Reviews (914)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective capture of anonymous traffic and conversion into customers using exit-intent technology. They report significant boosts in conversion rates and sales, crediting customizable pop-ups and targeted discounts. The app is user-friendly, requiring no technical skills, and is supported by responsive customer service. Continuous updates enhance its reliability and feature set, making it a valuable tool for online sales enhancement.

October 7, 2022

I've used this app to attract new customers with a first purchase discount as well as collect email. Setup and integration with Shopify is easy to use. Customer support was responsive and helpful providing proactive optimizations.

Body206
United States
4 days using the app
January 12, 2024

I needed a newsletter popup solution and stumbled upon OptiMonk. The platform is really well designed and very easy to use. The level of customization is also amazing and I was able to create something that fits my vision perfectly. I would highly recommend giving it a try!

Carbonex
Canada
About 3 hours using the app
OptiMonk replied January 15, 2024

Hi There!

Thank you so much for your kind review, we are glad to hear you find our app easy to use and would recommend it!
The whole team appreciates your words.

Kind Regards ...

August 6, 2022

I moved over from using Rivo to OptiMonk when it became clear Rivo couldn't do half the things I need (particularly multiple pop ups across different pages and advanced customisation).
OptiMonk does it all, and what's more it does it with a beautiful and well thought out interface that makes customisation so incredibly easy. I'm really glad I made the switch. Thank you OptiMonk!

MadeByBishop.com
United Kingdom
About 3 hours using the app
OptiMonk replied August 8, 2022

Hi There,

Wow, what an amazing review!! We're so glad you found us and we truly appreciate your detailed feedback on our app! We wish you a lot of joy and success using ...

September 30, 2021

Super gute App, viel Auswahl an schönen Vorlagen, funktioniert alles wie es soll und der Service ist auch überragend!

paperly.shop
Germany
About 3 hours using the app
OptiMonk replied October 1, 2021

Hi Jannis,

Thank you for reaching out to us via chat yesterday, I'm very happy to hear that you were satisfied with the support you received from me!! :)

I wish you the best ...

June 23, 2021

Anna offered excellent and fast advice helping me to step up and optimise my first pop up, going above and beyond with my multiple questions. I'm looking forward to launching the tool on our site!

Inner Atlas
Australia
About 3 hours using the app
OptiMonk replied June 23, 2021

Hi Tara,

Thank you so much for mentioning my name. :)

I'm very happy that you were open to my suggestions and I really appreciate that you took the time and effort to get ...

June 3, 2019

Good app for exit pop ups, definitely helps in increase WV's. Just you need to do little bit of work on editing & designing but its worth the time

Swinggle
United Kingdom
3 days using the app
March 4, 2024

Awesome team help.
Helpful Team

Counselling With GC
India
About 3 hours using the app
OptiMonk replied March 11, 2024

Hi There,

We really do appreciate your kind words, our most important focus is customer satisfaction, and we are glad you're satisfied with the support received from us!

Best ...

May 25, 2020

Good app like it .
Usefull app Hope we increase our contacts with this app.easy to manage setting accordingly.

Empenzo Automated Sewing Systems
Singapore
About 2 hours using the app
OptiMonk replied June 5, 2020

Hi,

Thanks for your great feedback.

We are so happy to see that you find our product useful and easy to use.

Have a great time using OptiMonk :)

Best,
OptiMonk Team

August 9, 2018

So far they are doing great, but it's very pricey compared to other apps.

Homeslove
United States
About 2 hours using the app
October 4, 2023

Amazing customer service

warrioraddict.com
United Kingdom
About 2 hours using the app
OptiMonk replied October 16, 2023

Hey there,

Thank you for your kind words!

We're delighted to hear that you had an amazing experience with our customer service. It's been a pleasure walking you through the ...