaign ideas then do let us know, we will be more than happy to help you :)
Kind Regards
Chris and the OptiMonk team
App perfetta, funzionale ed hanno un supporto che ti assiste in tutto e per tutto! Super Consigliati
Ciao,
Grazie mille per le gentili parole! Siamo felici che tu abbia apprezzato la nostra app e il nostro servizio di supporto. Il nostro team è qui per aiutarti in ogni modo possibile. Se hai bisogno di ulteriore assistenza, non esitare a contattarci. Grazie ancora per il tuo supporto e per il consiglio.
Cordiali saluti,
Rudolf di OptiMonk
Muy buena app, nos ayuda mucho en el proceso "difícil" de conversión, es muy amigable en la interacción
Very powerful app. Nice handling. Smooth. Easy to setup. Wow. The support was amazing. about 1 hour per chat and all issues solved. 5*****
Hey Martin,
Thanks a lot once again for sharing your opinion about your first impressions, we're really happy that you like the app so far! We hope that OptiMonk will be useful to you in the long run as well and we wish you all the best with your business! <3
Anna & Zsófi from OptiMonk Support
Super simple to use. I love that it recommends so much throughout the process. I'm looking forward to seeing results!
Hi There,
Thank you for your feedback, I'm very glad you like the app! We're working hard to make it more user-friendly every day. :)
Feel free to get in touch with us via chat or at support@optimonk.com if you need any advice regarding your campaigns!
I wish you a lot of success with OptiMonk!
Have a great day,
Anna from the OptiMonk Support Team
So easy to install and the support is quick, efficient and friendly. Thank. you team Optimonk.
Hey there,
Thank you for the dazzling review!
We're thrilled to hear that you found the installation process seamless and that our support team was able to assist you efficiently. Making things easy for our customers is something we've been working on throughout the years and we are endlessly happy to hear that it feels super user-friendly.
If you have any more questions or need further assistance, please don't hesitate to get in touch. Thank you for choosing Optimonk!
Kind regards,
Rudolf from OptiMonk
I just signed up and so far I like this app. It's very user friendly. However I don't like that I was forced to spend my time to give this feedback.
Hi Linda,
Thank you once again for sharing your honest opinion.
As I mentioned in our email conversation, I forwarded your feedback to the Growth Team and we're currently making changes to our review request process.
We never meant to push you in any way, and we're really sorry about the negative experience we caused.
Still, we are very happy that you like our app so far. If you have any questions in the future or perhaps need advice regarding how to optimize your campaigns, please feel free to reach out to us via chat or via email at support@optimonk.com
We'd be glad to assist you! :)
I wish you the best of luck with your business,
Anna from OptiMonk
Optimonk is easy to use, and has the most awesome customer service ever! Anna helped me with my issue and was resolved very quickly. Highly recommended!
Hi Kris! I'm Anna from OptiMonk :) Once again, thank you for leaving a review, I was very happy to chat with you today. I wish you all the best with OptiMonk <3 Anna