Reviews (888)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to improve customer conversion rates and capture leads effectively. They appreciate the ease of use provided by the drag-and-drop editor and customizable templates, which simplify campaign creation. Features like A/B testing and exit popups are praised for enhancing website professionalism and user experience. The customer support team, notably Rudolf, Chris, and Emil, is frequently commended for their efficient and personalized assistance. The app is also noted for its reliable performance and seamless integration, making it a valuable tool for understanding customer behavior and increasing leads.

May 14, 2018

OMG totaly waste of time !!!
Impossible to make an exit intent with mobile phone.
https://i.gyazo.com/c6c28a2f615517da8a00428aa5e2bc9c.png

Useless....

Paris Summer
Malta
14 minutes using the app
July 28, 2021

I tried a few other ways to set up an exit intent survey but none of them was as easy and straight forward as with OptiMonk app. Great design and responsive support!

Stori™ - Child-resistant storage - Global
Canada
OptiMonk replied July 29, 2021

Hi There:)

Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!

We are very happy to hear that you enjoy using our app!

Wish you all the best,

Brittany from the OptiMonk Support Team

August 8, 2022

Just tested this app out coming from privvy, honestly like this way better way better customization ability and just simply looks cleaner and easier to use. Thank you!

OBRO
Canada
OptiMonk replied August 8, 2022

Hi Adeel,

It really seems that OptiMonk IS the right tool for you! I'm really happy that you found us! <3 I wish you the best of luck with your campaigns and feel free to reach out anytime. Anna <3

June 6, 2024

Heck Food Ltd
United Kingdom
About 1 month using the app
OptiMonk replied June 10, 2024

Dear Heck Food Team,

Thank you for your kind review, feel free to contact us anytime!

Kind regards,
Stephan

December 28, 2023

Euphoricofficial
United States
6 months using the app
November 14, 2023

MSI Store | Thailand
Thailand
4 months using the app
October 23, 2023

Jollobo
Romania
About 2 months using the app
OptiMonk replied October 30, 2023

Hey there,

Thank you for the 5-star rating! We are thrilled that you are enjoying our service. If you ever have any questions or need assistance, please don't hesitate to reach out. We appreciate your support!

Kind regards,
Emil from OptiMonk

November 30, 2023

LaFabrik
United Kingdom
2 days using the app