Reviews (914)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective capture of anonymous traffic and conversion into customers using exit-intent technology. They report significant boosts in conversion rates and sales, crediting customizable pop-ups and targeted discounts. The app is user-friendly, requiring no technical skills, and is supported by responsive customer service. Continuous updates enhance its reliability and feature set, making it a valuable tool for online sales enhancement.

October 6, 2023

So easy to install and the support is quick, efficient and friendly. Thank. you team Optimonk.

Wendy Coombes Photography
Australia
About 7 hours using the app
OptiMonk replied October 16, 2023

Hey there,

Thank you for the dazzling review!

We're thrilled to hear that you found the installation process seamless and that our support team was able to assist you ...

Edited November 28, 2021

I just signed up and so far I like this app. It's very user friendly. However I don't like that I was forced to spend my time to give this feedback.

All Things Decorum Inc
United States
6 days using the app
OptiMonk replied December 9, 2021

Hi Linda,

Thank you once again for sharing your honest opinion.

As I mentioned in our email conversation, I forwarded your feedback to the Growth Team and we're currently ...

June 1, 2022

Optimonk is easy to use, and has the most awesome customer service ever! Anna helped me with my issue and was resolved very quickly. Highly recommended!

Liquid Stands
United States
About 5 hours using the app
OptiMonk replied June 1, 2022

Hi Kris! I'm Anna from OptiMonk :) Once again, thank you for leaving a review, I was very happy to chat with you today. I wish you all the best with OptiMonk <3 Anna

June 17, 2022

I would give it 10 stars if I could. It's just one of those apps that are very properly thought of and developed. The customer support responded to my questions super fast (within minutes) which I did not expect. There are also plenty of free resources within the app to learn from. Shoutout to Tom and Optimonk team for creating such a wonderful app!

Terapung Float Club
Indonesia
About 5 hours using the app
OptiMonk replied June 21, 2022

Hi There,

It's Tom from OptiMonk.

Thank you for mentioning my name in your review, I'm very happy that you were satisfied with my assistance! :)

Feel free to get back to us ...

March 23, 2023

So easy to use and is a well-informed tool to help you pick what suits your business the best. I was helped by Zsofi and she was incredibly prompt and helpful!

progettoskin
Australia
About 5 hours using the app
OptiMonk replied March 23, 2023

Dear Maria,

Thank you so much for your kind review, I'm really happy that you were satisfied with the app and my support. :) I wish you a lot of success, and please feel free ...

Edited September 28, 2021

The application seems like it would be useful and maybe it could work well for some. I was hoping That visitors would receive a message when they tried to close the page without having checked out or filling out cart details, but when I tested it I was able to close a page. And when I tried to go back a page instead a pop up message appeared for less than a second. Probably the support would have ...

Rejuva Fresh
United States
5 days using the app
OptiMonk replied October 1, 2021

Hi There,

Thank you for your honest feedback on our app.

I'm sorry that OptiMonk doesn't seem to be the perfect tool for you. Regarding the problems you've been facing, some ...

June 28, 2022

used a few of these type of apps but optimonk is by far the most feature rich and simple to use. Excellent support too.

Red Dot Jewels
United Kingdom
About 5 hours using the app
OptiMonk replied June 29, 2022

Hi Shalini! I was happy to support you, thanks for sharing your opinion, it means a lot to our team. We always aim for the best quality assistance <3 I wish you good luck ...

May 27, 2022

Excellent support! The app itself works great and gets constantly updated with new templates and features.

Olive Oil Lovers Wholesale
United States
About 4 hours using the app
OptiMonk replied May 27, 2022

Hey There,

Thank you for your kind words. :) We are so glad to hear that you are satisfied with our app and the support team.

If you need any assistance in the future, ...

February 20, 2024

Chris was super quick to respond and help. I had some issues with embedding the app and was sorted in minutes!

Professional and the pop ups looks brilliant.

Thanks
Saloos Team

Saloos
United Kingdom
About 4 hours using the app
OptiMonk replied February 23, 2024

Dear Saloos Team,

We really appreciate your kind feedback, it means a lot to us :)

Thank you on behalf of Chris and the OptiMonk Team!

Best,
OptiMonk Team

December 8, 2021

I was skeptical at first being a "free" app but after some truly helpful assistance from Anna the support staff I was able to set up exactly what i wanted. I'm absolutely thrilled and highly recommend. Thanks

Olive & Miles The Collection
Australia
About 4 hours using the app
OptiMonk replied December 8, 2021

Hi There,

Thank you for taking the time to share your opinion! :)

I'm glad you had a positive first impression with our app and I hope that OptiMonk will help you reach your ...